Chapter 4 - 100
Features
NEC Business Solutions Ltd
XEN Topaz
Doc. No. 8
846 - Re
lease 2.0
April 2005
Central Office Calls, Answering
• Description
The system provides flexible routing of incoming CO (trunks) calls to meet the exact
site requirements. This lets trunk calls ring and be answered at any combination of
system extensions. For additional information on making trunk ring, refer to the Ring
Group feature.
Delayed Ringing
Extensions in a Ring Group can have delayed ringing for trunks. If the trunk is not
answered at its original destination, it rings the DIL No Answer Ring Group (this ring
group applies to DIL or non- DIL trunks). This could help a secretary that covers calls
for their boss. If the boss doesn’t answer the call, it rings the secretary’s phone after a
programmable interval.
Universal Answer
Universal Answer allows an employee to answer a call by going to any system phone
and Dialling a unique Universal Answer code. The employee doesn’t have to know the
trunk number or dial any other codes to pick up the ringing trunk. You’ll normally set up
Universal Answer along with Universal Night Answer (see “Night Service”. When a
Universal Night Answer call rings the External Paging, an employee can answer the
call from the first available phone. You might also want to use Universal Answer in a
noisy warehouse or machine shop where the volume of normal telephone ringing is not
adequate. After hearing the ringing over the Paging, an employee can then easily pick
up the call from a shop phone. See “Night Service” for more on Universal Night Answer.
The Automatic Answer of Universal Answer Calls option (Program 20-10-07)
determines whether or not the extension has the Auto Answer feature for ringing calls.
This option allows a user to simply lift the handset to answer a ringing call; they no
longer need to dial the service code.
Display Reason for Transfer
When incoming DID, DDI, DISA, DIL or ISDN calls are transferred to another extension
or ring group due to a Call Forward or DND setting, the reason for the transfer can be
displayed on the phone receiving the transferred call. The extension user can then
recognize why they are receiving the call. This feature requires a display telephone in
order to view the message.
Conditions
None
Default Setting
Enabled.
• Programming
10-03-03: PCB Setup - Transmit CODEC Gain Type
10-03-04: PCB Setup - Receive CODEC Gain Type
Customise the transmit and receive levels of the CODEC Gain Types for
single line telephones.
10-08-01: Pre-Ringing Setup