Matrox DigiSuite LE, Installation Manual, Page: 99 / 140

87
Operation
Operation
Random or erratic system operating behavior
Possible cause 1 Inadequate ventilation
The components on all DigiSuite cards are
placed very close together and thus generate a lot of heat. It’s therefore
vitally important to provide adequate ventilation.
Possible cause 2 Not enough memory Without enough physical RAM installed in a
system running DigiSuite, performance is drastically reduced. DigiSuite
requires a minimum of 128 MB of physical memory to perform properly.
DigiTools either won’t load or it freezes up
Possible cause DigiSuite drivers not initialized
The software drivers for the
DigiSuite card set won’t initialize if the DigiSuite cards aren’t properly
seated. This situation will leave your computer in an unstable state.
Solution 1 Provide ventilation
Make sure your computer system is well
ventilated with no obstructions blocking any openings, especially at
the rear of the unit.
Solution 2 Operate in safe area
Avoid operating your DigiSuite-equipped
computer system in areas where the temperature is above 86°F (30°C).
Do not operate it in areas with an ambient temperature above 104°F
(40°C).
Solution Install memory
Make sure you have at least 128 MB of physical
RAM installed in your system.
Solution Check for errors
Look in the Windows NT Event Viewer for
potential problems. If no errors are reported in the Event Viewer, then
turn off your computer and check to make sure your DigiSuite cards
and Movie-2 bus are properly seated. If the problem still persists after
restarting your computer, contact Matrox DigiSuite Customer Support.