April 2017
2-266
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
018-722, 018-723, 018-740
Launch Issue
Status Indicator RAPs
018-722 GCP Network Fail RAP
018-722 GCP network connection error.
Procedure
Perform the steps that follow:
1.
Advise the customer to confirm the network connection status, network settings status
with the system administrator.
2.
If the fault persists, reload the software,
GP 4
.
018-723, 018-740 GCP Certification Fail RAP
018-723 GCP certificate connection error.
018-740 Connection error of certificate has occurred during communication through XMPP
protocol with Google server.
Procedure
Perform the steps that follow:
1.
Advise the customer to confirm with the network administrator the correct root CA certifi-
cate is present, certificate authentication settings are correct.
2.
If the fault persists, reload the software,
GP 4
.