Xerox Legacy 4112, System Administration Manual

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Xerox 4112/4127 Copier/Printer System Administration Guide
ix
9. Troubleshooting 9-1
SMB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
When you cannot communicate with the printer . . . . . . 9-1
When you cannot print . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
You cannot delete documents from the Printer window. 9-2
Notes and Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Configuration on the Machine . . . . . . . . . . . . . . . . . . . . 9-2
Configuration on the Computer. . . . . . . . . . . . . . . . . . . 9-3
Switching Off the Power . . . . . . . . . . . . . . . . . . . . . . . . 9-3
While Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
NetWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
When you cannot print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
When “Switch the machine off” is displayed . . . . . . . . . . . . 9-9
When the print output is not as you expected. . . . . . . . . . . 9-9
When no notification is received . . . . . . . . . . . . . . . . . . . . . 9-9
When the printing problems are not notified . . . . . . . . . 9-9
When the completion of the job is not notified . . . . . . 9-10
TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
When using Windows 95, Windows 98, or Windows Me 9-
10
When using Windows NT 4.0, Windows 2000, Windows
XP, or Windows Server 2003. . . . . . . . . . . . . . . . . . . . 9-11
Notes and Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Configuration on the Machine . . . . . . . . . . . . . . . . . . . 9-12
Configuration on the Computer. . . . . . . . . . . . . . . . . . 9-12
Switching Off the Power . . . . . . . . . . . . . . . . . . . . . . . 9-13
While Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
CentreWare Internet Services. . . . . . . . . . . . . . . . . . . . . . . . . 9-14
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
Scanner Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
Notes and Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
When retrieving documents from mailbox. . . . . . . . . . 9-15
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
Using network scan driver and Mailbox Viewer 2 simulta-
neously . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
When printing documents saved in the mailbox . . . . . 9-16
When using TIFF files . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Restriction on scanning capacity . . . . . . . . . . . . . . . . 9-16
Number of sheets for scanning (for Mailbox) . . . . . . . 9-16
E-Mail Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17