IBM System x3950, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 8878 and 8879,” on page 109 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
01298005 No update data for processor 4.
1. Make sure that all microprocessors have the
same cache size (see “Configuration/Setup Utility
menu choices” on page 153).
2. Update the BIOS code again (see “Updating the
firmware” on page 151).
3. (Trained service technician only) Reseat
microprocessor 4.
4. (Trained service technician only) Replace
microprocessor 4.
01298101 Bad update data for processor 1.
1. Make sure that all microprocessors have the
same cache size (see “Configuration/Setup Utility
menu choices” on page 153).
2. Update the BIOS code again (see “Updating the
firmware” on page 151).
3. (Trained service technician only) Reseat
microprocessor 1.
4. (Trained service technician only) Replace
microprocessor 1.
01298102 Bad update data for processor 2.
1. Make sure that all microprocessors have the
same cache size (see “Configuration/Setup Utility
menu choices” on page 153).
2. Update the BIOS code again (see “Updating the
firmware” on page 151).
3. (Trained service technician only) Reseat
microprocessor 2.
4. (Trained service technician only) Replace
microprocessor 2.
01298103 Bad update data for processor 3.
1. Make sure that all microprocessors have the
same cache size (see “Configuration/Setup Utility
menu choices” on page 153).
2. Update the BIOS code again (see “Updating the
firmware” on page 151).
3. (Trained service technician only) Reseat
microprocessor 3.
4. (Trained service technician only) Replace
microprocessor 3.
Chapter 2. Diagnostics
33