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Chapter 3: Diagnostics
↓
The switch-to-EFC Server connection is restored and
appears operational.
Contact the next level of support.
6
Is fault isolation being performed at the switch or EFC Server?
YES
NO
↓
Remote fault isolation is being performed through the
SANpilot interface. Go to
step 26
.
7
At the Product View, does a grey square appear at the alert panel and
as the background to the icon representing the switch reporting the
problem?
YES
NO
↓
The switch-to-EFC Server connection is restored and
appears operational.
The grey square indicates the EFC Server cannot communicate with
the switch because:
•
The switch-to-EFC Server Ethernet link failed.
•
AC power distribution in the switch failed, or AC power was
disconnected.
•
The switch CTP card failed.
Continue.
8
Inspect the switch reporting the problem for indications of being
powered on, such as:
•
At the front panel, an illuminated PWR or ERR indicator.
•
Green LEDs illuminated on the power supplies.
•
Audio emanations and airflow from fans.
Does the switch appear powered on?
YES
NO
↓
Analysis for an ac power distribution or CTP card failure is not
described in this MAP. Go to
MAP 0000: Start MAP
on
page 195. If this is the second time at this step, contact the
next level of support.
Summary of Contents for SAN32M1
Page 1: ...IBM TotalStorage SAN32M1 Switch Installation and Service Manual GC26 7665 01...
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Page 3: ...IBM TotalStorage SAN32M1 Switch Installation and Service Manual GC26 7665 01...
Page 12: ...SAN32M1 Fabric Switch Installation and Service Manual x...
Page 18: ...SAN32M1 Fabric Switch Installation and Service Manual xvi...
Page 20: ...SAN32M1 Fabric Switch Installation and Service Manual xviii...
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Page 626: ...Printed in USA GC26 7665 01...