
Troubleshooting
230
Xerox
®
AltaLink
®
B80XX Series Multifunction Printer
User Guide
Probable Causes
Solutions
The printer cable is disconnected.
If the Status LED does not flash once after you send a print job,
check the connection between the printer and the computer.
There is a wireless or network connectivity
issue.
To test the printer, print an Information Page, such as the
Configuration Report. If the page prints, there could be a wireless
or network connectivity issue.
Contact your system administrator or refer to the
System
Administrator Guide
at
www.xerox.com/office/ALB80XXdocs
Incorrect print driver.
Check that you have the latest print driver installed. For details,
www.xerox.com/office/ALB80XXsupport
Printing Takes Too Long
Probable Causes
Solutions
The printer is set to print on a paper type that
requires slower printing.
Certain paper types, like heavyweight paper and transparencies,
take more time to print. Ensure that the print driver and control
panel are set to the proper paper type.
The printer is in Power Saver mode.
Wait. It takes time for printing to start after the printer exits
Power Saver mode.
The way the printer was installed on the
network could be an issue.
•
Determine if a print spooler or a computer sharing the printer
is buffering all print jobs and then spooling them to the
printer. Spooling can slow print speeds.
•
To test the speed of the printer, print multiple copies of an
Information Page, such as the Configuration Report. If the
page prints at the rated speed of the printer, there could be a
network or printer installation issue. For more help, contact
the system administrator.
The job is complex.
Certain jobs, such as jobs using the booklet
maker, take longer to process.
Wait. No action needed.