Chapter 8 — AutoSupport
128
User Guide
90990030
Configure Mail Recipients
You can configure AutoSupport to send email messages with system
messages, traces, and diagnostic results to selected recipients. Recipients
can be configured to receive messages automatically as they are generated.
At a minimum, configure Spectra Logic Technical Support as a mail
recipient so that you can send logs to them during troubleshooting.
1.
If necessary, log into the BlueScale web interface (see
Access the
BlueScale Web Interface on page 56
).
2.
From the Overview page, select
Maintenance > AutoSupport
to display
the AutoSupport page.
3.
Select the arrow next to
Mail Recipients
to open the Mail Recipients
panel. Any already-configured mail recipients are listed at the top of
the panel.
The email address for Spectra Logic Technical Support
(
) is pre-configured. You must edit the
the information for this recipient to specify a name to identify the
nTier500 and the SMTP Server information for your site.
Note:
The [email protected] mail recipient is only used to
open support tickets through AutoSupport and receive log sets.
It cannot receive auto-generated messages.
Figure 75
The default [email protected] mail
recipients on the AutoSupport page.
Summary of Contents for nTier500
Page 1: ...SpectraLogic com Spectra nTier500 Backup and Archive Appliance User Guide ...
Page 6: ...Contacting Spectra Logic 6 User Guide 90990030 Notes ...
Page 12: ...Contents 12 User Guide 90990030 Notes ...
Page 52: ...Chapter 2 Installing the nTier500 52 User Guide 90990030 Notes ...
Page 64: ...Chapter 3 Using the BlueScale Web Interface 64 User Guide 90990030 Notes ...
Page 82: ...Chapter 4 Configuring the nTier500 82 User Guide 90990030 Notes ...
Page 112: ...Chapter 6 Configuring Logical Volumes 112 User Guide 90990030 Notes ...
Page 160: ...Appendix A Service and Support 160 User Guide 90990030 Notes ...
Page 166: ...Appendix B Specifications 166 User Guide 90990030 Notes ...
Page 176: ...Appendix D Tuning Gigabit Ethernet Network Performance 176 User Guide 90990030 Notes ...
