Matrox DigiSuite LE, Installation Manual, Page: 104 / 140

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Chapter 6, DigiSuite LE Troubleshooting
DigiSuite LE cable output signal is attenuated
Possible cause Double-termination
The DigiSuite LE cable does not support
simultaneous outputs for analog component and Y/C signals. Double-
termination will result if you connect the analog component and Y/C video
output signals at the same time.
Some or all functions are not operating properly
Possible cause 1 Faulty hardware installation Your DigiSuite hardware may not be
installed properly.
Possible cause 2 Drivers may not be running
One or more of the DigiSuite software
drivers may not be running. To verify this, run
Control Panel | Services
.
Check the service
DigiCtrl
. If all necessary software drivers are loaded and
running, DigiCtrl should have the indication Started in its Status column.
If not, one or more drivers are not running.
Solution Connect outputs one at a time
You should never connect the
Program Y/C output connector at the same time as the Program Y and/
or Program R–Y/C outputs of the DigiSuite LE cable.
Solution 1 Check card installation in computer Your DigiSuite cards
must be properly installed. See appropriate sections of this manual for
more details.
Solution 2 Check card assembly Make sure that all module boards are
firmly attached to the base board, and that your Movie-2 bus is
properly installed.
Solution Check version of NT
Make sure you’re running Windows NT
version 4.0 with at least Service Pack 4 installed. Service Pack 5 is
recommended.