April 2017
2-355
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
027-516, 027-518
Status Indicator RAPs
Launch Issue
027-516 Server Connection Error in SMB RAP
027-516 Problem with connection to server during SMB scan.
Procedure
Advise the customer to:
1.
Check that network communication between the transfer destination SMB server and this
machine is available, by checking:
a.
The connection of network cables.
b.
The TCP/IP settings.
c.
For communication through port 137 (UDP), port 138 (UDP) and port 139 (TCP).
2.
Check the network settings that follow to see if the computer operates as an SMB server.
a.
Check that the file sharing service for Microsoft network is enabled.
b.
Check that NetBIOS over TCP/IP is enabled in the TCP/IP settings.
c.
Check the file sharing service (communications through port 137 (UDP), port 138
(UDP) and port 139 (TCP)) is allowed in the firewall settings.
3.
For communication that goes beyond the subnet, check the WINS server settings and
check whether the server name address can be resolved correctly.
4.
Check whether the NetBIOS interface machine at the transfer destination SMB server has
started.
027-518 Login Name or Password Error in SMB RAP
027-518 Login name or a password error in SMB.
Procedure
Advise the customer to check the password that was set for the shared folder.