2-64
Xerox Internal Use Only
Phaser 3010/3040/WorkCentre 3045 Service
Error Troubleshooting
PDL/PJL Error
There is something in the job that cannot be resolved by the driver.
Applicable Error
•
016-720: PDL Request
•
016-749: PJL request
Initial Actions
•
Cycle printer power.
•
Install the latest print driver.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack Map References
■
IP Board, PL7.3.3
■
MCU Board, PL7.1.3
■
“Map 3 - IP Board” on page 7-8
■
“IP Board” on page 7-27
Troubleshooting Procedure Table
Step
Actions and Questions
Yes
No
1
Check the print driver version.
Is the driver current and correct?
Go to Step 2.
Install the
latest print
driver.
2
Replace the IP Board (page 4-45).
Does the error persist?
Go to Step 4.
Complete.
3
Replace the MCU Board (page 4-43).
Does the error persist?
Contact your
designated
field support for
assistance.
Complete.
Summary of Contents for Phaser 3010
Page 2: ......
Page 22: ...xxii Xerox Internal Use Only Phaser 3010 3040 WorkCentre 3045 Service...
Page 210: ...3 36 Xerox Internal Use Only Phaser 3010 3040 WorkCentre 3045 Service Image Quality...
Page 390: ...6 8 Xerox Internal Use Only Phaser 3010 3040 WorkCentre 3045 Service Maintenance...
Page 419: ...A Appendix Reference In this chapter Using CE Diagnostic Software Acronyms and Abbreviations...
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