Matrox DigiSuite LE, Installation Manual, Page: 95 / 140

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Installation/configuration
Installation/configuration
The card does not fit
Possible cause Unused slot
If you’re installing your card in a new or previously
unused slot, there may be considerable resistance as the card slides into the
slot. This is normal.
Your computer system does not start
Possible cause 1 Incompatible system If your DigiSuite hardware is installed in a
computer system we haven’t tested and validated, the hardware may not
run correctly.
Possible cause 2 Incorrect BIOS version If your system BIOS version is out of date,
there may be conflicts with hardware and thus your computer may not be
able to start.
Can’t install DigiUtils software
Possible cause Not properly logged on to NT
Windows NT features different levels
of user privileges on a single computer. Most levels other than that of an
“Administrator” don’t allow the user to install/configure software.
Solution Install carefully
Make sure that the card is perfectly aligned with
the PCI slot and push it in firmly but gently until it is correctly seated.
Solution Check the list of compatible computers You can consult our
list of compatible computers and motherboards located on our web site
at:
www.matrox.com/video
Solution Check BIOS version Make sure your system BIOS version is the
latest available.
Solution Log on as administrator
You must log on as a user with
Administrator privileges in Windows NT before you can install/
configure the DigiUtils software. If you aren’t logged on as
Administrator, the DigiUtils Setup program will not install the
software.