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If Something Goes Wrong

Common hardware problems

241

1

Are the CPU, memory, and keyboard properly connected?
See

Connecting Hardware Devices

on page 51.

2

Run the BIOS Setup Utility to check the BIOS setup.
See

BIOS Setup Utility

on page 99.

Loading of RAID controller BIOS stops midway

Probable causes are that the RAID controller and hard disk drive are not properly
connected, or that the RAID configuration is damaged or has not been built. Execute the
following procedure to isolate the problem. If this does not remedy the problem, proceed
to

Remedy when Windows NT/2000 is Unusable

on page 243.

1

Is the RAID controller properly connected?
See

Expansion cards

on page 90. Also see the RAID controller operating manual.

2

Is the Hard Disk Drive (HDD) properly connected?
See

Hard disk drives (HDDs)

on page 84.

3

Execute the RAID controller utility to rebuild the RAID.
All data may be lost if the RAID is rebuilt. Refer to the RAID controller operating
manual for more information.

Cannot install the OS

A probable cause is that the hard disk drive is not being recognized by the OS. Execute
the following procedure to isolate the problem. If this does not remedy the problem,
proceed to

Remedy when Windows NT/2000 is Unusable

on page 243.

1

Are the SCSI and RAID controllers properly connected?
See

Expansion cards

on page 90. Also refer to the RAID controller operating

manual.

2

Is the Hard Disk Drive (HDD) properly connected?
See

Hard disk drives (HDDs)

on page 84.

3

Move the Hard Disk Drive (HDD) up in the bootup priority or the controller to which
that Hard Disk Drive (HDD) is connected.
See

Cautions when adding RAID controllers and SCSI host adapters

on page 90.

4

When installing the OS, change the order in which the SCSI controller. RAID
controller and SCSI host adapter device driver are installed.

5

Disconnect backup devices (e.g. MO Disk Drive) if any are connected to the SCSI
controller before installing the OS.

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Summary of Contents for 3200

Page 1: ... ...

Page 2: ...ad the latest drivers view detailed installation instructions and access the latest server information InTouch Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For troubleshooting information see If Something Goes Wrong on page 236 SV138 0102M2 TOSHIBA ...

Page 3: ...t PS 2 mouse port USB port and monitor port Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user s authority to operate the equipment TOSHIBA EU Declaration of Conformity EU Übereinstimmungserklärung Déclaration de conformité UE Declaración de conformidad de la UE Dichiarazione di conformità UE EU Försäkran om Överen...

Page 4: ...ichtlinie 89 336 EG Informations complémentaires Ce produit est conforme aux exigences de la directive sur les basses tensions 73 23 CEE et de la directive EMC 89 336 CEE Información complementaria El Producto cumple los requisitos de baja tensión de la Directiva 73 23 CEE y la Directiva EMC 89 336 CEE Ulteriori informazioni Il prodotto é conforme ai requisiti della direttiva sulla bassa tensione ...

Page 5: ...Under the copyright laws this guide cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed however with respect to the use of the information contained herein 2002 by Toshiba America Information Systems Inc All rights reserved CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model proper...

Page 6: ...HEREIN IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES WHETHER BASED ON TORT CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF Some states do not allow the exclusion of incidental or consequential damages so the above limitation or exclusion may not apply to you Trade...

Page 7: ... wrists 20 Chapter 1 Getting Started 21 Make sure you have everything 21 Installing optional internal devices 21 Environmental considerations 21 General environmental considerations 21 Power requirements 24 Front of the server 24 Limiting access to server controls 25 Server controls indicators and drives 25 Removing and replacing the server panels 31 Removing the side panel pedestal model 31 Repla...

Page 8: ...4 Using Wake On LAN 44 Power On Self Test POST 45 Booting the server 45 Starting the server from the floppy disk drive 45 Starting the server from the hard disk drive 46 Starting the server from the CD ROM drive 46 BIOS setup 47 Backup diskettes 47 Creating backup diskettes 47 Setting the system configuration 48 BIOS Setup Utility 48 Onboard SCSI Utility 48 Setting up a disk array RAID 48 Installi...

Page 9: ...module 71 Internal battery 74 Replacing the internal battery 74 SCSI devices 76 Assigning SCSI IDs 76 Detecting SCSI Devices SAF TE 76 Terminating SCSI devices 77 Removing device bay spacers 77 Installing SCSI devices 77 Removing SCSI devices 80 Installing extended depth devices 81 Hard disk drives HDDs 84 Downgraded server operation 84 RAID failures 85 Installing a hard disk drive 86 Replacing a ...

Page 10: ...2 Automatic rebuilding with a hot spare 113 Rebuilding the disk array using Power Console Plus 113 Additional options for MegaRAID BIOS setup 114 Chapter 4 Hardware Diagnostics 115 HW Diagnostics Program Main Menu 116 Diagnostics Test 01 DIAGNOSTIC TEST 117 Running Test 02 RUNNING TEST 119 Log Utilities 131 Chapter 5 Server Setup Tool 135 Starting SST 135 Starting SST on another system 136 Main Me...

Page 11: ... What are the AFT and ALB functions 173 Setting up AFT and ALB functions for Windows NT 173 Chapter 6 Management Software 174 HEW modules 174 Module Roles 176 Security 177 Operating environment 177 Module Configuration Notes 177 Management Console 178 Management Proxy 178 Agent 178 Before Installing Harness Eye web 179 Installing HarnessEye web 181 Removing HarnessEye web 186 Using HarnessEye web ...

Page 12: ...6 Data Base screen 218 Alert Delivery Configuration screen 220 Agent Information Add Delete Tool 225 Starting the tool 225 Using the tool 225 Management Proxy Add Delete Tool 226 Starting the tool 226 Using the Tool 226 Alert Message Function 227 Starting the Function 227 Using the Function 227 Local Configuration Tool 230 Starting the tool 230 Using the tool 230 Remote Management 233 Connection f...

Page 13: ...e FDD indicator does not light 240 An error is displayed during POST operation or POST stops midway 240 Loading of RAID controller BIOS stops midway 241 Cannot install the OS 241 The OS does not boot or the OS bootup stops midway 242 Windows NT 2000 is locked or cannot be used 242 The power button does not function after a system abort 242 Remedy when Windows NT 2000 is Usable 243 Remedy when Wind...

Page 14: ... Pedestal models quickly and easily convert to 5U rack mount with a rack mount kit Supports up to six 73 GB SCSI hot swappable RAID ready SCA drives Dual channel 64 bit Ultra 160 SCSI PCI Raid controller option Three 5 25 inch device bays one occupied by the CD ROM drive Optional redundant power supply Easy to upgrade memory modules and expansion cards no tools needed Split front panel providing t...

Page 15: ...re attempting to use your Toshiba Magnia 3200 server This guide contains the safety instructions that must be observed in order to avoid personal injury or damage to your server The safety instructions have been classified according to the seriousness of the risk and the following icons highlight these instructions as follows DANGER This icon indicates the existence of a hazard that could result i...

Page 16: ... icons highlight other helpful or educational information Warning danger and caution labels CD ROM caution label TECHNICAL NOTE This icon highlights technical information about the server HINT This icon denotes helpful hints and tips DEFINITION This icon indicates the definition of a term used in the text CLASS 1 LASER PRODUCT TO IEC 60825 1 LASER KLASSE 1 NACH IEC 60825 1 ...

Page 17: ...er for registration information or visit our web site at www support toshiba com Maintenance contracts Periodic maintenance and inspection is essential to keeping the server fully operational and assuring its safe use Toshiba recommends obtaining a maintenance contract with DANGER Never remove the caution labels If the labels are illegible consult your authorized service repair office or sales off...

Page 18: ...petitive strain is to vary your activities If possible schedule a variety of tasks into your working day Finding ways to break up the routine can reduce stress and improve your efficiency Take short breaks from typing Take short breaks to change position stretch your muscles and rest your eyes A two or three minute break every half hour is more effective than one long break after several hours Str...

Page 19: ...nses position the monitor slightly lower Adjust the screen to avoid reflections and glare Set your paper holder at the same distance as the screen If possible adjust the holder so that the paper is at the same height as the screen Position the monitor so that sunlight or bright indoor lighting does not reflect off the screen Use tinted windows or shades to reduce glare Avoid placing the monitor in...

Page 20: ...bows form approximately 90 degree angles when you work Do not slump forward or lean back too far Using your arms and wrists Keep your wrists straight while typing If necessary adjust the keyboard and chair height to keep wrists straight Avoid resting on your wrists while typing Use a light touch on the keys and mouse Avoid bending arching or twisting your wrists Keep them in a relaxed neutral posi...

Page 21: ...e installation and configuration procedures described in this guide require specific technical knowledge and experience If you have no experience installing and removing computer hardware devices or if the job seems difficult consult an authorized Toshiba Magnia service provider Toshiba assumes no liability for damages if you install and remove optional devices yourself Environmental consideration...

Page 22: ...er cable from the AC outlet Don t turn the server back on Contact an authorized Toshiba Magnia service provider immediately Only operate the server under the following temperature and humidity conditions Ambient temperature Pedestal model 50 F to 95 F 10 C to 35 C Rack model 50 F to 89 F 10 C to 32 C Relative humidity 30 to 80 Rh no condensation To avoid damage from condensation when the room temp...

Page 23: ... In addition to the general environmental considerations keep in mind these additional points Use the optional Toshiba 6000 series rack and rack mounting kit to install a rack model The equipment rack must provide sufficient airflow to the server to maintain proper cooling Allow 24 inches 60 cm of clearance in front and behind the rack NOTE Installing a Toshiba Magnia 3200 in a rack requires speci...

Page 24: ... use of an uninterruptible power supply UPS If you have questions about the wiring of your AC power source consult an authorized electrician Front of the server Upper door The upper door allows access to the indicators switches device bay CD ROM drive and floppy disk drive Front door panel The front door panel allows access to the hard disk drives and the side panel lock Front panel lock Rotating ...

Page 25: ... to the power button reset button device bay CD ROM drive and floppy disk drive To permit access only to these items close the lower door panel insert the security key into the door lock and turn it to the Limited Access position Full access Opening the upper and lower doors allows access to the server s power button reset button device bay CD ROM drive floppy disk drive and hard disk drives To pe...

Page 26: ...page 103 Sleep button Toggles the server between normal operation mode and power saving mode sleep mode Before you can use the sleep button you must enable it using the Sensor Data and LCD Setup Tool This feature is only active if supported by your operating system for example Windows 2000 CAUTION To avoid data loss or corruption never use the Reset button while the activity indicator on the flopp...

Page 27: ...ion of the system indicators TECHNICAL NOTE The procedure for shutting down the server depends on the operating system installed on the server For more information on turning the server on and off see Inside the server on page 42 Indicator Status Description Power Off AC power is not being supplied to the server AC power is being supplied with the AC power button set to On EPS R models only Amber ...

Page 28: ...is in use Amber Disk failure has occurred valid only when the RAID controller is in use Flashing green Disk drive in operation For models without a RAID controller this indicator also flashes when another SCSI device connected to the on board SCSI controller is running Fan Fault Off Indicates one of the following Out of operation Cooling fan is operating normally Amber The Cooling fan has failed P...

Page 29: ...op Eject button Use to open and close the disc tray HINT The CD ROM drive has a disc tray equipped with retainers to hold the CD in place on the tray It is only necessary to use these retainers if the server is mounted in a rack CAUTION To avoid damaging the CD ROM drive when manually ejecting a compact disc Turn off the server before manually opening the disc tray Never use fragile objects such a...

Page 30: ...indicator Illuminates whenever the floppy disk drive reads or writes data Eject button Releases the diskette from the drive CAUTION To avoid losing or corrupting data stored on the diskette never press the eject button while the FDD activity indicator is on Remove the diskette from the floppy disk drive whenever the drive is not in use Eject Activity indicator button ...

Page 31: ... remove the side panel if your server is a pedestal model or the top panel if your server is a rack model Removing the side panel pedestal model To remove the side panel 1 Shut down the server turn off the power and unplug the power cable 2 Turn the side panel lock counter clockwise to release it WARNING Before removing or replacing a server panel always turn off the power using the button on the ...

Page 32: ...ear of the server to remove it Removing the side panel Replacing the side panel pedestal model Follow these steps to replace the side panel 1 Carefully slide the side panel onto the server 2 Turn the side panel lock to the locking position 3 Make sure all panels are locked then close the front doors 4 Plug in the power cable ...

Page 33: ...from the rack until the rail latches lock the server in its fully extended position Pulling out the server rack model 5 Turn the side panel lock to release the lock 6 Slide the top panel towards the rear of the server to remove it Replacing the top panel rack models Follow these steps to replace the top panel 1 Carefully slide the top panel onto the server 2 Turn the side panel lock to the locking...

Page 34: ...fitted with an additional exhaust fan module for redundancy EPS EPS R cooling fans Server models with an EPS power supply unit have a single integrated cooling fan to regulate the temperature of the unit In EPS R models the power supply units are housed in the EPS R cage The EPS R cage is configured with two integrated cooling fans for redundancy If a fan fails the remaining fan will continue to c...

Page 35: ...ystem If a cooling fan fails the remaining fan is sufficient to cool the power supply allowing the server to continue running in a downgraded operational state Depending on the temperature and installation conditions prolonged downgraded operation could shorten the service life of each system component If both EPS R cage cooling fans fail shut down the server immediately and correct the faulty con...

Page 36: ...placing a hard disk drive on page 87 Rear view of the server Rear view of the server Lamp Status Meaning DC power Off No hard disk drive is installed No power is supplied to the hard disk drive Green Power is supplied to the hard disk drive Status Off No data is being read or written Green Data is being read or written Amber Failure condition has occurred valid only when the RAID controller is in ...

Page 37: ...EPS R model servers have an EPS R cage that can accommodate up to two EPS R power supply modules providing the server with power supply redundancy and load sharing capabilities Securing power supply units EPS R models only To prevent unauthorized removal of the power supply unit s you can install a security plate To secure the power supply unit s position the security plates over the security loop...

Page 38: ...ctor Parallel printer connector RGB display connector LAN 100BASE TX 10BASE T or Ethernet LAN connector Communication status indicator ACT Flashing green Data being transferred Off No connection TECHNICAL NOTE The output voltages from the I O connectors on the back of the server do not exceed 12V Ether LAN connector Serial 1 connector Parallel Mouse connector RGB Serial 2 connector Keyboard connec...

Page 39: ... connector Used to connect an RS 232C compliant device Serial 2 connector Used to connect an RS 232C compliant device USB port 1 When connecting a USB device be sure that the operating system supports USB devices USB port 2 Expansion slots The motherboard has a total of five expansion slots The PCI slots comply with PCI 2 2 standards For more information see Installing expansion cards on page 91 ...

Page 40: ... all connected peripheral devices are turned off and that their power cables are not plugged into an AC outlet 2 Using the proper interface cable connect each peripheral device to an appropriate connector on the server If the plug on the interface cable has thumbscrews tighten the thumbscrews sufficiently to secure the cable Connecting peripheral devices 3 Tighten any connector screws 4 Plug the p...

Page 41: ... noise such as an air conditioner or photocopier To connect the server to an AC power source 1 If you have an EPS R model server set the AC switch on the back of the server to Off 2 Plug the power cable into the connector on the back of the server 3 Using the nylon clamp secure the power cable to the back of the server Securing the power cable 4 Plug the power cable into an AC outlet or preferably...

Page 42: ...fails the fault indicator flashes to indicate a failure condition Replace or repair the failed cooling fan as soon as possible Prolonged downgraded operation could shorten the service life of each system component If the remaining cooling fan fails important data and programs could be corrupted or lost For more information on fault indications see System indicators on page 27 CPU sockets Use to in...

Page 43: ... timing signals for system timesharing operations The battery is located on the motherboard For instructions on replacing the RTC battery see Replacing the internal battery on page 74 Memory bank The memory bank contains four slots allowing you to install up to four memory modules in the server For information on upgrading system memory see Memory modules on page 66 Expansion slots The motherboard...

Page 44: ...he back of the server to On Turning on the AC switch 5 Press the power button The power indicator lights green Using Wake On LAN The Toshiba Magnia 3200 server has Wake On LAN functionality This feature allows a remote client computer to start the server by transmitting a server startup packet to the server network interface card On EPS R models the AC switch must be On TECHNICAL NOTE Always allow...

Page 45: ...ing on how the server is configured following the POST a message similar to the following appears on the screen Pressing the F2 key starts the BIOS setup utility If you don t press F2 system startup continues If an error is detected by the POST depending on the error condition one of the following occurs A beep sounds during testing An error code and message appear after the POST completes Booting...

Page 46: ...ess F10 any changes are saved and the system restarts 6 Immediately press the CD ROM drive s eject button and insert the CD ROM for booting the OS If a bootable CD is loaded in the CD ROM drive and it is recognized by the system the server will not recognize the hard disk drive as a boot device even if you eject the CD Press Ctrl Alt Delete to restart the server Removable Devices Hard Drive CD ROM...

Page 47: ...d on the server Make as many backup diskettes as necessary to record the configuration of the server Store the backup diskettes in a safe place Creating backup diskettes If the server is powered on following the directions below to create backup diskettes If the server is not powered on see Starting SST on page 135 for more information 1 Insert the Toshiba Server Setup Tool CD into the CD ROM driv...

Page 48: ... for setting up a RAID controller on the server Simplified setup Detailed setup No setup Simplified setup automatically configures the disk array with a minimal number of default settings Detailed setup and No setup require you to configure the disk array manually For information on configuring the disk array refer to the user s guide that came with the RAID controller If you plan to install Windo...

Page 49: ...esource Detailed Setup Activates the SSU allowing you to manually configure the server s resources After setting up the server install the operating system and the RAID controller software Turning off the server The procedure for turning off the server depends on the operating system installed on the server Always perform either a normal or an automatic shutdown when turning off the server Perform...

Page 50: ... button before the buzzer sounds terminates the power down operation Performing an abnormal system shutdown If an error occurs during system shutdown the shutdown routine can be stopped by performing an abnormal system shutdown Initiating an abnormal system shutdown causes all unsaved data in open files to be lost To initiate an abnormal system shutdown press the reset button and power button simu...

Page 51: ...d experience If you have no experience installing removing optional devices or if the job seems difficult please consult an authorized Toshiba Magnia service provider Toshiba assumes no liability for damages if you install and or remove optional devices yourself DANGER Never handle any electrical component that is not described in this manual Some parts carry high voltages and are dangerous To avo...

Page 52: ...eps in each procedure in the order written Before disconnecting any cables note their positions to make sure you can reconnect them correctly Check cable connectors for broken or bent pins If a cable connector has screws tighten the screws when securing the cable If a failure occurs consult your authorized Toshiba Magnia service provider CAUTION Internal server components can be seriously damaged ...

Page 53: ...the back of the server 5 Remove the server s access panel For pedestal models see Removing the side panel pedestal model on page 31 For rack models see Removing the top panel rack models on page 33 6 Perform the required maintenance 7 Reinstall the server s access panel For pedestal models see Replacing the side panel pedestal model on page 32 For rack models see Replacing the top panel rack model...

Page 54: ...ack Three people are required to install a server at a height greater than 31 units of vertical rack space approximately 54 inches Be particularly careful when installing a server near the top of a rack or in a location that requires you to lift the server higher than chest level Never slide the server and another unit such as an extension disk unit out of the rack at the same time Extending more ...

Page 55: ...tches lock the server in its fully extended position Sliding the server from the rack 4 To ensure that the server is locked in position using light pressure try to slide the server back into the rack Sliding the server into the rack 1 Press the rail latches inward to release the server from its locked position then slide the server into the rack 2 Tighten the two thumbscrews on the front panel to ...

Page 56: ...rew head Check the screw type before use Screw head and screwdriver Be careful not to lose any removed screws or drop them inside the server Use the same type of screws when installing devices Type Usage Screw A metric Installing units except HDDs or DAT on the drive carrier or the rails Screw B SAE Installing HDDs or SCSI devices in the 5 25 inch device bay Installing the drive carrier on the ser...

Page 57: ...y exhaust fan module comprise the redundant fan configuration Removing and installing an intake fan This section provides instructions for removing and installing an intake fan Removing an intake fan 1 If the server is in operation shut it down and remove the access panel For instructions read steps 1 through 5 in Maintenance overview on page 53 2 Remove the screw securing the intake fan module in...

Page 58: ...a redundant fan remove the screw securing the cover plate to the fan bay then remove the cover plate there is no cover plate when installing a replacement fan Removing the fan cover plate redundant fan only 3 Position the intake fan module in the fan bay and replace the screw to hold it in position DANGER Installing a cooling fan while the server is on could result in electric shock and shorten th...

Page 59: ...nnectors on the motherboard If you are installing a secondary intake fan module attach the fan cables to the J 16 FAN1 R and J 21 FAN2 R connectors on the motherboard Fan connectors on the motherboard 5 Reinstall the access panel reconnect all signal and power cables then turn on the server For instructions read steps 7 through 10 in Maintenance overview on page 53 FAN 1 R FAN 1 FAN 2 FAN 2 R ...

Page 60: ...emove the access panel For detailed instructions read steps 1 through 5 in Maintenance overview on page 53 1 Disconnect the exhaust fan module cable from the motherboard If the exhaust fan module has a redundant exhaust fan installed also disconnect the redundant fan cable from the motherboard Disconnecting the exhaust fan module cables 2 Remove the two screws securing the exhaust fan module to th...

Page 61: ...imary exhaust fan is directly fitted inside the fan duct See the illustration Location of system cooling fans on page 34 for placement of the primary exhaust fan 4 Remove the primary exhaust fan from the exhaust fan module and replace it with a new fan 5 Position the exhaust fan module in the server and secure it to the chassis with two screws Installing the exhaust fan module non redundant fan co...

Page 62: ...n connectors on the motherboard 7 Reinstall the access panel reconnect all signal and power cables then turn on the server For instructions read steps 7 through 10 in Maintenance overview on page 53 CAUTION To avoid server damage due to overheating never connect the exhaust fan module cable to the redundant exhaust fan connector on the motherboard SYSTEM FAN J 31 SYSTEM FAN R J 37 ...

Page 63: ...ollow the procedure below Removing the redundant exhaust fan 1 If the server is in operation shut it down then remove the access panel For detailed instructions read steps 1 through 5 in Maintenance overview on page 53 2 Remove the cables powering the primary and redundant fans from the motherboard Disconnecting the redundant exhaust fan cable 3 Remove the two screws securing the exhaust fan modul...

Page 64: ...n existing redundant fan and have already removed the fan module from the server proceed to step 4 otherwise follow the procedure in Removing the redundant exhaust fan on page 63 before proceeding with these steps 3 If necessary remove the screws securing the cover plate to the exhaust fan module then remove the cover plate 4 Insert the exhaust fan module as far as it will go in the exhaust fan du...

Page 65: ...r and the redundant fan cable to the J 37 SYSTEM FAN R connector Fan connectors on the motherboard 7 Reinstall the access panel reconnect all signal and power cables then turn on the server For instructions read steps 7 through 10 in Maintenance overview on page 53 CAUTION To avoid server damage due to overheating never connect the exhaust fan module cable to the redundant fan connector on the mot...

Page 66: ...odule No Slot 1 Slot 2 Slot 3 Slot 4 Total Capacity 1 1024 1024 1024 1024 4096 2 512 1024 1024 1024 3584 3 1024 1024 1024 3072 4 512 512 512 1024 2560 5 512 1024 1024 2560 6 512 512 512 512 2048 7 512 512 1024 2048 8 1024 1024 2048 9 256 256 256 1024 1792 10 256 256 512 512 1536 11 256 256 1024 1536 12 512 512 512 1536 13 512 1024 1536 14 128 128 128 1024 1408 15 256 256 256 512 1280 16 128 128 10...

Page 67: ...are not described in this manual Failure to observe this precaution could result in electric shock cause a system fault or void your warranty Never install or remove memory modules immediately after turning off the server To avoid burn injuries wait for the heat around the memory modules to dissipate CAUTION Installing a memory module while the server is on could cause damage to the server or the ...

Page 68: ...en carefully press down on the module until the latches on the connector lock the memory module into place Installing a memory module 4 Reinstall the access panel reconnect all signal and power cables then turn on the server For instructions read steps 7 through 10 in Maintenance overview on page 53 CAUTION Installing a memory module the wrong way could damage the memory module and or the memory s...

Page 69: ...ng capacity Install the memory module with the smallest capacity in slot 1 4 Replace the memory slot cover if available 5 Reinstall the access panel reconnect all signal and power cables then turn on the server For instructions read steps 7 through 10 in Maintenance overview on page 53 CAUTION Removing a memory module while the server is on could cause damage to the server or the memory module Mem...

Page 70: ... must install CPU modules with the same speed cache size and connector technology For example if you wish to upgrade a Toshiba Magnia 3200 server configured with a single 1 4 GHz 512 KB L2 cache CPU module to a dual CPU configuration you would install an additional 1 4 GHz 512 KB L2 cache CPU module Continuing this example if you were upgrading the server to run dual 1 26 GHz CPU modules you would...

Page 71: ...manual Failure to observe this precaution could result in electric shock cause a system fault or void your warranty Never install or remove CPU modules immediately after turning off the server To avoid burn injuries wait for the heat around the CPU modules to dissipate CAUTION Installing a CPU module while the server is on could cause damage to the server or the CPU module CPU modules can be serio...

Page 72: ...e 5 Push down on the lock lever until it locks into place Locking the CPU into place 6 Remove the heat sink cover by pulling off the plastic and then removing the adhesive tape exposing the thermal protection grease 7 Gently push the heat sink assembly onto the CPU until the upper and lower lock clips snap into place Attaching the heat sink ...

Page 73: ...ch the following error message will appear 8181 Mismatch among Processors Detected 13 Perform CMOS Clear process per information provided in Preset jumper switch settings on page 264 Then reset the Toshiba Factory CMOS settings For more information refer to BIOS settings on page 101 CAUTION To avoid damaging the CPU heat sink assembly never apply pressure to the heat sink when installing the CPU m...

Page 74: ...k causing heat an explosion or a fire To ensure proper system operation replace the battery with one of the same type Replacing the internal battery 1 If the server is in operation shut it down Then remove the access panel For detailed instructions read steps 1 through 5 in Maintenance overview on page 53 2 If any expansion cards are obstructing access to the battery remove the card s according to...

Page 75: ...ive electrode facing up Installing the battery 5 Reinstall any expansion cards you removed For instructions see Installing expansion cards on page 91 6 Reinstall the access panel reconnect all signal and power cables then turn on the server For instructions read steps 7 through 9 in Maintenance overview on page 53 7 Set up the server according to the system configuration information that you wrote...

Page 76: ...s SAF TE SAF TE communicates its status to a software agent resident in the server through the SCSI bus and then sends out an appropriate notification This notification includes Detection of device presence Status of a device bay slot SCSI device Channel A Ultra160 Wide 68 pins Channel B Ultra160 Wide 68 pins SCSI controller 7 7 SAF TE controller 6 if no RAID card installed HDD 0 5 TECHNICAL NOTE ...

Page 77: ...e rail latches inward then remove the spacer from the device bay Removing the device bay spacer 3 Remove the rails attached to the device bay spacer You will need these rails to install a SCSI device in the 5 25 inch device bay Installing SCSI devices Use only SCSI devices recommended by Toshiba Other devices may be the wrong size and shape to fit in the device bay or they may cause unstable opera...

Page 78: ...device CAUTION Installing a SCSI device while the power is on may damage the server and the SCSI device SCSI devices can be seriously damaged by static electricity Wear a wrist or heel ground cable to discharge static electricity carried on your body If such equipment is not available touch a grounded metal object to discharge static electricity before working with sensitive electronic components ...

Page 79: ...Slide the device into the device bay slot until the rail latches click indicating that the device is locked into position Locking the SCSI device into position 7 Reinstall the access panel reconnect all signal and power cables then turn on the server For instructions read steps 7 through 10 in Maintenance overview on page 53 NOTE Verify pin locations using the device s documentation manual ...

Page 80: ...evice from the device bay 5 Remove the rails from the SCSI device and attach them to the device bay spacer 6 Position the device bay spacer in the vacant device bay slot and slide it back until the rail latches click indicating that the spacer is locked into position Installing the device bay spacer 7 Reinstall the access panel reconnect all signal and power cables then turn on the server For inst...

Page 81: ...53 2 Complete one of the following steps If your server is equipped with an EPS power supply proceed to step 7 If your server is equipped with an EPS R power supply remove the exhaust fan module see Removing and replacing the primary exhaust fan on page 60 then go to step 3 3 Remove the seven screws securing the power supply cover plate to the EPS R cage and server chassis Removing the power suppl...

Page 82: ...on the EPS R cage and secure with four screws 6 Slide the EPS R cage back into the server chassis and secure it with three screws 7 Remove and save the two installed device bay spacers by pressing the rail latches inward then lifting the spacer from the bay Be sure to save the removed device bay spacer for possible future use should a device be removed for any reason Removing the device bay spacer...

Page 83: ...ng the auto loader 12 If your server is equipped with an EPS R power supply reinstall the exhaust fan module removed in step 2 For instructions see Removing and replacing the primary exhaust fan on page 60 13 Reinstall the access panel reconnect all signal and power cables then turn on the server For instructions read steps 7 through 10 in Maintenance overview on page 53 HINT There are three types...

Page 84: ...hard disk drives in the array fails the system will go into a downgraded operational state and continue to run The MegaRAID controller installed in Toshiba Magnia 3200 servers supports the following standard RAID levels RAID 0 Striping RAID 1 Disk Mirroring RAID 5 Disk Striping with Distributed Parity RAID 0 Disk Striping Striping also referred to as a Stripe set chains multiple drives into a sing...

Page 85: ...w write operations down considerably Three or more disks are required to configure this type of RAID level To enable automatic recovery of a faulty disk array you must specify the spare device in the RAID configuration If a drive fails the RAID controller will automatically initiate a recovery sequence bringing the spare device into service For more information refer to the user s guide that came ...

Page 86: ...install the maximum six hard disk drives in a Toshiba Magnia 3200 server and a drive fails the read operation from a failed disk would yield five physical I O operations Installing a hard disk drive 1 If the server is in operation shut it down and unplug the power cable 2 Open the upper and lower server doors 3 Open the latch of the drive bay in which you are installing the hard disk drive The dri...

Page 87: ...lling an additional hard disk drive Replacing a hard disk drive This section provides information and instructions for replacing a hard disk drive in Toshiba Magnia 3200 servers with and without RAID controllers If the server has a RAID controller The number of hard disk drives that can fail without affecting system operation depends on RAID configuration of your server If a hard disk drive fails ...

Page 88: ...acing a hard disk drive 1 Open the server s upper and lower front doors 2 Locate the faulty hard disk drive The status indicator of the faulty drive will be amber 3 Open the latch of the drive bay in which you are replacing the faulty hard disk drive The hard disk drive partially extends from the drive bay Opening the drive bay latch TECHNICAL NOTE If your server is equipped with a RAID controller...

Page 89: ...r cable into an AC outlet or UPS set the AC switch EPS R models only to On press the power button to turn on the server and run any required system checks 8 Close and lock the server s upper door and front door panel For information on limiting access to server controls see Limiting access to server controls on page 25 9 If a RAID controller is installed rebuild the disk array For information on r...

Page 90: ...Setup Utility on page 99 Refer to the user s guide that came with the expansion card for detailed information on that device Cautions when adding RAID controllers and SCSI host adapters If a RAID controller or SCSI host adapter is added to the system there may be more than one controller which controls hard disk drives and other start up devices In this case use the BIOS Setup Utility to specify t...

Page 91: ...ngs on the expansion card you are installing For more information on configuring the expansion card refer to the user s guide that came with the device 3 Lift the card support and remove the expansion slot cover from the slot in which the expansion card is being installed Make sure that the expansion slot you select satisfies the conditions and restrictions of the expansion card you are installing...

Page 92: ... read steps 7 through 10 in Maintenance overview on page 53 Removing expansion cards 1 If the server is in operation shut it down Then remove the access panel For detailed instructions read steps 1 through 5 in Maintenance overview on page 53 2 Lift the card support that holds the PCI expansion card in place then remove the expansion card from the slot Removing the PCI expansion card CAUTION Remov...

Page 93: ...a AF200C You cannot install both controller types in the same system Installing the Express 500 and AF200C RAID controllers 1 If the server is in operation shut it down Then remove the access panel For detailed instructions read steps 1 through 5 in Maintenance overview on page 53 WARNING When replacing the cache memory backup battery be sure to install it properly Failure to install the battery p...

Page 94: ... 3 Insert the RAID controller in the appropriate PCI slot then lower the card support to lock the card in place Inserting the RAID controller CAUTION To avoid damaging the SCSI cable grasp the cable connector when disconnecting the cable HINT For best performance the AF200C should be installed in one of the top two slots ...

Page 95: ...or more information refer to the user s guide that came with the RAID controller Connecting the SCSI cable 5 Reinstall the access panel reconnect all signal and power cables then turn on the server For instructions read steps 7 through 10 in Maintenance overview on page 53 6 Install the RAID card s configuration software then set up the disk array RAID For instructions refer to the user s guide th...

Page 96: ...e server blinks The server reconfigures itself to support a single power supply configuration allowing you to replace hot swap the faulty power supply without shutting down the system Once you have replaced the faulty power supply the server returns to its original redundant power configuration The cooling fan installed in the EPS R cage has a standard redundancy feature that can be enabled even i...

Page 97: ...ocedures in this section require specific technical knowledge and experience If you have no experience of installing removing optional devices or if the job seems difficult consult your authorized service provider Toshiba assumes no liability for damages if you install and or remove optional devices yourself Use extreme caution when replacing an EPS R power supply unit while the server is in use A...

Page 98: ...slide the power supply unit into the EPS R cage then release the lever Installing the EPS R unit 7 Tighten the thumbscrew to hold the power supply unit in place 8 If necessary reinstall the security bracket 9 Set the AC switch on the EPS R unit to On Setting the AC switch to On ...

Page 99: ...the server To start the BIOS Setup Utility press the F2 key immediately after the BIOS screen appears The message Entering Setup appears on the screen After the system completes the Power On Self Test POST the BIOS Setup Utility is loaded Phoenix BIOS 4 0 Release 6 0 Copyright 1985 2000 Phoenix Technologies Ltd All Rights Reserved TigerBird Server Version X XX BMC firmware Revision X XX CPU 2 Pent...

Page 100: ... Menu Enter Select Sub Menu F10 Safe and Exit Main Sets the system date and time floppy disk drive parameters and other data Advanced Sets details of hardware data such as serial port parallel port parameters Security Registers changes and deletes passwords and sets security mode Boot Sets the boot sequence for the devices that can be booted SysInfo Displays system configuration information Exit E...

Page 101: ... section describes the settings available in the various BIOS Setup Utility menus All are recommended settings Main menu System Time System Date Enter the system date and time Legacy Diskette A Don t change the setting Displays the type of floppy disk drive connected Floppy Drive A Options Advanced menu This section describes the advanced settings available in the various BIOS Setup Utility menus ...

Page 102: ...de ECP Sets the operation mode for the serial port select ECP Floppy disk controller Enabled Specifies whether the floppy disk controller is enabled or disabled Base I O Address Primary Sets the I O port address for the floppy disk controller I O Device Configuration On Board Devices Installed O S Win2000 Reset Configuration Data No Large Disk Access Mode DOS Local Bus IDE Adapter Enabled PS 2 Mou...

Page 103: ...or disabled PS 2 Mouse Select Auto Detect Multiprocessor Specifications Set the multiprocessor specifications to 1 4 Summary Screen Specifies whether the POST summary information is enabled or disabled Select Disabled USB BIOS Legacy Support Specifies whether USB devices are recognized as Legacy devices allowing you to use a USB keyboard or mouse as a PS 2 keyboard or mouse Security menu This sect...

Page 104: ...lable in the BIOS Setup Utility This menu allows you to set the sequence in which the operating system searches devices for the boot files Don t change these settings All are recommended settings Removable Devices Specifies the boot sequence for the floppy disk drive and other removable storage devices Hard Drive Specifies the hard drive to launch the operating system CD ROM Drive SYM53CXXXX Boot ...

Page 105: ...facturer GenuineIntel Version Pentium III Application Processor Installed Speed XXX XHz 0MHz with a single CPU Socket Name AP Manufacturer GenuineIntel Not installed with a single CPU Version Pentium III Not installed with a single CPU Memory Displays the following mounted memory information System Memory 640KB Extended Memory XXXXXXXKB OB Designator DIMM1 Installed Size XXXXMB OB Designator DIMM2...

Page 106: ...epending on what is actually installed Port Connector OnBoard Designator J40 Connector COM 1 and COM 2 On Board Designator J40 Connector Parallel Port On Board Designator J50 Connector Keyboard On Board Designator J50 Connector PS 2 Mouse On Board Designator J47 Connector USB1 and USB2 On Board Designator J11 Connector LAN On Board Designator J12 Connector VGA BIOS Displays the following BIOS info...

Page 107: ...the system displays the confirmation request message Configuration has not been saved Save before exiting Respond with No Load Setup Defaults Resets all setup options to their default values except for passwords Performs the same function as pressing the F9 key Discard Changes Reverts to the settings that existed when the BIOS Setup Utility started Except passwords Save Changes Saves changes Exit ...

Page 108: ...to start Symbios Configuration Utility Menu configuration When the SCSI Utility starts the main menu displays The server has two on board SCSI controllers one of which is connected with the built in hard disk drive and the other with the 5 25 device in a standard configuration that is if no RAID controller is added Only SYM53C1010 is used on the main menu SCSI Utility main menu LSI Logic Corp SDMS...

Page 109: ...Sets the sequence of on board SCSI devices Do not change this setting Esc Returns control to the previous screen mode Enter Specifies a data item Returns control to the previous data item Advances control to the next data item Symbios PCI SCSI Configuration Utility Version PCI X XX XX Adapter Properties Adapter PCI Dev Bus Func SYM53C1010 1 20 Device Properties SCSI Parity Yes Host SCSI ID 7 SCSI ...

Page 110: ...default state Device Properties Specifies SCSI device parameters MB Sec 160 MT Sec 80 Specifies the SCSI controller maximum data transfer rate Data Width 16 Specifies the SCSI controller s data transfer width Scan ID Yes Specifies whether the SCSI controller scans SCSI devices for their ID ScanLUNs Yes Specifies whether LUNS should be scanned when an ID contains more than one Dis connect On Specif...

Page 111: ...ed Settings Adapter Properties SCSI Parity Yes Host SCSI ID 7 SCSI Bus Scan Order Low to High 0 Max Removable Media Suppor5 None CHS Mapping SCSI Plug and Play Mapping Spinup Delay Secs 2 Secondary Cluster Server No Termination Control Auto Device Selections MB Sec 160 MT Sec 80 Data Width 16 Scan ID Yes Scan LUNs Yes Dis connect On SCSI Time Out 10 Queue Tags On Boot Choice No Format Format Verif...

Page 112: ...u choose automatically Detailed setup Allows you to customize the configuration of the disk array using the MegaRAID Manager Utility Installing the RAID Utility When using RAID controllers make sure you install the RAID Utility for the operating system Install Power Console on Windows NT systems or MegaRAID Manager on systems running NetWare Installation of the incorrect utility will make it impos...

Page 113: ...configured with a hot spare standby disk you can rebuild the disk array using the hot spare even if a hard disk drive other than the hot spare is malfunctioning When the rebuild completes the status indicators on that hard disk drive will turn off To ensure that the fault alarm operates properly set Alarm Control to Enabled Rebuilding the disk array using Power Console Plus When rebuilding the ser...

Page 114: ...Fast SCSI mode Select Enabled to configure the SCSI bus for Ultra SCSI mode Select Disabled if an extended disk unit is connected to the SCSI bus Adapter Factory Defaults Use this option to reset all setup options except the following to defaults Degraded Mode Bootup The parameters such as Write Policy and Read Policy that are written under Logical drive View Update Parameters Parameters Option Va...

Page 115: ...ional devices Diagnose failures Not all failures can be detected by the HW Diagnostics Program You can also use the System Setup Utilities and check the error log for problems detected by the system board If the server is running shut it down and turn it off 1 Turn on the server As the system boots highlight HW Diagnostics or press 2 to start the HW Diagnostics Program NOTE The HW Diagnostics prog...

Page 116: ...ption is used to test hardware 02 RUNNING TEST This option automatically executes the Diagnostics tests in a user defined sequence 03 LOG UTILITIES This option displays error information 04 SYSTEM CONFIGURATION This option displays the system configuration 99 EXIT This option terminates the HW Diagnostics Program The server shows the A prompt Turn off the power or press Alt Ctrl Del to reboot the ...

Page 117: ...f sub tests will be displayed For example select the Floppy Disk Test and the following options appear Highlight the test you want to perform and press Enter When a sub test is selected the TEST PARAMETER screen appears the following is an example only 01 MEMORY TEST 02 KEYBOARD TEST 03 DISPLAY TEST 04 FLOPPY DISK TEST 05 PRINTER TEST 06 SCSI HDD TEST 07 NPX TEST 08 CACHE MEMORY TEST 09 SCSI TEST ...

Page 118: ...stic Test Menu 02 Test Loop Select YES to increment the pass counter each time the test cycle ends and to restart the test cycle Select NO to return to the HW Diagnostics Program Main Menu after the test is completed 03 Error Stop Select YES to stop the test program when an error is detected Select NO to keep the test running even when an error is detected Detected errors will be displayed in the ...

Page 119: ...est ITEM EDIT Select this option to see the items currently in the RUNNING TEST and to add or delete individual tests See description below 03 Finish BUZZER Sound Select this option so that when the Server finishes the running test the beep sounds 99 Exit to DIAGNOSTIC MENU No error has been detected OK The test has been compulsorily ended or any error has been detected FAILED NOTE To check the er...

Page 120: ...test items and save test items You may also press Tab for Help To add test items 1 Press Insert 2 Select a test item using the arrow keys 3 Press Enter 4 Select desired subtests 5 Press Enter To return to the previous menu press Esc To delete test items 1 Select a test item using the arrow keys 2 Press Delete to delete the highlighted test item NOTE Do not add the subtest 01 Press Key Display of 0...

Page 121: ...G TEST menu The following items are displayed on the IN PROGRESS screen XXXX TEST displays the name of the test being executed SUB TEST indicates the subtest number and the step number of the test being executed PASS COUNT shows the pass count of the test WRITE DATA indicates the write data READ DATA indicates the read data ADDRESS displays the address of the test being executed NOTE The edited te...

Page 122: ... compares the data with the test data 04 STRESS TEST writes data to the protected mode memory from 1 MB to maximum then reads the data and compress it with the write data 02 KEYBOARD TEST contains three subtests to test the computer s keyboard and mouse actions 01 PRESSED KEY DISPLAY provides a drawing of the keyboard layout When any key is pressed the corresponding key appears on the display Pres...

Page 123: ... the test Before starting the test select the following parameters Status Error name Meaning 01 CLOCK LINE ERROR L Clock line error LOW 02 CLOCK LINE ERROR H Clock line error HIGH 03 DATA LINE ERROR L Data line error LOW 04 DATA LINE ERROR H Data line error HIGH 07 INTERFACE ERROR Interface error 08 RESENDING ERROR Sending receiving error 09 D ERROR D error FF DATA COMPARE ERROR Data comparing err...

Page 124: ...line by line while shifting one character to the left at the beginning of each new line See below for screen example NOTE This system does not support the 1 2 MB format type Status Error name Meaning 01 BAD COMMAND ERROR Bad command error 02 ADDRESS MARK NOT FOUND The address mark has not been found 03 WRITE PROTECTED Floppy disk is write protected 04 RECORD NOT FOUND The record has not been found...

Page 125: ... 7 CHANNEL NUMBER If the server has multiple SCSI channels this option sets the channel number to test NOTE The 01 SEQUENTIAL ADDRESS READ tests all area of the hard disk drive Depending on the capacity of the installed hard disk drives the test may take a few hours If you do not know where the hard disk drives are connected host ID SCSI ID and channel number of the SCSI controller you can find th...

Page 126: ...D Execution of a command is correctly stopped 8C EQUAL Comparing result of the search data command is satisfied 8E MIS COMPARE Comparing command error E0 STATUS ERROR Status error F0 NO DRIVE ERROR Target drive has not been found FE NO DRIVE ERROR Target drive has not been found FF DATA COMPARE ERROR Data comparing error Details Meaning AA Host number that the hard disk drive is connected and chan...

Page 127: ...types of SCSI devices to be displayed are as follows The following screen provides an example of when the built in CD ROM drive is connected to the on board SCSI controller and the built in hard disk drives are connected to the MegaRAID Adapter Status Error name Meaning 01 MEMORY PARITY ERROR Memory parity error 02 PROTECT MODE ERROR Shift to the protected mode failed 03 CACHING ERROR Error occurr...

Page 128: ...ormation refer to Log Utilities for the SCSI HDD TEST For DETAILS error log information see below Parameter Meaning CHAN Indicates the ASPI angle ID and host adapter HOST Indicates the channel number in the target host adapter ID00 01 02 15 Indicates the SCSI ID number in the target host adapter NOTE If HOST ID NUMBER is set as ALL then SCSI ID NUMBER and CHANNEL NUMBER are ignored and the result ...

Page 129: ...X XX After detecting the SAF TE controller the following message appears SAF TE LED Steady ON Faulty Flag Press any key Check that all LEDs of the hard disk drives are lit orange Then press Enter The following message appears SAF TE LED Blinking Rebuilding Flag Press any key CC Sense data 1 byte DD Sense data 2 byte EE Sense data 12 byte Sense Key FF Sense data 13 byte Expansion Sense code GG Sens...

Page 130: ...at all LEDs of the hard disk drives are flashing orange Then press Enter The following message appears SAF TE LED Reset No Error Flag Press any key Check that all LEDs of the hard disk drives are off Then press Enter 12 BMC TEST checks BMC functions and sensors 01 Sensor TEST checks the baseboard sensors for CPU temperature System temperature Voltage Fans Redundant fans Power supply fans Power sup...

Page 131: ...st CNT shows the number assigned according to the order of occurrence of the error TEST XXX XX XXX Where digits 1 3 show the abbreviation of the test in which the error occurred Where digits 4 5 shows the subtest number in which the error occurred Where digits 6 7 shows the step number in which the error occurred PASS shows the pass count where the error occurred Test Abbreviation Test Abbreviatio...

Page 132: ...tem Configuration Display 04 SYSTEM CONIGURATION screen displays configuration information The screen is divided into three tabs SYSTEM CONFIG SCSI DEVICES and BMC INFO Key Function Down Arrow Scrolls to the next page Up Arrow Scrolls to the previous page Esc Finishes the error log screen and returns to the Main Menu 1 Clears the error log information 2 Prints out the error log information 3 Reads...

Page 133: ... VRAM capacity information of video vendor Conventional MEMORY Amount of conventional memory Expansion MEMORY Amount of expanded memory FLOPPY DISK DRIVES Number of floppy disk drives PS 2 MOUSE Number of PS 2 mouse adapters RS 232C ADAPTER Number of communication ports PRINTER ADAPTER Number of printer ports LAN ADAPTER Vendor name of LAN card CPU Number of CPUs family and model of the CPU SCSI H...

Page 134: ...u 134 SMC INFO The screen shows the revision information for management devices on the server and expansion disk units MAIN Chassis Shows the revision information of BMC SMC DMC0 and DMC1 installed on the server If a device is not installed it shows NON ...

Page 135: ...not work correctly with certain optional hardware devices for example a SCSI card If the SST does not work properly remove the optionally installed hardware device s When the SST is running do not turn off or reset the server or remove the Startup Disk or SST CD ROM The SST cannot be used to install the operating system when hard disk drives are connected to two or more disk controllers To install...

Page 136: ...puter running Windows 2000 Windows NT Windows Me Windows 98 Windows 95 To start the Server Setup Tool from another system 1 Place the SST CD ROM into the CD ROM drive 2 Select a keyboard layout from the drop down list on the Input Locale screen In a moment the Main Menu appears NOTE The Input Locale screen only displays when you start the SST from the Startup Disk the first time If the keyboard la...

Page 137: ... Main Menu SST Main Menu Setup The Setup option allows you to install and configure the RAID and operating system Utilities The Utilities option allows you to customize the installation create diskettes and manage the RAID configuration ...

Page 138: ...the server RAID Configuration screen Simplified Setup Allows you to specify a RAID type Hot Spare option and other RAID configuration information Detailed Setup This option starts the RAID configuration utility and allows you to manually configure the array Select this option when you need to configure multiple array groups multiple RAID adapters or other advanced features Skip RAID Setup Bypasses...

Page 139: ...Ds are grouped and constructed as a single logical device Data and parity are recorded randomly in the grouped HDDs If one HDD is damaged operation is continued by the other HDDs Hot Spare can be used if RAID1 or RAID5 is selected Hot Spare is a spare HDD in stand by mode when one HDD is damaged the hot spare automatically goes on line HDD Assignment Select the number of HDDs for the RAID configur...

Page 140: ...the Server Setup Tool s automatic installation procedure Manual Installation Allows you to perform a manual installation of Windows 2000 Server Windows 2000 Advanced Server automatically creating the necessary diskettes Install Windows NT 4 0 Quick Installation Allows a quick installation of Windows NT 4 0 Server using Server Setup Tool s automatic installation procedure Manual Installation Allows...

Page 141: ...d on the Operating System Installation screen the Locale Settings Screen displays Locale Settings screen Select a Language for your operating system from the drop down list and click Next Create Disk Partition After specifying the Locale Settings the Create Disk Partition screen appears Create Disk Partition screen Select a file system NOTE If you want to install Windows 2000 or Windows NT Server ...

Page 142: ...he size of the disk partition you want to create then press Enter User Information Settings After specifying the disk partition parameters the User Information Settings screen appears User Information Settings screen Enter the following user settings User Name Name of the system administrator Organization Company or organization name optional Product ID CD Key Windows 2000 Product ID or CD key Com...

Page 143: ... less than the number of client computers that can simultaneously connect to that server Per Seat Mode Each client computer seat has its own license which allows it to access any Windows 2000 computer on the network Select one of the two license options and click Next Server Role Setting After specifying the License Mode Setting the Server Role Setting screen appears Server Role setting screen NOT...

Page 144: ...ork Protocol Setting screen appears This screen allows you to specify the network communication protocol for on board LAN controller Network Protocol Setting screen TCP IP Protocol Send communication protocol Internet protocol If you select this option the SNMP service will automatically be installed NetBEUI Protocol NetBIOS expansion user interface Select the communication protocol being used and...

Page 145: ...etting screen allows you to specify an IP Address Subnet Mask and Default Gateway Address for the on board LAN Controller TCP IP Protocol Setting screen 1 Enter an IP Address 2 Enter a Subnet Mask 3 Enter the Default Gateway Address To have the domain server automatically assign the IP addresses Subnet Masks and Default Gateway to your computer select Assign an IP Address from DHCP Server 4 After ...

Page 146: ... address for each of the DNS Servers in the Primary DNS Server and Secondary DNS Server fields When using DHCP you can obtain the DNS Server address automatically by selecting Obtain DNS Server address automatically If you are using the Windows Name Service WINS enter the IP address for each of the WINS Servers in the Primary WINS Server and Secondary WINS Server fields After making your entries c...

Page 147: ...e Network Protocol Setting screen if you did not specify TCP IP as the network protocol the Domain Workgroup Setting screen appears Use this screen to specify the computer s domain or workgroup Domain Workgroup Setting screen To specify the domain or workgroup to which your computer belongs 1 Enter the domain or workgroup name To make the server a part of a domain for the first time select Create ...

Page 148: ...Driver Settings screen appears Update Driver Settings screen SCSI Driver Driver for a SCSI controller SCSI RAID Controller Driver Driver for a SCSI RAID controller if the AF200 or MR475 RAID controller is not installed this item will be unavailable for selection Select an option A list of devices will appear Select the device you want to install Drivers are located on the SST CD ROM If you have ne...

Page 149: ...AF200C only The TOSHIBA RAID Controller utility this option must be selected if the AF200C is installed AFC Management Console Monitors the RAID configuration Log Service Extracts log information SNMP Agent Used by TCP IP based management applications SCSI MegaRAID Utility MR475 only The SCSI MegaRAID Controller utility this option can be selected only if the MR475 is installed Power Console Monit...

Page 150: ...ias If you want to assign an alias to the Agent enter it An Alias may make it easier to specify the node name Setup Option After you specify HarnessEye web options if you selected HarnessEye web Agent on the Services and Application Installation screen or Services and Application options if you did not select HarnessEye web Agent on the Services and Application Installation screen the Setup Option...

Page 151: ...ve not yet been installed their device drivers will not be installed If this option is not selected the SST starts normally at the Main Menu Confirm partition information during installation procedure A dialog box appears requiring you to confirm the deletion of the existing partition If a disk partition already exists a confirmation message appears asking if you want to delete the partition If th...

Page 152: ... on the Confirm Parameter Settings screen To change a setting highlight the item and click Jump The setup wizard will return to that screen and allow you to make changes When the installation settings are correct click Execute Windows NT 4 0 Quick Installation This section reviews the Windows NT 4 0 quick installation procedures Locale Settings When the Install Windows NT Quick Installation option...

Page 153: ...ormat FAT 16 limits the size of any given disk drive such as a drive D to 4GB NTFS Creates the file system using the NTFS NT File System format NTFS limits the size of the disk drive to 4GB NTFS Expansion Creates the file system using the NTFS format with an expansion to increase the size of the partition which increases the disk device limit to 8GB 2 Enter the size of the disk partition you want ...

Page 154: ... user settings User Name Name of the administrator Organization Company or organization name optional Product ID CD Key Product ID or CD key of the Windows NT Server 4 0 CD ROM Computer Name Identifies the computer to the rest of the network The identifying name should be 15 alphanumeric characters or less You must use at least one alpha character in the computer name 2 After making your entries c...

Page 155: ...o less than the number of client computers that can simultaneously connect to that server Per Seat Mode Each client computer seat has its own license which allows it to access any Windows NT computer on the network Select one of the two license options and click Next Server Role Setting After specifying the License Mode Setting the Server Role Setting screen appears Server Role Setting screen NOTE...

Page 156: ...in controlled by a domain controller Workgroup User accounts and resources are controlled by the individual computers After selecting the server s role click Next Network Setting After you have specified the server role the Network Setting screen appears This is the screen where you specify the network setup method for on board LAN Controller Network Setting screen Simplified Setting Allows you to...

Page 157: ...creen TCP IP Protocol Send communication protocol Internet protocol NetBEUI Protocol NetBIOS expansion user interface After selecting a communication protocol click Next TCP IP Protocol Setting If TCP IP was specified as the network communication protocol on the Network Protocol Setting screen the TCP IP Protocol Setting screen appears This screen allows you to specify the IP Address Subnet Mask a...

Page 158: ...rimary WINS Server Address and Secondary WINS Server Address for an on board LAN Controller DNS WINS Setting screen If you are using the Domain Name System DNS enter the IP address for each of the DNS Servers in the Primary DNS Server and Secondary DNS Server fields If you are using the Windows Name Service WINS enter the IP address for each of the WINS Servers in the Primary WINS Server and Secon...

Page 159: ...ss Select the network service and then click Next Domain Workgroup Setting After completing the settings on the Network Services Setting screen if you specified TCP IP as the network protocol or the Network Protocol Setting screen if you did not specify TCP IP as the network protocol the Domain Workgroup Setting screen appears This screen is used to specify the name of the domain or workgroup in w...

Page 160: ...ready been registered for a domain or you want to make the server a part of a workgroup click Next In this case it is not necessary to create the computer account 3 In the Administrator text box enter the name of the manager or administrator account that has permission to add computers to the specified domain 4 Enter a password for the domain manager account 5 Re enter the password to confirm it 6...

Page 161: ...tem will be unavailable for selection LAN Driver Driver for an on board LAN controller Select an option A list of devices will appear Select the device you want to install Drivers are located on the SST CD ROM If you have newer drivers on disk insert the disk into the floppy drive before selecting the device from the option list If you want to use the driver on the SST CD ROM click Next Services a...

Page 162: ...ed if the AF200C is installed AFC Management Console Monitors the RAID configuration Log Service Extracts log information SNMP Agent Used by TCP IP based management applications SCSI MegaRAID Utility MR475 only The SCSI MegaRAID Controller utility this option can be selected only if the MR475 is installed Power Console Monitors the RAID configuration Service Extracts log information SNMP Agent Use...

Page 163: ...Alias If you want to assign an alias to the Agent enter it An Alias may make it easier to specify the node name Setup Option After you specify HarnessEye web options if you selected HarnessEye web Agent on the Services and Application Installation screen or Services and Application options if you did not select HarnessEye web Agent on the Services and Application Installation screen the Setup Opti...

Page 164: ...ve not yet been installed their device drivers will not be installed If this option is not selected the SST starts normally at the Main Menu Confirm partition information during installation procedure A dialog box appears requiring you to confirm the deletion of the existing partition If a disk partition already exists a confirmation message appears asking if you want to delete the partition If th...

Page 165: ...he installation settings are correct click Execute Windows 2000 Manual Installation using SST When Install Windows 2000 Manual Installation is selected from the Operating System Installation Selection menu the RAID system is automatically configured and the diskettes for manual installation are automatically created Windows NT 4 0 Manual Installation using SST When Install Windows NT 4 0 Manual In...

Page 166: ...n the message Please insert the Server Setup Tool CD then press any key message displays The Server Setup Tool Main Menu displays 4 Select the Utilities option Utility Menu screen 5 Select the Create Floppy Disks option and one of the following options Symbios Windows 2000 Driver Symbios Windows NT Driver Intel LAN Windows NT Driver 6 Click Create Create Floppy Disks screen ...

Page 167: ... and click OK Setting up the Active Directory to make the server a domain controller If you installed the TCP IP protocol and want to designate the server as a domain controller in your network you must install Active Directory For more information refer to the Windows 2000 Server Help Post Installation Windows NT 4 0 If you have finished the Windows NT installation 1 Start Windows NT Server 4 0 a...

Page 168: ...Welcome window appears click Next 7 When the Software License Agreement window appears read the contents carefully and click Yes 8 When the Setup Complete window appears check the Yes I want to restart my computer now option and click Finish 9 After Windows NT Server 4 0 restarts log onto the system and the Display Properties window appears 10 Modify the settings as desired NetWare Installation Th...

Page 169: ...e from the boot menu 2 Press to move up the CD ROM drive to a higher order in the boot sequence than Hard Drive Selecting the driver when installing NetWare 5 1 When installation of NetWare 5 1 starts the installer detects the SCSI controller and the network adapter and automatically assigns drivers contained on the NetWare CD ROM However use the driver that comes with this system instead of these...

Page 170: ...ntroller driver as follows 1 Insert the NetWare Driver floppy disk which comes with your RAID controller in the floppy disk drive 2 Press the Insert key twice to select the Add an unlisted driver Ins 3 Press the Enter key to copy the drivers on the floppy disk The drivers are added to the List of drivers currently selected since the Onboard SCSI Controller has two channels the two drivers are sele...

Page 171: ...are detected they are added to the List of network drivers currently selected 6 Select E100B LAN Continue the installation by following the on screen instructions NetWare 5 1 Post Installation Procedure This section reviews the procedure after installing NetWare 5 1 Restoring the original boot sequence Use the BIOS setup utility to move the CD ROM drive lower in the boot sequence Press to move CD ...

Page 172: ...om the SST CD ROM follow the procedure below after installing Windows 2000 Windows NT Server 4 0 1 Start Windows 2000 Windows NT Server 4 0 and log on as the Administrator or a user having equivalent rights 2 Insert the SST CD ROM 3 Open the command prompt 4 Change the current directory to the following CD ROM PUBLIC UTILS TOSHIBA HEYE 5 Enter the following command SETUP For more information on th...

Page 173: ...t Tolerance The AFT function is used by the primary and secondary adapter Usually only the primary adapter operates and the secondary adapter automatically operates when there is trouble with the primary adapter ALB Adaptive Load Balance The ALB function is used by two to four network adapters When four network adapters are mounted they provides a broad transmission band of a maximum 400 Mbps 100 ...

Page 174: ... machine The HTTP protocol is used to communicate between the Management Console and the Management Proxy The SNMP protocol is used to communicate between the Management Proxy and the Agent Individual Functions This section provides an outline of individual HEW functions Fault list display Displays Agent fault information stored on the Management Proxy Inventory collection RAID controller informat...

Page 175: ...udit Events written to the Agent event log are reported to the Management Proxy These events can be filtered as desired Error information reported to the Management Proxy can be filtered and forwarded to the Management Console or to a designated e mail address Front panel indicators Enables you to type a specified character string via the Management Console to change the information displayed on t...

Page 176: ...rks as the primary server and the other as the backup server for management of Agent information When two Management Proxies are used the servers must be set up to prevent alarm reports sent to Management Console from being duplicated The primary Management Proxy should be set up to send e mail and Alert Messages to the Management Console and the backup Management Proxy should be set up not to sen...

Page 177: ...uirements for HEW operation are as follows Module Configuration Notes Minimum configuration In a single Magnia server environment all HEW modules are installed locally on that server In this type of environment error reporting functions will not work if the server fails Medium configuration In an environment in which several servers are installed a Management Proxy is installed on one server and o...

Page 178: ...or Workstation Windows 2000 Professional Server or Advanced Server Windows 98SE Software Internet Explorer Version 5 0 or later Hardware Environment IIS Operating Environment OS Windows NT 4 0 Server Service Pack 4 or later Windows 2000 Server or Advanced Server Software IIS Windows NT Version 4 0 Windows2000 Version 5 0 Supported Magnia 3200 OS Windows NT 4 0 Server Service Pack 4 or later Window...

Page 179: ...rocedures refer to the respective manuals To install SNMP follow the procedures specific to each OS For details refer to the applicable OS manual To enable an Agent to output SNMP traps or display Agent information on the Management Console the SNMP properties must be properly set up prior to the installation of the Agent Before Installing the Management Proxy SNMP Settings 1 Install the SNMP Serv...

Page 180: ...that will be sending Agent SNMP packets to this machine Install IIS To install IIS follow the procedure specific to each OS If the Management Proxy is to be used on a Magnia Server running the Microsoft Windows NT Server Operating System you must install IIS 4 0 using an Option Pack For details refer to the applicable OS manual Before Installing the HEW Agent Software SNMP Settings for the Agent S...

Page 181: ...er to the RAID Controller documentation for specific instructions Before Installing the Manager Console Software Install Internet Explorer 5 0 or above Refer to the Operating System documentation for Internet Explorer upgrade information Installing HarnessEye web To Install HarnessEye web 1 Log on as Administrator or as a user with equivalent rights 2 Open Explorer and double click SETUP EXE in th...

Page 182: ...Destination Location screen 4 Specify the installation destination and click Next The Component Selection dialog box displays Component Selection window Each main module you select will have additional configuration screens that setup will display For convenience these screens are discussed in the order in which they appear based on the modules you select ...

Page 183: ...nd sub components you want to install and click Next HEW Agent Setup Screens If you have decided not to install the HEW Agent or you are running the installer on a Magnia Server that is not supported by the HEW Agent go to the next section HEW Management Console Setup Screen 1 If you selected the HEW Agent Software module on the previous screen the Agent Registration Screen displays Agent Registra...

Page 184: ...ays If you have decided to register the HEW Agent at a later time skip ahead to next section HEW Management Console Setup Screen Management Proxy Name screen 4 Specify the Management Proxy to which the Agent will be registered Up to two Management Proxies can be registered You may use the host name or the IP address of the Management Proxy machine There must be a method available to this Agent mac...

Page 185: ...cify for a node name If a node name is very long or contains many digits it is difficult to distinguish a node name from other node names so an alias is convenient An alias name cannot use the following characters Space 7 Click Next HEW Management Console Setup Screen If you have decided not to install the HEW Management Console go to the next section Completing HEW Installation 1 The Management P...

Page 186: ...Proxy module on the Component screen does not generate additional installation screens 1 When installation completes the following window displays Installation Complete window 2 Specify the restart option and click Finish Removing HarnessEye web In Windows NT 1 Open the Control Panel 2 Double click Add Remove Programs to display the Add Remove Programs Properties dialog box 3 Select HarnessEye web...

Page 187: ... and select LocalHTML Initial Screen When HEW starts the following screen displays The Management Proxies displayed are the ones that were defined when HEW was installed The screen actually displayed may be different based on the machine model and the Agent components installed If you want to add or remove the Management Proxy name displayed on the initial screen use the tool for adding removing M...

Page 188: ...n Proxy Allows selection of a Management Proxy The Agents managed by the selected Management Proxy are listed on the right pane The same Agents are also arranged in the Agent tab tree on the left pane Agent List Displays an Agent list screen Error Log Displays a fault log of the Agents managed by the Management Proxy Agent tab Lists the Agents managed by the Management Proxy Advanced Settings tab ...

Page 189: ...t Software Using HarnessEye web 189 Agent List screen When you click Agent List the management Agents are listed Item Explanation Node Name Displays the Agent node names Alias Name Displays the Agent alias names ...

Page 190: ...ettings and forwarding via Management Proxy s Item Explanation Level Displays the error level Time Displays the date and time of the error occurrence Source Displays the name of the application or driver in which the error event occurred Agent Displays the Agent on which an error occurred Message Displays the error message button Displays the next 15 older logs button Displays the previous 15 newe...

Page 191: ...Address is changed perform the following operation on an agent machine 1 Delete the existing Agent information using Agent Information Add Delete tool 2 Add the Agent information changed using Agent Information Add Delete tool When you select an Agent from the tree on the left pane the following function names are listed below the Agent name Item Explanation Node Name Displays the node name of the...

Page 192: ...tart YES NO Remote Power Control NO NO Front Panel Indicators NO NO Performance YES NO Configure Alerts YES NO Item Explanation Level Displays the error level Time Displays the date and time of the error occurrence Source Displays the name of the application or driver in which the error event occurred Agent Displays the Agent on which the error occurred Message Displays the error message button Di...

Page 193: ...e the following screen displays Item Explanation Components Lists hardware components Value Displays information obtained for each component Refresh Obtains latest information Save Saves information as an HTML document Set Timer Changes the interval at which new information is obtained from the Agent ...

Page 194: ...o not cover product information on all software products installed on agents Item Explanation Components Lists hardware components Value Displays information obtained for each component Refresh Obtains latest information Save Saves information as an HTML document Set Timer Changes the interval at which new information is obtained from the Agent ...

Page 195: ...e status vary depending on the sensor type Sensor Type Displays the type of sensor Sensor Name Displays the name of the specific sensor Detailed Status Provides detailed information on the sensor status Refresh Obtains latest information Set timer Sets the interval at which new information is collected from the Agent Buzzer Stop Stops the Agent Buzzer from sounding Image Severity Normal Informatio...

Page 196: ...0 only If you click IDE RAID Status for an Agent where IDE RAID is in use the following screen displays Item Explanation Status Displays the sensor status The types of possible status vary depending on the sensor type Sensor Type Displays the type of sensor Sensor Name Displays the name of the specific sensor Detailed Status Provides detailed information on the sensor status ...

Page 197: ...s Channel 2 Control Displays the channel 2 control address Channel 3 Base Displays the channel 3 base address Channel 3 Control Displays the channel 3 control address Channel 4 Base Displays the channel 4 base address Channel 4 Control Displays the channel 4 control address Item Explanation Array Displays disk array information Index Displays the array index Array ID Displays the array ID Mode Dis...

Page 198: ...fer Mode Serial Number Displays the serial number Array Name Displays the array name Item Explanation Adapter Displays adapter information Index Displays the adapter number Logical Drives Displays the number of logical drives Firmware Version Displays the firmware version BIOS Version Displays the adapter BIOS version Dram Size in MB Displays the amount of DRAM installed on the adapter Rebuild Rat...

Page 199: ...ays the number of stripes Check Consistency or Initialize Displays the progress of consistency checking or initialization depending on the status of this logical drive For example Check Consistency 4 or Initialize 3 Physical Displays information on the physical drive Channel Displays the adapter channel number that the disk is connected to Index Displays the number of the physical drive Status Dis...

Page 200: ...gs corresponding to the selected tab Service Setting Back Up or Log File Download Click on a tab to select it Item Explanation Header Information Displays header information Event Type An icon indicating the event type Event Time The date and time the event occurred Sensor Type Sensor Name The type and name of the sensor involved Message A detailed message Service Settings tab Activates the Servic...

Page 201: ...vice Setting tab the following screen displays Icon Type Information Warning Error Unknown Item Explanation Service Setting Sets the Service of S E L on Agent Update interval Specifies the monitoring interval in seconds A range from 1 to 3600 can be entered Set Sets the monitoring interval to the specified number ...

Page 202: ...ition to automatic backup you can also make backup files manually 1 Specify the header of the backup file by editing header information in the edit box 2 Click the Set button to perform the manual backup A backup file is then made with the specified header Item Explanation Automatic Sets automatic backup options Do Automatic Backup Specifies whether to enable automatic backups Maximum log size Spe...

Page 203: ...u want to download and then click the Create Log File button The corresponding Agent then converts the selected backup file from binary to text format and sends it to the Management Proxy ITEM ARGUMENT The date which started logging the System Event Log STARTLOGDATE The date which logged latest System Event Log by the Agent ENDLOGDATE Item Explanation Select download file Specifies the log file to...

Page 204: ... above example to display the download dialog box from which you can start downloading When you click S E L with the OS stopped the following screen displays Item Explanation Event Type An icon indicating the event type Event Time The date and time the event occurred Sensor Type Sensor Name The type and name of the sensor involved Message A detailed message Displays the next 10 older logs Displays...

Page 205: ...wo minutes Item Explanation Disable Select this radio button to disable Automatic Server Restart Enable Select this radio button to enable Automatic Server Restart Time out Specify the time out period in this edit box in minutes A number from 2 to 3600 can be specified Set Saves the settings CAUTION When enabled if the server fails to respond or if the server is kept in a heavily loaded state for ...

Page 206: ...ws completion of memory dump saving Remote Power Control screen This is a function for a Magnia Z300 only If you click Remote Power Control while the Agent OS is active and the OS is running the following screen displays On this screen you can set the Agent shutdown mode Item Explanation Shutdown and Power off Turns off the power after shutdown Shutdown and Restart Restarts the server after shutdo...

Page 207: ...edures such as saving disk caches turn the power back on force a reboot also without ordinary shutdown procedures or force a system dump to be taken Item Explanation Power off WITHOUT shutdown Forcibly turns off the power Power on Turns on the power Restart WITHOUT shutdown Forcibly turns off the power and then restart the server Output forced system dump Forcibly execute the system dump function ...

Page 208: ...ror occurs The other screens are Panel View 1 and Panel View 2 On Panel View 1 information specific to the machine currently selected can be displayed or edited Panel View 2 displays alarm information when an alarm is reported to the Management Proxy When you click Front Panel Indicators the following screen displays Item Explanation Panel View 1 You can edit the panel strings that indicate inform...

Page 209: ...ower Displays the characters provided on the lower part of the front panel indicator Initialize Initializes the character strings of the Panel View 2 back to the default provided when this software was shipped Item Explanation Performance Information Displays the thresholds and current utilization of the CPU and memory Watch Item Displays the status of the CPU and memory Alert Level Displays thres...

Page 210: ...en CPU utilization exceeds the threshold Watch Item Memory You can specify the memory condition to be monitored Watch this item Select this check box to direct the Agent Performance Monitoring Service to monitor memory utilization Alert Level Specify the threshold The current memory utilization is shown for your reference Write Event Log Select this check box to write to the event log when memory ...

Page 211: ...Displays the previous 10 information items Change page Changes the data list currently displayed in units of 10 items Specifying the target page number moves to the specified page The number of the page currently displayed is not underlined Detail When you select a condition data number button a detail window for the corresponding condition data appears on the lower part of the screen Edit Display...

Page 212: ...Displays the data filter bytes in hexadecimal Data Filter Offset Displays the data filter offset in decimal Event Merging Interval Displays the Event Merging Interval in seconds Description Keyword If this keyword is contained in the description of the event log the event is found Data Filter Bytes If this Data Filter Bytes is contained in the data of the event log the event is found Data Filter O...

Page 213: ...t ID Specify the event ID When specifying two or more event IDs separate them with a comma Up to 16 event IDs can be specified Use a hyphen to specify a range If no event ID is specified all event IDs are applicable Description Keyword Specify the description keyword The keyword can be specified with up to 64 characters Data Filter Bytes Specify the data filter bytes in hexadecimal Up to 64 charac...

Page 214: ... Settings tab If you click a Detail button the condition number data button for the data you want to display while the Exception Settings tab is active the same screen is displayed as when the Filter Settings tab is active except that the Event Merging Interval field is not displayed If you click the Edit button while the Exception Settings tab is active the same screen is displayed as when the Ed...

Page 215: ...plays the screen that was displayed before you selected the Advanced Setting tab The following functions are available for selection on the Advanced Setting tab Agent Entry Data Base Maintenance Backup Alert Delivery Configuration Alert Message Location Alert Message Contents Email Address Email Contents Item Explanation Display alerts on the front panel indicator Select whether alerts is displaye...

Page 216: ...ent managed by the selected Management Proxy Data Base You can maintain the database installed on the selected Management Proxy Alert Delivery Configuration You can make settings for error log reporting Item Explanation Node Name Displays the node name Alias Name Displays the alias name New Entry Adds Agent information Edit Changes existing Agent information Delete Deletes existing Agent informati...

Page 217: ...ollowing characters space When you select the Edit button on the Agent Entry screen the same screen is displayed as when the New Entry button is selected However edit boxes are filled by the information of the selected Agent Item Explanation Node Name Specify the node name Alias Name Specify the alias name IP Address Specify the IP address Add Adds the IP address Set Sets this Agent information ...

Page 218: ...e You can specify a database maintenance schedule Never Disables maintenance on the database Every day Performs database maintenance every day Once a Week Performs database maintenance every week Click the down arrow on the right side to open a drop down list and select the day of the week for maintenance Once a Month Performs database maintenance every month Click the down arrow on the right side...

Page 219: ...a will be deleted in the next maintenance operation If nothing is specified no threshold is defined Alert Retention Period Specify the validity period of alert data Data older than the valid period will be deleted during maintenance Deleted data will be stored in another database If 0 is specified all data will be deleted in the next maintenance operation If nothing is specified no period is defin...

Page 220: ... screen displays Item Explanation Backup Alert File List Lists the files in which alert data was backed up Each filename is ALYYYYMMDD csv where YYYY is the year MM is the month and DD is the day You can click a filename to download it Delete Deletes the corresponding alert data file Backup Database File List Lists the files in which databases were backed up Each filename is DBYYYYMMDD mdb where Y...

Page 221: ...plays an addition window on the lower half of the screen so that you can specify a computer name or an IP address of the Management Console machine Filter Displays a filter setting window on the lower half of the screen Delete Deletes the corresponding Alert Message destination Filter All Sets the same filter for all destinations Delete All Deletes all destinations Item Explanation Alert Message F...

Page 222: ...ormat Specifies the format using desired character strings in combination with command arguments explained below Set Saves the Alert Message Contents Setting ITEM COMMAND ARGUMENTS Date and Time of Alert Occurrence OT Node Name NN MAC Address MA IP Address IA Alias Name AN Logfile LF Source Name SN User Account UA Event Category EC Event ID EI Event Type ET Alert Message AM Date and Time of Alert ...

Page 223: ...Message Location screen is active In case you use Email function of HEW specify destinations for alert e mail messages and input all items in the Email Contents Even if you specify the destinations when you do not specify all items in the Email Contents a e mail is not sent Item Explanation Registered List You can specify destinations for alert e mail messages Add Displays an addition window on th...

Page 224: ... can design the e mail message headers and text Email Subject Header Specify the e mail Subject line Email Server Specify the SMTP server name Email From Header Specify the e mail From address Message Format Specify the message text using desired character strings in combination with command arguments explained below Set Saves the E Mail Contents settings ...

Page 225: ...ster Service available Enter the following command at the command prompt on the agent machine add delete flag Specifies whether to add or delete agent information To add a To delete d p proxy server Specifies the management proxy server l alias name Specifies an alias This parameter can be omitted Examples Enter a command at the command prompt to add information to a Management Proxy or delete it ...

Page 226: ...ivate this command to start the tool Using the Tool When the tool starts the following screen is displayed Item Explanation New Management Proxy name A Management Proxy name to be added can be specified The Management Proxy name can consist of up to 255 bytes Add Clicking this button adds the Management Proxy name specified in the edit box to the list box Up to 256 Management Proxy names can be ad...

Page 227: ...ts to use the Alert Message function and then log in again HEWRcv exe is stored in C HEW Manager if the HEW Manager function is installed in the C HEW folder Method 2 From the Start menu select Program then HEW and then HEWRcv When the Alert Message function starts the following icon is displayed in the task tray Task Tray with the HEWRcv icon Using the Function If an error occurs on an Agent the ...

Page 228: ... Agent on which a fault occurred Date column Displays the date and time the fault occurred Contents column Displays information about the fault in the format defined by the user Action Starts a web browser and displays the main screen Detail Displays the detailed information window Clear Deletes all records displayed in the list view Close Closes the Alert Message window The Alert Message function...

Page 229: ...Date Displays the date and time the fault occurred Contents Displays information about the fault in the format defined by the user Previous Displays detailed information on the event just above the one currently selected in the list view in the Alert Message window Next Displays detailed information on the event just below the one currently selected in the list view in the Alert Message window Clo...

Page 230: ...e this tool on the machine without the HEW Agent function you need to copy HewConf directory from the Public Utils Toshiba HEYE directory on the Server Setup Tool installation CD to a directory you want to copy Activate this file to start the Local Configuration Tool Using the tool The Local Configuration Tool includes the following screens The available functions changes with the model of the mac...

Page 231: ...ently selected can be displayed or edited Panel View 2 displays alarm information when an alarm is reported to the Management Proxy Setting of transmittingTrap to Insight Manager screen If an error occurs on a Magnia Server it is possible to transmit a SNMP trap to a Compaq Insight Manager Item Explanation Panel View 2 Displays the Alert Message from the Agent Initialize Initializes the characters...

Page 232: ...e machine with an Agent function of HEW installed open SNMP Service Properties and on the Trap tab screen specify the IP address of the machine installed as a Trap destination Refer to the Insight Manager manual for more information Exiting the Tool To close the Local Configuration Tool window click the Exit button Item Explanation Trap is transmitted to InsightManager If it is checked it confirme...

Page 233: ...up window 7 Click Configure 8 In the Configure Port Usage window select the Dial out only check box of Port Usage and then click OK 9 In the Remote Access Setup dialog box click Network 10 In the Network Configuration window select the TCP IP check box of Dial Out Protocols and then click OK 11 In the Remote Access Setup dialog box click Continue 12 In the Network dialog box verify that Point To P...

Page 234: ...In the New Phonebook Entry Wizard window click Finish Dial Up Networking window 17 Click Close 18 Finally install the service pack before this configuration procedure or the service pack of a version newer than the service pack installed before this configuration procedure Connection from the Guest To connect from the guest 1 Open My Computer and then double click Dial Up Networking to start Dial ...

Page 235: ...itor to start the Dial Up Networking Monitor 2 Double click Summary to verify that vpn is enabled Verifying Connection on the Host Side To verify the host side connection 1 Open the Control Panel and then double click Dial Up Networking Monitor to start the Dial Up Networking Monitor 2 Double click Summary to verify that the user name Procedure for Connection from the Guest is enabled ...

Page 236: ...ff the server and peripherals Otherwise keep the server online during maintenance 2 If you have an EPS R model server make sure that the actual number of EPS R units is correct For more information see Power supply units on page 96 3 Make certain that the server and monitor power cords are properly connected to grounded AC outlets 4 Check that the keyboard and the monitor are properly connected to...

Page 237: ... indicators on each hard disk drive and or SCSI device light properly If they do not see The HDD status indicator lights are not on on page 240 11 If RAID controllers are installed in the server perform RAID configuration damage checks using the POST When the server starts the monitor displays the prompt appropriate for the operating system If the prompt does not appear on screen see Startup probl...

Page 238: ...Are the device drivers installed properly Are the environmental conditions appropriate for the server ambient temperature relative humidity Is the operating system loaded properly and in normal operation For rack mounted models Is the rack s KVM switchbox set to select the server Application software problems If you have any problems with application software check the following Is the server hard...

Page 239: ...tor is faulty The screen is blank Are the AC switch and power button on Is the keyboard connected properly Is the keyboard functioning properly If the keyboard is locked restart the system Are the monitor s signal and power cables connected properly Is the monitor on Are the monitor s brightness and contrast levels set properly Are the monitor s switches set properly Is the system in secure mode W...

Page 240: ...nit command during the SCSI ROM boot Change any SCSI BIOS defaults to start all hard disk drives during its ROM load This modification is required for all Adaptec RAID controllers For more information on configuring the SCSI BIOS refer to the RAID controller s user guide The FDD indicator does not light Probable causes are that the floppy disk drive signal cable is not properly connected or that t...

Page 241: ... the RAID All data may be lost if the RAID is rebuilt Refer to the RAID controller operating manual for more information Cannot install the OS A probable cause is that the hard disk drive is not being recognized by the OS Execute the following procedure to isolate the problem If this does not remedy the problem proceed to Remedy when Windows NT 2000 is Unusable on page 243 1 Are the SCSI and RAID ...

Page 242: ...es properly set on expansion cards and peripheral devices 4 Are expansion cards and the Hard Disk Drive HDD properly connected 5 Is the Hard Disk Drive HDD formatted and properly set up 6 Is the correct version of each device driver installed 7 Is the server selected if a switch box is used on a rack server Windows NT 2000 is locked or cannot be used Reboot the server If Windows NT 2000 can be use...

Page 243: ... the problem cannot be specified shut down the system turn the server off and contact Toshiba Technical Support 5 On a system equipped with a redundant Hard Disk Drive HDD if you can confirm that one of the devices is malfunctioning contact Toshiba Technical Support with the system running Remedy when Windows NT 2000 is Unusable If you cannot solve a problem on a system where the OS does not boot ...

Page 244: ...lf please confirm and record the following information prior to contacting Toshiba Technical Support Product name and model number of the server located on the rear of the server Serial number of the server List of hardware and software components installed in the server Brief statement of the problem How frequently the problem occurs Environment in which the problem occurred Method of simulating ...

Page 245: ...A 3200 As Listed See Configuration Page PROCESSOR Processor Types Processor speeds Available processor speeds Integrated Coprocessor Processor Cache L1 Capacity Local Bus Speed LEVEL 2 L2 CACHE Capacity Cacheable Main Memory Area Intel Pentium III 1 13GHz 1 26GHz 1 4GHz Yes 32 KB 133 MHz 512 KB 2 GB SYSTEM BOARD Form Factor Chipset Down Components I O Controller Graphics Controller SCSI Controller...

Page 246: ...thods including network broadcast paging email and fax IPMI support SERVER MANAGEMENT SUPPORTED FUNCTIONS EXTERNAL INTERFACES 9 Pin Serial 25 Pin Parallel 15 Pin RGB VGA video PS 2 Mouse Port PS 2 104 Keyboard RJ 45 AC IN Standard 1 prong USB Two One One One One One Yes Two VIDEO Video Memory SDRAM Data Bus width Speed Graphic Controller Local Bus support Controller Chip Plug Play compliant BitBLT...

Page 247: ...le Hot Spare Lockable Load sharing Redundant Power Supply Standard Maximum BTU h Power Consumption W EPS R model 350 W Input Voltage Frequency Hot pluggable Hot Spare Lockable Load sharing Redundant Power Supply Standard Maximum BTU h Power Consumption W 100 127V 50 60 Hz 200 240V 50 60 Hz Yes Yes Yes 1 2 1365 400 100 127V 50 60 Hz 200 240V 50 60 Hz Yes Yes Yes 1 2 1365 400 SUPPORTED SAFETY STANDA...

Page 248: ...1000 4 2 EN61000 4 3 ENV50204 EN61000 4 4 EN61000 4 5 EN61000 4 6 EN61000 4 11 1992 1993 1993 1995 1997 1992 Residential commercial light industry 1994 Class A non domestic environment 1995 230V AC 50Hz 1995 230V AC 50Hz 1997 Residential commercial light industry 1995 CD 8kV AD 15kV 1998 10V m 80 1000MHz 1kHz 80 AM 1995 10V m 895 905MHz 200Hz 50 PM 1995 AC line 2kV Signal line 1kV f 5kHz Polarity ...

Page 249: ...nterface All Models Buffer Hot swappable Certifications 720 KB 1 44 MB 3 5 1 CA05904 B14600TS F W 0107 3 5 1 Ultra160 8 MB Yes SMART SCA2 CA05904 B24600TS F W 0107 3 5 1 Ultra160 8 MB Yes SMART SCA2 HDD Options 73 GB Part Number Form Factor Height Interface All Models Buffer Hot swappable Access Time Certifications CA05904 B44600TS F W 0107 3 5 1 Ultra Ultra2 Ultra160 8 MG Yes 193 308MB sec SMART ...

Page 250: ...tra160 SCSI PCI RAID Yes No 132 MB s 16 MB FAST PAGE SIMM 1 Q Logic 12160A Ultra160 LVC SE Dual SCSI Controller Fast wide SCSI2 Ultra wide SCSI Ultra2 wide SCSI Ultra160 SCSI MAX 160MB s Toshiba AF200C Dual channel AMI MegaRAID LVDS 64 Bit Ultra160 SCSI PCI RAID Yes No 132 MB s 128 MB SDRAM SO DIMM 1 LSI Logic Symbios 53C1010 66 Fast wide SCSI2 Ultra wide SCSI Ultra2 wide SCSI Ultra160 SCSI MAX 16...

Page 251: ...cal Drives per MegaRAID Controller Yes SAF TE Yes Automatic Only in case of configured Hot Spare Drive Yes CD ROM Type CD ROM speed Interface Buffer Random Access Time Internal 48X ATAPI 128kBytes 90ms 48x KEYBOARD 104 key keyboard Windows 95 support 3 5mm Travel 12 dedicated function keys Numeric keypad Keyboard tilt Scroll Lock CapsLock NumLock Indicators Pedestal Model Only Yes Yes Yes Yes Yes ...

Page 252: ...3 Onboard serial port B COM2 4 Onboard serial port A COM1 5 Onboard network adapter USB 6 Onboard floppy disk controller 7 Parallel port LPT1 8 Real time clock RTC 9 ACPI 10 Onboard SCSI A and B SM card 11 NIC SM card 12 Onboard PS 2 mouse port 13 Arithmetic coprocessor 14 IDE controller 15 VGA SM card ...

Page 253: ...re unique device numbers when there are devices of the same device name The available PCI slots and the device numbers of onboard PCI devices are listed in the table below Slot Bus number Device number Onboard SCSI AIC 7880 00 01 C1 00 02 C2 00 03 Onboard NIC 00 04 Video Controller 00 0C Onboard SCSI AIC 7899 01 06 B1 01 08 B2 01 09 B3 01 0A B4 01 0B A1 07 0D A2 07 0E ...

Page 254: ...n I O 1 CRV Red video signal O 2 CGV Green video signal O 3 CBV Blue video signal O 4 Unused Not used 5 GND Signal ground 6 GND Signal ground 7 GND Signal ground 8 GND Signal ground 9 Unused Not used 10 GND Signal ground 11 Unused Not used 12 Unused Not used 13 _CHSYNC Horizontal Sync Signal TTL O 14 _CVSYNC Vertical Sync Signal TTL O 15 Unused Not used 5 1 6 11 15 10 ...

Page 255: ...olors 256 64K 16M 256 64K 16M 256 64K 16M Scanning Non interlaced Non interlaced Non interlaced Horizontal sync kHz 31 5 37 5 46 9 53 7 60 0 68 3 Vertical sync Hz 60 75 75 85 75 85 Pin number Signal name Description I O 1 CD Receive Carrier Detect I 2 RXD Receive Data I 3 TXD Transmit Data O 4 DTR Data Terminal Ready 5 GND Signal Ground 6 DSR Data Set Ready I 7 RTS Request To Send O 8 CTS Clear To...

Page 256: ...al indicating whether the printer is ready to receive data I 12 PE DC level signal denoting that the lack of printer paper has been detected I 13 SELECT DC level signal denoting the select directory status of the printer I 14 _AUTFD Input output signal O 15 _ERROR DC level signal indicating a printer error I 16 _PRINT Output signal for initializing the printer controller O 17 _SLIN Not used I O 18...

Page 257: ...eaning I O 1 VCC Cable power 2 DATA Data I O 3 DATA Data I O 4 GND Cable ground Pin number Signal name Meaning I O 1 TX Transmit Data O 2 _TX Transmit Data O 3 RX Receive Data I 4 Unused Not used 5 Unused Not used 6 _RX Receive Data I 7 Unused Not used 8 Unused Not used 1 2 3 8 5 4 6 7 ...

Page 258: ...nector key Connector key 13 Connector key Connector key 14 Reserved Reserved 15 GND RST_L O 16 PCICLK O 3 3V 17 GND GNT_L O 18 REQ_L I O GND 19 3 3V Reserved 20 AD 31 I O AD 30 I O 21 AD 29 I O 3 3V 22 GND AD 28 I O 23 AD 27 I O AD 26 I O 24 AD 25 I O GND 25 3 3V AD 24 I O 26 C BE 3 _L I O IDSEL O 27 AD 23 I O 3 3V 28 GND AD 22 I O 29 AD 21 I O AD 20 I O 30 AD 19 I O GND 31 3 3V AD 18 I O 32 AD17 ...

Page 259: ... 50 GND GND 51 GND GND 52 AD08 I O C BE 0 _L I O 53 AD 07 I O 3 3V 54 3 3V AD 06 I O 55 AD 05 I O AD 04 I O 56 AD 03 I O GND 57 GND AD 02 I O 58 AD 01 I O AD 00 I O 59 3 3V 3 3V 60 ACK64_L I O REQ64_L I O 61 5V 5V 62 5V 5V 63 Reserved GND 64 GND C BE7_L I O 65 C BE6_L I O C BE5_L I O 66 C BE4_L I O 3 3V 67 BND PAR64_L I O 68 AD63 I O AD62 I O 69 AD61 I O GND 70 3 3V AD60 I O 71 AD59 I O AD58 I O 7...

Page 260: ... O 80 AD47 I O AD46 I O 81 AD45 I O GND 82 GND AD44 I O 83 AD43 I O AD42 I O 84 AD41 I O 3 3V 85 GND AD40 I O 86 AD39 I O AD38 I O 87 AD37 I O GND 88 3 3V AD36 I O 89 AD35 I O AD34 I O 90 AD33 I O GND 91 GND AD32 I O 92 Reserved Reserved 93 Reserved GND 94 GND Reserved Pin number 3 3V system environment Side B I O Side A I O ...

Page 261: ...PRSNT2 O Reserved 12 GND GND 13 GND GND 14 Reserved Reserved 15 GND RST I 16 CLK I 5V I O 17 GND GNT I O 18 REQ I O GND 19 5V Reserved 20 AD 31 I O AD 30 I O 21 AD 29 I O 3 3V 22 GND AD 28 I O 23 AD 27 I O AD 26 I O 24 AD 25 I O GND 25 3 3V AD 24 I O 26 C BE 3 I O IDSEL I 27 AD 23 I O 3 3V 28 GND AD 22 I O 29 AD 21 I O AD 20 I O 30 AD 19 I O GND 31 3 3V AD 18 I O 32 AD17 I O AD 16 I O 33 C BE 2 I ...

Page 262: ... O 3 3V 46 GND AD 13 I O 47 AD 12 I O AD 11 I O 48 AD 10 I O GND 49 GND AD 09 I O 50 Connector Key 51 Connector Key 52 AD08 I O C BE 0 I O 53 AD 07 I O 3 3V 54 3 3V AD 06 I O 55 AD 05 I O AD 04 I O 56 AD 03 I O GND 57 GND AD 02 I O 58 AD 01 I O AD 00 I O 59 5V I O 5V I O 60 ACK64 I O REQ64 I O 61 5V 5V 62 5V 5V Pin number 5V system environment Side B I O Side A I O ...

Page 263: ... Protect Hardware setup information To return hardware setup information to the default settings perform the following steps 1 Set jumper SW1 2 on the motherboard to Clear then start the server SW1 2 ON CMOS Clear OFF Protect After the information is cleared the following message appears 2 Shut down the server turn power off then return jumper SW1 2 to Protect 8150 NVRAM Cleared by Jumper ...

Page 264: ...The password is cleared if the server is started with this switch in the ON position 2 CMOS clear Data in the flash memory is cleared if the server is started with this switch in the ON position 3 Not used Do not change the setting 4 Not used Do not change the setting ...

Page 265: ...e 02H Threshold 01H PCI AUX 3 3V Sensor 04H Temperature 01H Threshold 01H System Ambient Temperature sensor 05H Temperature 01H Threshold 01H CPU 2 Temperature Sensor 06H Fan 04H Digital Discrete 0AH Sys Base Fan 1 sensor 07H Fan 04H Digital Discrete 0AH Power Supply Fan sensor 08H Voltage 02H Threshold 01H Battery Voltage Sensor 09H Voltage 02H Threshold 01H SYS AUX 3 3V Sensor 0AH Temperature 01...

Page 266: ...reshold 01H Power Supply 12V Sensor 16H Physical Security Chassis Intrude 05H Digital Discrete 03H Chassis Intrude Sensor 17H Temperature 01H Digital Discrete 03H CPU 2 temperature connected fault sensor 18H Voltage 02H Discrete 03H 12V 2 7V connected Fault Sensor 19H Critical Interrupt 13H Sensor Specific 6FH Primary PCI BUS SERR and PCI Parity error Sensor 1AH Critical Interrupt 13H Sensor Speci...

Page 267: ... Status FAN sensor 1 Test after BMC start 2 Check every 24 hours 22H FAN 04H Discrete 0AH Redundant Fan 1 23H FAN 04H Discrete 0AH Redundant Fan 2 24H FAN 04H Discrete 0AH Redundant Fan 3 25H Power Supply 08H Sensor Specific 6FH PS alarm sensor 1 26H Power Supply 08H Sensor Specific 6FH PS alarm sensor 1 27H Redundancy PS 08H Discrete Sensor 0BH Monitor the PS redundancy status 28H WatchDog 2 11H ...

Page 268: ...mber of the server are labeled on its rear panel The model number and serial number of the motherboard are inscribed near the expansion slot cover at the left edge of the board Use the system component log to record the model numbers and serial numbers of the system components the dates of their removal or replacement the names of their manufacturers and so on Maintain a record of all added compon...

Page 269: ...module is installed in the right CPU slot CPU1 The secondary CPU module is installed in the left CPU slot CPU2 On rack models the primary CPU module is installed in the lower CPU slot CPU1 The secondary CPU module is installed in the upper CPU slot CPU2 Memory Hard disk drives Slot Operating frequency L2 cache size Date installed CPU1 CPU2 Slot Capacity Model number Date installed Slot1 Slot2 Slot...

Page 270: ... Maker Model No Type No SCSI ID Date installed Internal Added Slot Maker Model No Type No IRQ Memory Date installed PCI 1 PCI 2 PCI 3 PCI 4 PCI 5 Slot Maker Model No Type No Settings etc Date installed Serial port 1 COM1 Serial port 2 COM2 Parallel port Printer port ...

Page 271: ... for Information Interchange ATAPI Advanced Technology Attachment Packet Interface AVI Audio Video Interleaved BIOS Basic Input Output System BMC Baseboard Management Controller bps Bits per Second CD ROM Compact Disc Read Only Memory CFG Configuration CHS Cylinder Head Sector CMOS Complementary Metal Oxide Semiconductor COM1 Communications Port 1 serial port TECHNICAL NOTE Some features defined i...

Page 272: ... Subsystem DIMM Dual Inline Memory Module DIP Dual In line Package DMA Direct Memory Access DOS Disk Operating System DPI Dots per Inch DPMS Display Power Management Support DRAM Dynamic Random Access Memory DSP Digital Signal Processor DSR Data Set Ready DTR Data Terminal Ready DVD Digital Versatile Disc ECC Error Correcting Code ECP Enhanced Capabilities Port EEPROM Electrically Erasable Program...

Page 273: ...figuration Data ESD Electrostatic Discharge FAT File Allocation Table FCC Federal Communications Commission FDC Floppy Disk Controller FIR Fast Infrared FPS Frames per Second FTP File Transfer Protocol GB Gigabyte GND Ground GUI Graphical User Interface HDD Hard Disk Drive HTML HyperText Markup Language Hz Hertz IEEE Institute of Electrical and Electronic Engineers I2O Intelligent Input Output I O...

Page 274: ...ical Block Addressing LCD Liquid Crystal Display LDSM LAN Desk Server Manager LED Light Emitting Diode LFB Linear Frame Buffer LPT1 Line Printer Port 1 parallel port LSI Large Scale Integration MB Megabyte Mbps Megabits per second MIDI Musical Instrument Digital Interface MIPS Millions of Instructions Per Second MMX Multimedia Extensions MO Magneto Optical MPEG Movie Pictures Expert Group MPU Micr...

Page 275: ...tput POST Power On Self Test PnP Plug and Play P P Peak to Peak RAID Redundant Array of Independent Disks RAM Random Access Memory RFI Radio Frequency Interference RGB Red Green Blue ROM Read Only Memory RTC Real Time Clock RTS Request To Send RXD Received Data SCSI Small Computer Systems Interface SDRAM Synchronous Dynamic Random Access Memory SEL System Event Log SIMM Single Inline Memory Module...

Page 276: ...s V Volts VRM Voltage Regulator Module VGA Video Graphics Adapter VRAM Video Random Access Memory WAN Wide Area Network WOL Wake on LAN WWW World Wide Web A adapter A device that provides a compatible connection between two units For example the computer s built in display adapter takes information from the computer and translates it into images on the screen An adapter can take a number of forms ...

Page 277: ...g current AC Electric current that reverses its direction at regular intervals This type of power is usually supplied to residential and commercial wall outlets American National Standards Institute ANSI character set The set of characters available in Microsoft Windows or other operating systems The character set includes letters numbers symbols and foreign language characters American Standard C...

Page 278: ...dio mixing Creating a custom audio track from several different sources using a sound mixing device audio stream Frames of compressed audio authoring The process of writing editing and assembling a multimedia program on a personal computer using a multimedia authoring program authoring program A software development environment used to create multimedia applications that reduce complex instruction...

Page 279: ...the presence of devices and loading the operating system Some system components have their own BIOS batch file A file ending with a BAT extension containing MS DOS commands that you can perform together rather than typing them one at a time Batch files are useful if you have a series of MS DOS commands that you need to type fairly often For example you could use a batch file for the commands neede...

Page 280: ...d of dots or pixels It is usually created by a drawing package a screen capture utility or a scanner bits per second BPS A way of measuring the speed at which information is passed between two devices This is the basic measure used in modem communications This is similar but not identical to the baud rate See also baud board Short for printed circuit board A thin card containing chips and other el...

Page 281: ...e fastest printer can handle it A print buffer stores printer information enabling the computer to continue with other tasks As the printer prints a page it looks in the buffer to see what to do next bus An electrical circuit that connects the microprocessor with other parts of the computer such as the video adapter disk drives and ports It is the highway along which data flows from one device to ...

Page 282: ...ata The system can read data from these discs but cannot write data to the discs central processing unit CPU The chips where all the computing takes place The CPU is often referred to as the brain of the computer It takes information from outside sources such as memory or keyboard input processes it and sends the results to another device that uses the information channel 1 A path for passing info...

Page 283: ...The workstations handle user interaction front end processing while the server handles centralized functions such as database management and print spooling cold boot See boot COM1 and COM2 Names that the operating system gives the computer s serial ports to distinguish between them commands Instructions that tell a computer and its devices what to do You can enter commands individually using the k...

Page 284: ...tains the operating specifications and attributes of a device or program or contains information about a file or user For an expansion board it provides such information as switch settings interrupts DMA I O ports and system memory controller An electronic device that automatically operates a unit or regulates a process For example the computer s built in disk drive controller takes information fr...

Page 285: ...ng For example a preset value in a dialog box delete To remove information Examples are removing a line of text from within a program or removing files from a disk or other storage device Synonymous with erase deselect To remove highlighting from text such as an item in a list or menu or to remove handles from graphical objects device A component attached to the computer Internal devices are mount...

Page 286: ...in communications and data control applications Sound boards use DSPs to handle various sound formats and filters Modems use DSPs to handle modulation protocols DIMM Dual Inline Memory Module A unit of RAM used for memory expansion DIP switch A set of tiny toggle switches built into a dual in line package which is mounted directly on a circuit board The switches may be rocker style or sliders In b...

Page 287: ... and writes information and programs on a diskette or hard disk It rotates the disk at high speed past one or more read write heads diskette A thin flexible diskette in a protective jacket that stores magnetically encoded information Diskettes can be removed from the computer and come in two sizes 5 25 inch and 3 5 inch The server uses 3 5 inch diskettes disk mirroring A technique in which the con...

Page 288: ... font data from the computer to a printer See also upload dpi Dots per inch The number of ink dots printed per linear inch For example a printer specification of 300 x 300 dpi means that the printer can make 300 dots per inch both vertically and horizontally drag To hold down the mouse button while moving the cursor Refers to the left mouse button unless otherwise stated driver See device driver d...

Page 289: ...rrently in progress 2 A code ASCII code 27 generated by the ESC key telling the computer that what follows are commands not data Used with peripheral devices such as printers and modems Ethernet A local area network LAN standard for hardware communications and cabling It links network nodes in a bus topology using coaxial cable or in a star topology using fiber optic cable or twisted pair cable No...

Page 290: ...can be up to 255 characters See also file name extension file name extension The characters at the end of a file name starting with a period They indicate the type of file In Windows and DOS extensions consist of three characters apart from the period Examples are EXE for program files HLP for help files BMP for bitmap files INI for initialization files firewall A security system that prevents com...

Page 291: ...isc contains 54 000 frames each with a unique address full duplex A type of data transmission in which data flows between two devices in both directions simultaneously See also half duplex full motion video 1 Video sequences or systems that provide the number of images per second to result in the illusion of smooth motion 2 The rate of standard video signals in the U S 30 frames per second and in ...

Page 292: ... platters that store information magnetically Hard disks hold much more information than diskettes and are used for the long term storage of programs and data The primary or only hard disk in a personal computer is usually fixed but some computers have secondary hard disks that are removable In a server all hard disks may be removable By default the primary hard disk is referred to as drive C hard...

Page 293: ... bit and 8 bit slots A 16 bit expansion board can use two adjacent 8 bit slots See also EISA infrared port A port that allows data to be transferred by infrared signals instead of a cable It works on the same principle as a remote control for a television set input Information received by a computer from a storage device such as a disk or an input device such as the keyboard input output I O Input...

Page 294: ...ese elements make up the user interface 2 A physical connection between one system or device and another so that information can be exchanged interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Internet The collection of computers located throughout the world that are connect...

Page 295: ...f the LCD creates the images you see on the screen load To move information from a storage device such as a CD ROM into memory making it available to the computer for processing local bus A type of bus that connects devices directly to the microprocessor Because there are no wires between the CPU and the device information is passed at a much greater speed than through the system bus See also bus ...

Page 296: ... you can choose microphone An input device that converts sound into electronic signals that can be recorded or amplified microprocessor A single integrated circuit chip that executes instructions and monitors and controls functions One such chip forms the Central Processing Unit CPU of a computer MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers a...

Page 297: ...ISO that is attempting to define standards for digital compression decompression of motion video audio for use in computer systems Its first priority is to develop methods for encoding video within the 1 5 Mbit second CD ROM data rate As an evolving standard MPEG 2 extends MPEG compression and decompression capabilities multimedia A combination of two or more elements such as sound animation and v...

Page 298: ...isk A disk for storing programs and files that cannot be used to start the computer See system disk non volatile memory Memory that retains data in the absence of an external power source O off line Not currently connected to or under the control of the computer Used to refer to equipment such as disk drives and printers on line A functional state in which a device is ready to receive or transmit ...

Page 299: ... the screen parallel Two or more processes or events that can happen at the same time without interfering with each other parallel interface A type of information exchange that simultaneously transmits all the bits representing a character It uses a separate line for each data bit in a byte In contrast a serial interface transmits characters along a single data line one bit at a time making it muc...

Page 300: ...urers use to produce devices that can be configured automatically provided you use Windows 95 or Windows 98 pointing device Any device such as a mouse or trackball that enables you to move the cursor on the screen port A socket on the computer where you plug in a cable for connection to a network or a peripheral device It provides the electrical connection through which the computer sends and rece...

Page 301: ...s such as the object s name size position on screen and color You can change an object s properties using the Properties dialog box See Windows Help for more information on changing properties protocol A set of rules and conventions that makes it possible to transfer information between computers If you re transmitting a file both modems must use the same protocol just as two people talking on the...

Page 302: ...AM is lost when its power supply is turned off read only memory ROM A type of memory which the computer can access but cannot change It contains information that controls the computer s basic operation ROM is non volatile memory which means that the information stored in ROM is permanent it is not lost when you turn off the computer real time An operating mode in which data is received processed a...

Page 303: ... computer without turning it off also called warm boot or soft reset To restart the computer while it is on press Ctrl Alt Del or press the reset button In Windows 95 98 and Windows NT you can also use the Restart option on the Shut Down menu See also boot resources 1 Any part of a computer system or network that can be allocated to a program Examples are printers and disk drives 2 Data channels a...

Page 304: ...for external and internal device expansion such as hard drives tape drives and CD ROM drives SCSI ID A unique identifier assigned to each SCSI device connected to a SCSI bus The ID number defines the device address and determines the device priority on the bus ID 7 SCSI controller is the highest priority ID 0 is the lowest select To highlight text or display handles around graphics serial The hand...

Page 305: ...rd interface providing an expansion bus for connecting devices such as disk drives to a computer You can connect up to seven SCSI devices to a single SCSI port software The computer programs or instructions that tell the hardware what tasks to perform The general classes of software are operating systems applications and utilities Stand by A feature in Windows 98 that like Windows 95 s Suspend com...

Page 306: ...ee disk striping swap area An area of hard disk that acts as an extension of RAM Programs or parts of programs that are in active use but currently in a waiting state can be shifted to this area swapped out so that others can run in RAM It is a form of virtual memory Also called a swap file T terminate and stay resident TSR A type of program also called memory resident that stays in memory even wh...

Page 307: ...t utilities manage fonts compress files and check for viruses V volatile memory Random Access Memory RAM that is capable of storing information only as long as the computer is turned on W Wake on LAN WOL The Wake on LAN function turns on the server when the client PC sends the necessary code warm boot Restarting the computer without turning it off See also boot restart WAV file Digital audio uses ...

Page 308: ... location of each page write protection A safeguard that physically prevents you from deleting the information on a diskette or other storage media 3 5 inch diskettes have a small square hole with a plastic tab To protect information on the diskette slide this tab to uncover the hole Z zoom A feature in many applications that makes an object on the screen smaller or larger ...

Page 309: ...309 ...

Page 310: ...keyboard commands 100 options 100 Buzzer Control 231 C cleaning the server 18 Configure Alerts 211 Exception Settings 214 Filter Settings 212 Others 215 D Data Base 218 Backup 219 Maintenance 218 E ergonomics 18 19 Error Log 190 192 expansion slots PCI type card 258 261 F fans cooling fans 42 location 34 floppy disk drive 30 Front Panel Indicators 208 G guidelines seating and posture 19 H Hardware...

Page 311: ...r supply 37 securing 37 powering on the server 44 printer interface 256 R RAID controller setup options 48 Remote Power Control 206 Reset button 26 S safety instructions 15 SCSI RAID Status 198 SCSI Utility add or replace a SCSI device 108 keyboard commands 109 main menu 108 SCSI Utility onboard 108 seating and posture guidelines 19 security 25 Sensor Status 195 196 server cleaning 18 installing s...

Page 312: ...rd logs 268 unit logs 268 T Toshiba Server Setup Tool SST 49 troubleshooting application software 238 no restart after abnormal shutdown 244 startup sequence 237 troubleshooting procedure 236 turning on the server 44 U unit logs 268 W Wake on LAN feature 44 ...

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