Xerox Phaser 3010, Service Manual

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Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 3-11
Image Quality
Black Print
Part of the image is black or the entire image is black.
Initial Actions
• Check the media path.
• Ensure there is no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
■
Transfer Roller, PL1.1.11
■
HVPS, PL7.1.2
■
IP Board (3010/3040), PL7.2.8
■
IP Board (3045), PL7.3.3
■
Scanner Assembly (3045NI)
PL8.1.1
■
Scanner Assembly (3045B) PL8.2.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print a Test Print.
The error persists. Go to Step 5. Go to Step 2.
2 Scan the Test print.
The error persists. Go to Step 3. Complete.
3 Reseat Scanner connections to the
IP Board.
The error persists. Replace the
Scanner
(page 4-109),
go to Step 4. Complete.
4 Does the image print correctly? Complete. Go to Step 5.
5 Replace the Transfer Roller
(page 4-10).
The error persists. Replace the
HVPS
(page 4-42). Complete.
Black Print