Xerox Phaser 3010, Service Manual

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Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-89
Error Troubleshooting
Communication Error
Applicable Error
• 034-702: Communication Error (No answer error is detected)
• 034-703: Communication Error (Can’t make directory)
• 034-704: Communication Error (FTP delete command error is detected)
• 034-705: Communication Error (TX communication error is detected)
• 034-707: Communication Error (FTP RMD command error is detected)
• 034-708: Communication Error (Data can not be written onto FTP)
• 034-709: Communication Error (FTP storage full)
• 034- 710: Communication Error (FTP type command error is detected)
• 034-711: Communication Error (FTP APPEND command error is detected)
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■
IP Board, PL7.3.3
■
MCU Board, PL7.1.3
■
Fax Board, PL7.3.4
■
“Map 3 - IP Board” on page 7-8
■
“IP Board” on page 7-27
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat all connectors on the fax
Board, IP Board and the MCU Board.
Does the error persist? Go to Step 2. Complete.
2 Replace the Fax Board (page 4-105).
Does the error persist? Go to Step 3. Complete.
3 Replace the IP Board (page 4-45).
Does the error persist? Go to Step 4. Complete.
4 Replace the MCU Board (page 4-43).
Does the error persist? Contact your
designated
field support for
assistance. Complete.