Problem Solving
135
Printer Problem Solving
Printing Solution Chart
Problem
Probable Cause
Remedy
The Pro 16fx does
not print
The IEEE-1284 parallel cable or
UBS cable is not connected
properly.
Check the cable connection.
The IEEE-1284 parallel cable or
UBS cable is defective.
Check the cable with a computer
and printer that work. If printing is
still not possible, replace the
cable.
The port setting is incorrect.
Check the printer settings in the
Windows Control Panel to make
sure that the print job is being
sent to the correct port. (For
Example: LPT1.)
The toner and drum cartridges
are not installed properly.
Check that the toner and drum
cartridges are installed properly.
The printer driver may not be
installed properly.
Reinstall the Pro 16fx printing
software.
The parallel port cable
specifications may not be correct.
Use the IEEE-1284 parallel port
cable supplied with the machine
or replace it with an IEEE-1284
compliant cable.
Half of the page is
blank
The page layout is too complex.
Reduce the resolution setting
from 600 dpi to 300 dpi.
Install more RAM in the computer.
The page orientation may be
incorrect.
Change the page orientation in
the printer setup dialog.
There may be too many
applications open.
Try closing other applications
before printing.
Reduce resolution from
600 dpi to 300 dpi.
Install more RAM in the computer.
The computer CPU specification
may be incorrect.
Check that the computer meets
the minimum specification.
Summary of Contents for WorkCentre Pro 16FX
Page 1: ...Pro 16fx User Guide 7 1999 701P31244...
Page 38: ...26 Copying...
Page 62: ...50 Fax Setup...
Page 80: ...68 Sending a Fax...
Page 96: ...84 Receiving Faxes...
Page 114: ...102 Fax Special Functions...
Page 122: ...110 Fax Reporting...
Page 132: ...120 Printer Driver...
Page 150: ...138 Problem Solving...
Page 158: ...146 Appendix...