Traverse Installation and Commissioning Guide, :
Operations Documentation
Page x
Turin Networks
Release TR3.2.1
Operations
Documentation
The document below provides operations and maintenance information for Turin’s
TransNav managed products.
Information
Mapping
Traverse, TransNav, and TraverseEdge 100 system documentation uses the Information
Mapping format which presents information in small units or blocks. The beginning of
an information block is identified by a subject label in the left margin; the end is
identified by a horizontal line. Subject labels allow the reader to scan the document and
find a specific subject. Its objective is to make information easy for the reader to
access, use, and remember.
Each procedure lists the equipment and tools and provides step-by-step instructions
required to perform each task. Graphics are integrated into the procedures whenever
possible.
If You Need
Help
If you need assistance while working with Traverse or TraverseEdge products, contact
the Turin Networks Technical Assistance Center (TAC):
•
Inside the U.S., toll-free: 1-866-TURINET (1-866-887-4638)
•
Outside the U.S.: 707-665-4355
•
www.turinnetworks.com/html/technical_assistance_center.htm
•
Email:
.
Calling for
Repairs
If repair is necessary for Traverse products, call the Turin Repair Facility at
1-866-TURINET (866-887-4638) for a Return Material Authorization (RMA) number
before sending the unit. The RMA number must be prominently displayed on all
equipment cartons. The Repair Facility is open from 6:00AM to 6:00PM Pacific Time,
Monday through Friday.
When calling from outside the United States, use the appropriate international access
code, and then call 707-665-4355 to contact the Repair Facility.
Table 0-6 Operations Documentation
Document
Description
Target Audience
Operations and
Maintenance Guide
This document identifies required equipment and
tools. It also provides step-by-step procedures for:
•
Alarms and recommended actions
•
Performance monitoring
•
Equipment LED and status
•
Diagnostics
•
Test access (SONET network only)
•
Routine maintenance
•
Node software upgrades
•
Node hardware upgrades
Field and network
engineers
