Symantec NetBackup 5220, Hardware Troubleshooting Manual

Page: 98 / 169

98 Chapter 6
NetBackup 5220 hardware removal and replacement
Installing or replacing the RAID card and accessories
If the NetBackup 5220 is intended for use with a Symantec Storage Shelf, additional
hardware is required. Extra parts include a RAID controller card, Battery Backup
Unit (BBU) for the RAID card and six 4Gb DIMM cards to support the RAID card
and additional storage.
If the NetBackup 5220 and Symantec Storage Shelf are ordered at the same time, the
RAID card and its accessories are installed into the NetBackup 5220 prior to
shipment. In this case, field and service personnel should verify that the RAID card
has been installed into the NetBackup 5220 Riser Card Assembly upon receipt of
shipment.
If a Symantec Storage Shelf is ordered later than the NetBackup 5220, a RAID
Controller Card and accessories will need to be ordered and installed separately.
If the RAID card and its accessories are required but not installed, obtain the
necessary items from the customer and install them into the NetBackup 5220 chassis
per the following procedure.
1. Shutdown the NetBackup 5220 and any peripherals.
Be sure that all devices are correctly shut down and all programs on any devices
are not running. If you disconnect devices while programs are running, data
loss may occur.
2. Disconnect the main AC power cord and peripheral cables/cords
from the rear of the NetBackup 5220.
3. Wear ESD preventive wrist straps.
4. Carefully remove the NetBackup 5220 from the rack cabinet.
5. Place it on a grounded, ESD protective surface.
Removing the chassis cover
6. Remove the screw on the top, right-hand side of the chassis.
7. Use the thumb grip on the top, left-hand side of the chassis to slide
the cover towards the rear of the device.