IBM System x3950, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 8878 and 8879,” on page 109 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
030-xxx-00n Failed SCSI test on PCI slot n where n
represents the slot number of the failing
adapter.
1. Check the BMC log or system-error log before
replacing a CRU or FRU (see“Error logs” on page
19).
2. Reseat the adapter in slot n.
3. Replace the adapter in slot n.
035-002-0nn ServeRAID interface timeout.
1. The ServeRAID controller might not be configured
correctly. Obtain the basic and extended
configuration status bytes and see the ServeRAID
Hardware Maintenance Manual for more
information.
2. Reseat the following components:
a. SAS hard disk drive backplane cables
b. ServeRAID controller
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
035-253-0nn ServeRAID controller 0nn initialization
failure; 0nn = the controller number.
1. The ServeRAID controller might not be configured
correctly. See the ServeRAID Hardware
Maintenance Manual for more information.
2. Reseat the following components:
a. SAS hard disk drive backplane cables
b. ServeRAID controller
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
035-253-s99 RAID adapter initialization failure.
1. Reseat the following components:
a. ServeRAID adapter
b. SAS hard disk drive backplane cable
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
035-254-0nn Setup error; unable to allocate memory to
run test.
Check the system resources and make more memory
available (see “Configuration/Setup Utility menu
choices” on page 153); then, run the test again.
035-255-0nn Internal error.
1. Reseat the SAS hard disk drive backplane cable.
2. Replace the SAS hard disk drive backplane.
035-260-0nn System to controller interface failure.
1. Reseat the following components:
a. ServeRAID adapter
b. I/O board
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
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IBM System x3950 Type 8878 and System x3950 E Type 8879: Problem Determination and Service Guide