Matrox DigiSuite LE, Installation Manual, Page: 105 / 140

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Operation
Pink or green video when playing back Motion-JPEG files
Note
Make sure that DMA is enabled on your IDE Drive.
Possible cause 1 System unstable after application failure
The system may be in
an unstable state after one or more of your programs have failed.
Possible cause 2 Defective Movie-2 connections
The connections between your
Movie-2 bus and each DigiSuite card are fragile and easily damaged if
improperly handled.
Possible cause 3 IDE data transfer rate not fast enough
Data on an IDE drive is not
being accessed fast enough.
Possible cause 4 Out of date drivers
You may be using a hardware key (dongle) with
an out-of-date driver.
Solution Restart your system Once a program has failed, system
resources such as memory, etc., may not be freed up for proper use.
Completely restarting your system will resolve this problem.
Solution Check Movie-2 bus connectors Carefully examine the
connectors and pins as follows:
1
Shut off your system.
2
Remove the Movie-2 bus connector and check for bent or broken
pins in connectors CON 1 and/or CON 2 located on all your
installed DigiSuite cards.
Solution 1 Move paging file
Move your Windows NT paging (swap) file
from your IDE drive to a SCSI drive.
Solution 2 Use dedicated SCSI drives
Use dedicated SCSI drives for your
media files: save all audio and graphic files on one SCSI drive and all
video files on another.
Note If you’re capturing or playing back .avi files while accessing
other media from the same SCSI drive, your system performance will
be reduced. This may result in jerky playback or premature termination
on capture.
Solution Get a newer driver
Contact the hardware company and acquire a
newer version of this driver.