Olivetti Copia 9916, User Manual

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Chapter 13 Troubleshooting
13-13
T
roubleshooting
• Is a document occupying your memory space?
Either print out any documents received in memory or wait until any
documents stored in memory for sending have been sent, then resend
your document. (
1
p. 6-14)
Are documents streaked with lines when they print on
the other party’s fax unit?
• Is your unit’s platen glass clean?
Copy a document on your unit and see if the document is streaked or
dirty. If the copy is streaked, clean the scanning glass. (
1
Chapter 6
of the Copier User’s Guide)
Are your documents printing out at a reduced size on
the other party’s fax unit?
• Are your document guides adjusted for the size of the document
you are faxing?
Adjust the guides to the size of the document you are faxing and
resend. (
1
p. 4-6)
• Is the other party’s paper smaller than the size of the document you
sent?
If the other party is using small-size paper, your unit automatically
reduces the size of the document in accordance with the other party’s
paper.
Part of the document is cut off when the other party
receives it?
• Is your document set in the correct direction?
Set your document in the correct direction and resend.
(
1
pp. 4-5, 4-9)
Are the documents you send too light?
• Is your density set to LIGHT ?
Select DARK for the DENSITY setting. (
1
p. 4-19)
• Is the image quality set to HALFTONE or TEXT/PHOTO ?
Select TEXT for the IMAGE QUALITY SETTING . (
1
p. 4-20)