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Problem Solving
133
Fax Problem Solving
(continued)
Fax Problem Solving Table
Problem
Check and Remedy
Dialing cannot be done.
Make sure that the telephone line is properly connected to
both the unit and the wall jack.
No transmission takes place
Check the display for possible error messages.
Make sure that the receiving machine has not run out of
printing paper.
Make sure that the receiving machine is G3 compatible.
(This information should be included in the machine’s
documentation.)
Nothing is printed at the receiving
end.
Make sure that the document you are sending is fed into the
unit in the correct way.
Make sure that the receiving machine is in working order.
A distorted image is received at the
other end.
Noise on the telephone line may cause distortion. Try
sending the document again.
Make a copy of the document on the unit. If the copy is also
distorted, the unit may have a problem.
The received document is faint.
Ask the other party to send higher contrast documents. If
the contrast is still too low, make a copy with the unit to
check it.
Received images are distorted.
Noise on the telephone line may cause distortion. Have the
sending party send the document again.
The drum cartridge may need replacement.
COPY SERVICE ERROR
The copier will not function. Turn the power switch off,
remove the power cord from the outlet, and contact your
Xerox dealer.
FAX SERVICE ERROR (#)
Switch OFF the Main Power. Wait approximately 5
seconds. Switch ON the Main Power. If the message
persists, contact your Xerox dealer.
Note:
If your problem cannot be solved by carrying out the instructions in the Check and Remedy
column above, call 1-800-TEAM-XRX.
Summary of Contents for WorkCentre Pro 16FX
Page 1: ...Pro 16fx User Guide 7 1999 701P31244...
Page 38: ...26 Copying...
Page 62: ...50 Fax Setup...
Page 80: ...68 Sending a Fax...
Page 96: ...84 Receiving Faxes...
Page 114: ...102 Fax Special Functions...
Page 122: ...110 Fax Reporting...
Page 132: ...120 Printer Driver...
Page 150: ...138 Problem Solving...
Page 158: ...146 Appendix...