Olivetti Copia 9916, User Manual

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13-14
Troubleshooting Chapter 13
Cannot perform polling?
• Is the polling box set?
For polling to send, the polling box must first be set. Set the polling
box and resend the document. (
1
p. 9-21)
Cannot perform confidential sending?
• Has the other party set up a confidential mailbox in memory?
Contact the other party and resend on confirmation that their
confidential mailbox is set.
• Does the other fax unit support ITU-T subaddress/password
transactions?
Contact the other party and check.
• Did you specify the other party’s subaddress or password correctly?
Check the other party’s registered subaddress or password and
specify the same number. (
1
p. 8-22)
• Did you make a mistake in the subaddress or password registered
for one-touch or speed dialling?
Check your one-touch or coded speed dialling settings.
(
1
pp. 3-12, 3-29)
• Is the memory of the other unit full?
Contact the other party and find out.
Cannot relay a document from another fax unit?
• Has the other party set up a memory box for relay transmission?
Contact the other party and resend on confirmation that they have set
up a box for relay transmission, and have registered destinations to
relay to.