April 2017
2-276
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
018-762, 018-763
Launch Issue
Status Indicator RAPs
018-762 Server Response Timeout in SMB RAP
018-762 The response from the storage destination PC has taken a long time and caused a
timeout during scanner (scan to PC) SMB transfer.
Procedure
Advise the customer to:
1.
Check whether an anti-virus software is operating at the storage destination PC. If operat-
ing, reduce the number of document copies to make the transmission file smaller.
2.
Check that there is no cable unplugged or any issues with the router or the hub in the net-
work route.
018-763 Character Convert Error in SMB RAP
018-763 The character code conversion process in the multifunction machine has failed during
the scanner (scan to PC) SMB transfer.
Procedure
Advise the customer to:
1.
Check whether the server name, shared name, path name, etc. contains machine-depen-
dent characters such as (special symbol), (number symbol), IV (roman numeral), and etc.
2.
If it contains any machine-dependent characters, edit it so that the name no longer con-
tain any and operate.