IBM SAN32M1, Installation And Service Manual

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341 Chapter 4: Repair information
NOTE: An optional full-volatility feature is often required at military sites
that process classified data. If the feature is enabled through the switch’s
maintenance port, a memory dump file (that possibly includes classified
Fibre Channel frames) is not included as part of the data collection procedure
Perform the maintenance data collection procedure after a firmware
fault is corrected or a failed FRU is replaced to capture the data for
analysis by support personnel. Maintenance data includes the dump
file, hardware log, audit log, and an engineering log viewable only by
support personnel.
SANpilot interface
To collect maintenance data (retrieve the dump file from the CTP
card) at the SANpilot interface:
1. When the SANpilot interface opens, the View panel and Switch
page appear as the default. At the View panel, select the Operations
option at the left side of the panel. The Operations panel opens
with the Switch page displayed.
2. Click the Maintenance and Dump Retrieval tabs. The Maintenance
page displays with the Dump Retrieval tab selected ( Figure 189 ).
Figure 189 Operations panel (maintenance page with dump retrieval tab)
3. Right-click the CTP Dump link to open a list of menu options.
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