IBM System x3950, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 8878 and 8879,” on page 109 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
162 Device configuration error.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , and save the
settings.
2. Reseat the following components:
a. Battery
b. Failing device
c. I/O board
3. Remove the battery for 60 minutes; then, reinstall
the battery and restart the server.
4. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
163 Real-time clock error.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , make sure that the
date and time are correct, and save the settings.
2. Reseat the following components:
a. Battery
b. I/O board
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
175 Bad EEPROM CRC#1.
1. Restart the server.
2. Update the BMC firmware (see “Updating the
firmware” on page 151).
3. Reseat the microprocessor tray.
4. (Trained service technician only) Replace the
microprocessor tray.
178 System VPD not available.
1. Restart the server.
2. Update the BMC firmware (see “Updating the
firmware” on page 151).
3. Reseat the microprocessor tray.
4. (Trained service technician only) Replace the
microprocessor tray.
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IBM System x3950 Type 8878 and System x3950 E Type 8879: Problem Determination and Service Guide