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Chapter 4 - 108
Features
NEC Business Solutions Ltd
XEN Topaz
Doc. No. 8
846 - Re
lease 2.0
April 2005
Class of Service
• Description
Class of Service (COS) sets various features and Dialling options (called items) for
extensions. The system allows any number of extensions to share the same Class of
Service. An extension can have a different Class of Service for each of the Night
Service modes. This lets you program a different set of Dialling options for daytime
operation, night time operation and even during lunch breaks. An extension’s Class of
Service can be changed in system programming or via a Service Code (normally 777).
Conditions
None
Default Setting
•
The attendant (port 01/extension 200 and port 02/extension 201) have
Class of Service 1 in all Night Service modes. All other extensions have
Class of Service 2 in all Night Service modes.
•
See the Charts for the default settings of the individual options.
If changing Class of Service via Service Code:
•
The password required to change Class of Service via Service Code
777 is 0000 (Program 90-02-02 = 0000).
•
An extension can use Service Code 777 to change another exten-
sion’s Class of Service (Program 20-13-28 = 1).
•
An extension automatically blocks another extension’s attempt to
change their Class of Service via Service Code 777 (Program 20-13-28
= 0).
•
The default Service Code for this option is 777 (Program 11-11-24 =
777).
• Programming
11-11-24: Service Code Setup (for Setup/Entry Operation) - Change Exten-
sion Class of Service
If required, use this option to change the Service Code a user dials to
change an extension’s Class of Service.
20-06-01: Class of Service for Extensions
Assign a Class Of Service to extensions (1-15). Any Class of Service
assignments you change using Service Code 777 (see below) automati-
cally update this program.
20-07 through 20-14 : Class of Service Options
Set the options in a Class of Service.