Xerox Phaser 3010, Service Manual

Page: 420 / 430

A-2 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service
Reference
Using CE Diagnostic Software
The CE Diags Tool extends the functionality of the Printer Settings Utility by
adding Service Diagnostics. CE Diags provide a way to test electromechanical
components, display printer status, and provide NVRAM access. When a PC is
available, use CE dagnostic software tests to diagnose problems and isolate which
component or sub assembly part needs replacement.
If confronted with an error that requires more than a cursory investigation to clear
or when directed by a troubleshooting procedure, use the diagnostic tests to
exercise selected sub-assemblies or parts in the vicinity of the reported error.
Two versions of the CE Diags Tool are available. One for the Phaser 3010/3040,
and another for the WorkCentre 3045. Both versions have these system
requirements.
Starting CE Diagnostics
To access the CE Diags Tool:
1. On the computer, select Start >Programs > Xerox Office Printing > Phaser>
Printer Settings Utility .
2. Enter Control-C and Control-E at the same time in the Printer Settings Utility
window to open the CE Diagnostics tab.
CE Diags Tool System Requirements
Description Characteristic
Operating System
■
Windows 7
■
Windows Server 2008
■
Windows Vista
■
Windows XP
■
Windows 2003
Connection Mode USB