Chapter 13
Troubleshooting
13-15
T
roubleshooting
•
Does the other party’s fax unit support ITU-T subaddress/password
transactions?
Contact the other party and check.
•
Is the memory of the other fax unit full?
Contact the other party and find out.
Faxing Problems—Receiving
Cannot receive documents automatically?
•
Is
MANUAL RX
showing on the LCD display?
If so, open all three one-touch dialling panels and press
Receive
Mode
until
AUTO RX
appears on the LCD display. (
1
p. 5-4)
•
Is the receive mode set to
AUTO RX
?
Check the
AUTO RX
settings. (
1
p. 5-5)
Cannot receive manually?
•
Is your unit in copy mode?
Press the
FAX
button to light the
FAX
lamp.
•
Have you left a document on the platen glass?
If so, lift the platen glass cover, remove the document and try
receiving again.
•
Did you press
Start
before you replaced the handset?
Replacing the handset before pressing
Start
disconnects the call. Try
receiving again. (
1
p. 5-7)
Are part of the documents you receive cut off?
•
Are the document guides in your stack bypass set to the size of the
paper?
Set the guides in the stack bypass to the size of the paper.
(
1
Chapter 4 of the Copier User’s Guide)
•
Have you specified the correct stack bypass paper size?
Specify the correct stack bypass paper size. (
1
Chapter 4 of the
Copier User’s Guide)
Summary of Contents for Copia 9916
Page 1: ......
Page 29: ...Chapter 1 Introduction 1 15 Introduction...
Page 69: ...2 40 Getting Started Chapter 2...
Page 201: ...4 70 Sending Documents Chapter 4...
Page 299: ...7 20 Relay Broadcasting Chapter 7...
Page 408: ...12 16 Reports and Lists Chapter 12...
Page 430: ...13 22 Troubleshooting Chapter 13...
Page 490: ...14 60 Summary of Important Settings Chapter 14...
Page 496: ...A 6 Specifications Appendix A...