Chapter 4 - 362
Features
NEC Business Solutions Ltd
XEN Topaz
Doc. No. 8
846 - Re
lease 2.0
April 2005
2. If requested by Voice Mail, enter your security code.
Ask your Voice Mail system administrator for your security code.
Normally, your MW LED goes out (if applicable). If it continues to flash, you have
unanswered "Message Waiting" requests or a new "General Message". Go to "To check
your messages" below.
Single Line Telephone
1. Lift handset and dial 717.
If you are at a co-worker's phone, you can dial the Voice Mail master number and
your mailbox number instead. You can also use this procedure from your own phone to
call a co-worker's mailbox.
2. If requested by Voice Mail, enter your security code.
LEAVING A MESSAGE (System Phone Only)
To leave a message in the mailbox of an unanswered extension
The extension you call can be busy, in DND, or unanswered.
1. Press Voice Mail key (PGM 15-07 or SC 851: code 77)
The Voice Mail system will prompt you to leave a message.
FORWARDING CALLS TO YOUR MAILBOX
To activate or cancel Call Forwarding:
1. Press the CALL key (or lift handset) and dial 888.
OR
Press your Call Forward (Station) key (PGM 15-07 or SC 851: code 16).
2. Dial Call Forwarding condition:
2 = Busy or not answered
4 = Immediate
6 = Not answered
0 = Cancel
3. Dial Voice Mail master number or press Voice Mail key.
4. Dial Call Forwarding type:
2 = All calls
3 = Outside calls only
4 = Intercom calls only
5. Press SPK to hang up (or go on-hook) if you dialed 888 in step 1.
Your DND or Call Forwarding (Station) key flashes when Call Forwarding is activated.
TRANSFERRING CALLS TO A MAILBOX
To Transfer your active call to a mailbox:
System Phone
1. Press HOLD.
2. Press Voice Mail key (PGM 15-07 or SC 851: code 77).
3. 3. Dial number of mailbox to receive Transfer.
This number can be your mailbox number or a co-worker's mailbox number.
OR
Press DSS Console or One Touch key for extension who's mailbox will receive
the Transfer.
If the Transfer destination is an extension forwarded to Voice Mail, the call waits
before routing the called user's mailbox. This gives you the option of retrieving the call
instead of having it picked up by Voice Mail.