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Chapter 4 - 274
Features
NEC Business Solutions Ltd
XEN Topaz
Doc. No. 8
846 - Re
lease 2.0
April 2005
Repeat Redial
• Description
If a system phone user places a trunk call that is busy or unanswered, they can have
Repeat Redial try it again later on. The user doesn’t continually have to try the number
again -- hoping it will go through. Repeat Redial automatically retries it until the called
party answers (the number of retries is based on system programming).
Conditions
Lifting the handset will cancel Repeat Redial.
Default Setting
Enabled.
• Programming
15-07-01: Programming Function Keys
Assign a function key for Repeat Redial (code 29).
20-06-01: Class of Service for Extensions
Assign a Class Of Service (1-15) to an extension.
20-08-07: Class of Service Options (Outgoing Call Service) - Repeat Redial
In an extension’s Class of Service, enable (1) or disable (0) an exten-
sion’s ability to use Repeat Redial.
21-08-01: Repeat Dial Setup - Repeat Redial Count
Set how many times Repeat Redial will automatically repeat if the call
does not go through.
21-08-02: Repeat Dial Setup - Repeat Redial Interval Time
Set the interval between Repeat Redial attempts (0-64800 seconds).
21-08-03: Repeat Dial Setup - Repeat Dial Calling Timer
Set how long the system waits (0-64800 seconds) for the called party to
answer after a Repeat Redial. If the called party doesn’t answer within
this interval, the system hangs up and tries again (after the Repeat
Redial Interval Time). For unanswered calls, the total time between
retries in the sum of Items 21-08-02 and 21-08-03.
• Related Features
•
Automatic Route Selection
For systems with Automatic Route Selection, ARS selects the trunk for the
Repeat Redial call.
•
Central Office Calls, Placing
Other programmed options for outgoing calls can affect how a call is placed.
Check or program these options as needed.
•
Last Number Redial/Save Number Dialled
An extension user can quickly redial their last call.
•
Single Line Telephones
Single line telephones cannot use Repeat Redial.