Xerox Phaser 3010, Service Manual

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2-88 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service
Error Troubleshooting
Fax Busy
The number FAX called is busy.
Applicable Error
• 034-700: Fax Busy
• 034-701: No Dial tone.
Initial Actions
• Check Fax connections.
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■
IP Board, PL7.3.3
■
MCU Board, PL7.1.3
■
Fax Board, PL7.3.4
■
“Map 3 - IP Board” on page 7-8
■
“IP Board” on page 7-27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Reseat all connectors on the fax
Board, IP Board and the MCU Board.
Does the error persist? Go to Step 2. Complete.
2
Replace the Fax Board (page 4-105).
Does the error persist? Go to Step 3. Complete.
3
Replace the IP Board (page 4-45).
Does the error persist? Go to Step 4. Complete.
4
Replace the MCU Board (page 4-43).
Does the error persist? Contact your
designated
field support for
assistance. Complete.