Xerox Phaser 3010, Service Manual

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2-54 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service
Error Troubleshooting
Error Troubleshooting
ADF Jam
There is a jam at the ADF.
Applicable Code
• 005-121: ADF Jam
Initial Actions
• Cycle printer power.
• If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■
IP Board, PL7.3.3
■
ADF Assembly, PL8.1.2
■
ADF Cover, PL8.1.3
■
ADF Separator Pad, PL8.1.4
■
“Map 3 - IP Board” on page 7-8
■
“Scanner” on page 7-28
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the ADF completely closed? Go to Step 2. Close ADF and
go to Step 2.
2 Does the error persist? Go to Step 3. Complete.
3 Reseat P/J1, P/J6, and P/J16 on the
IP Board.
Does the error persist? Go to Step 4. Complete.
4 Does the ADF feed the document? Go to Step 5. Go to Step 7.
5 Check the media path.
Is there debris in the media path? Remove the
debris. Go to
Step 6. Complete.
6 Does the error persist? Go to Step 7. Complete.
7 Clean the ADF feed rollers.
Do the feed rollers rotate smoothly? Go to Step 8. Replace the
ADF
(page 4-111).
8 Replace the IP Board (page 4-103).
Does the error persist? Replace the
ADF Cover
(page 4-113)
and ADF
Separator Pad
(page 4-114). Complete.