Troubleshooting
232
Xerox
®
AltaLink
®
B80XX Series Multifunction Printer
User Guide
Document Prints from Wrong Tray
Probable Causes
Solutions
Application and print driver have conflicting
tray selections.
1.
Check the tray selected in the print driver.
2.
Go to the page setup or printer settings of the application
from which you are printing.
3.
Set the paper source to match the tray selected in the print
driver or set the paper source to Automatically Select.
4.
Check that you have the latest print driver installed. For
www.xerox.com/office/ALB80XXsupport
Note:
To have the print driver select the tray, enable Auto
Selection for the source tray on the printer.
Printer is Making Unusual Noises
Probable Causes
Solutions
One of the trays is not installed correctly.
Open and close the tray from which you are printing.
There is an obstruction or debris inside the
printer.
Power off the printer and remove the obstruction or debris.
If you cannot remove the obstruction, contact your Xerox
®
service representative.
The printer beeps at each touch on the
control panel.
Check the Alerts setting. For details, refer to the
System
Administrator Guide
at
www.xerox.com/office/ALB80XXdocs
Automatic 2-Sided Printing Problems
Probable Causes
Solutions
Unsupported or incorrect paper.
Ensure that you are using the correct paper. Do not use
transparencies, envelopes, labels, or reloaded paper for
automatic 2-sided printing. For details, see
Supported Paper
Sizes and Weights for Automatic 2-Sided Printing
on page 165.
Incorrect setting.
On the print driver Printing Options tab, select
2-Sided Print
.