13-4
Troubleshooting
Chapter 13
CODE
PROBLEM
SOLUTION
#0011
The document for sending was not set
properly.
Polling reception did not work because no
document was set on the other party’s fax
unit.
#0012
You could not send because the other
party’s fax unit is out of paper.
#0018
There is no reply when you redial. You
could not send because your fax signal
was not returned because the other party’s
line was engaged.
#0021
You could not poll to receive a document
because the other party’s fax unit refused.
#0022
Your unit was set for polling to receive by
several parties but the one-touch or coded
speed dialling registrations used when
specifying the other parties were deleted.
#0025
A transmission requiring subaddress
registration is set for one-touch or coded
speed dialling but the subaddress is not
registered.
#0033
You could not send using confidential
transmission because the other party’s fax
unit does not support the use of
subaddresses.
#0034
You could not send using confidential
transmission because the other party’s fax
unit wouldn’t receive.
#0035
You could not send using relay
transmission because the other party’s fax
unit does not support the use of
subaddresses.
#0036
You could not send using relay
transmission because the other party’s fax
unit wouldn’t receive.
Try again from the beginning.
Contact the other party and ask them to
set the document on their fax unit.
Contact the other party and ask them to
replenish the paper.
After checking whether the other party’s
line is engaged, try again from the
beginning.
Check with the other party and try again
from the beginning.
Check with the parties who could not
perform polling to receive and re-enter
your settings for polling to receive.
(
1
p. 9-2)
Register the subaddress. (
1
p. 4-58)
Check with the other party.
(For information on subaddresses
1
p. 4-58)
Check with the other party and try again
from the beginning.
Check with the other party.
(For information on subaddresses
1
Chapter 7)
Check with the other party and try again
from the beginning.
Summary of Contents for Copia 9916
Page 1: ......
Page 29: ...Chapter 1 Introduction 1 15 Introduction...
Page 69: ...2 40 Getting Started Chapter 2...
Page 201: ...4 70 Sending Documents Chapter 4...
Page 299: ...7 20 Relay Broadcasting Chapter 7...
Page 408: ...12 16 Reports and Lists Chapter 12...
Page 430: ...13 22 Troubleshooting Chapter 13...
Page 490: ...14 60 Summary of Important Settings Chapter 14...
Page 496: ...A 6 Specifications Appendix A...