April 2017
2-380
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
027-740, 027-741
Launch Issue
Status Indicator RAPs
027-740 Template Server Login Error RAP
027-740 Login to the FTP Server failed.
Procedure
Perform the steps that follow:
1.
Advise the customer to check the user information:
a.
Set the log-in name and password in the job template file storage destination.
b.
From some other PC connected to the network, check that they can log in with the
relevant account.
c.
From a client PC, set a login name and password as a resource
2.
If the fault persists, reload the software,
GP 4
.
027-741 Template Server Connect Fail RAP
027-741 Cannot connect to the job template pool server.
Procedure
Perform the steps that follow:
1.
Advise the customer to:
a.
Check hat the network cable is connected correctly.
b.
From the destination server, ping the machine.
c.
Perform the ping test on the destination server from PSW.
d.
From a client PC, check that the FTP connection to the destination server is possi-
ble.
2.
If the fault persists, reload the software,
GP 4
.