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Phaser 3010/3040/WorkCentre 3045 Service
Xerox Internal Use Only
2-59
Error Troubleshooting
Firmware Errors
The firmware download to the printer failed.
Applicable Error
•
016-500: Erase Flash Error
•
016-501: Write Flash Error
•
016-502: Verify Flash Error
•
116-315: RAM Error
•
116-317: Controller Error
•
116-324: Controller Error
•
116-326: NVRAM Error
•
116-343: ASIC Error
Initial Actions
•
Cycle printer power.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack Map References
■
IP Board, PL7.2.8 (3010/3040)
■
IP Board, PL7.3.3 (3045)
■
MCU Board, PL7.1.3
■
“Map 3 - IP Board” on page 7-8
■
“IP Board” on page 7-19
Troubleshooting Procedure Table
Step
Actions and Questions
Yes
No
1
Reseat all connectors on the IP and
MCU Boards.
Does the error persist?
Go to Step 2.
Complete.
2
Replace the IP Board (page 4-45).
Does the error persist?
Replace the
MCU Board
(page 4-43).
Complete.
Summary of Contents for Phaser 3010
Page 2: ......
Page 22: ...xxii Xerox Internal Use Only Phaser 3010 3040 WorkCentre 3045 Service...
Page 210: ...3 36 Xerox Internal Use Only Phaser 3010 3040 WorkCentre 3045 Service Image Quality...
Page 390: ...6 8 Xerox Internal Use Only Phaser 3010 3040 WorkCentre 3045 Service Maintenance...
Page 419: ...A Appendix Reference In this chapter Using CE Diagnostic Software Acronyms and Abbreviations...
Page 429: ......