April 2017
2-220
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
017-728, 017-729
Launch Issue
Status Indicator RAPs
017-728 Scan Job Flow Document Fail RAP
017-728 MS Word or MS Excel is specified as the output format in the instructions, but the tar-
get document for processing does not possess the conditions required for format processing.
Procedure
Perform the steps that follow:
1.
Advise the customer to:
a.
Change output format to other than MS Word, MS Excel.
b.
Start Job Flow Service after satisfying all conditions below:
•
The document for processing is a scan document.
•
The document for processing is full color.
•
Size of the document for processing is 50x50mm or more, 297x432mm or less.
•
Color space of the document for processing is standard color space.
•
Resolution of the document for processing is 300dpi.
•
Magnification of the of the document for processing is 100%.
2.
If the fault persists, reload the software,
GP 4
.
017-729 Temporary Error in PDL Transfer RAP
017-729 Temporary inability to send due to maximum jobs exceeded at the destination
machine, or spool area of print data full, etc.
Procedure
Advise the customer to:
1.
Set the spooling of the print data at the destination machine to hard disk.
2.
Change spooling setting to Spool to Hard Disk.