Xerox Phaser 3010, Service Manual

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2-56 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service
Error Troubleshooting
Fuser Error
The Fuser has failed.
Warning
Allow the Fuser to cool before servicing the printer.
Applicable Error
• 010-397: Fuser Error
Initial Actions
• Reseat the Fuser.
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■
Fuser, PL5.1.1
■
MCU Board, PL7.1.3
■
“Map 2” on page 7-4
■
“Fuser” on page 7-18
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat the Fuser and cycle system
power.
Does the error persist? Go to Step 2. Complete.
2 Check these connections
■
MCU Board P/J18 and P/J20.
■
LVPS P/J201.
Are the connectors secure?
Go to Step 3. Secure the
connectors.
3 Check the Fuser harness.
1. Remove the Fuser.
2. Disconnect P/J18 and P/J20 from
the MCU Board and P/J201 from
the LVPS.
Is the harness damaged?
Repair the
harness. Go to Step 4.
4 Replace the Fuser (page 4-38).
Does the error persist? Replace the
MCU Board
(page 4-43). Complete.