IBM System x3950, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 8878 and 8879,” on page 109 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
204-210-000 Test failed.
1. Run the Quick Memory Test Diagnostic All Banks
(see “Running the diagnostic programs” on page
60).
2. Update the BIOS code (see “Updating the
firmware” on page 151).
3. Look in the test log (see “Viewing the test log” on
page 61) and correct any other errors.
215-xxx-000 Failed CD or DVD test.
1. Run the test again with a different CD or DVD.
2. Reseat the following components:
a. CD or DVD drive
b. Front panel assembly
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. CD or DVD drive
b. (Trained service technician only) Front panel
assembly
217-xxx-000 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
1. Reseat hard disk drive 1.
2. Replace hard disk drive 1.
217-xxx-001 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
1. Reseat hard disk drive 2.
2. Replace hard disk drive 2.
217-xxx-002 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
1. Reseat hard disk drive 3.
2. Replace hard disk drive 3.
217-xxx-003 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
1. Reseat hard disk drive 4.
2. Replace hard disk drive 4.
217-xxx-004 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
1. Reseat hard disk drive 5.
2. Replace hard disk drive 5.
217-xxx-005 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
1. Reseat hard disk drive 6.
2. Replace hard disk drive 6.
217-198-xxx Could not establish drive parameters.
1. Check the drive cables and terminators.
2. Reseat the hard disk drive.
3. Replace the hard disk drive.
Chapter 2. Diagnostics
77