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197

Chapter 3: Diagnostics

3

Did the EFC Server lock up or crash and:

•

Display an application warning or error message, or

•

Not display an application warning or error message, or

•

Display a Dr. Watson for Windows 2000 dialog box?

NO

YES

↓

An EFC Server application problem is indicated. Event codes
are not recorded. Go to

MAP 0300: console application

problem determination

on page 226.

4

Did the EFC Server crash and display a blue screen with the system
dump file in hexadecimal format (blue screen of death)?

NO

YES

↓

An EFC Server application problem is indicated. Event codes
are not recorded. Go to

MAP 0300: console application

problem determination

on page 226.

5

Is the EFC Manager application active?

NO

YES

↓

Go to

step 7

.

6

Reboot the EFC Server or customer-supplied server PC. If the
customer-supplied server does not use the Windows 2000 operating
system, refer to the supporting documentation to reboot the server.

a. At the Windows 2000 desktop, click Start at the left side of the

task bar (bottom of the desktop), then select Shut Down. The
Shut Down Windows dialog box displays (

Figure 118

).

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Summary of Contents for SAN32M1

Page 1: ...IBM TotalStorage SAN32M1 Switch Installation and Service Manual GC26 7665 01...

Page 2: ......

Page 3: ...IBM TotalStorage SAN32M1 Switch Installation and Service Manual GC26 7665 01...

Page 4: ...D WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states or regions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may...

Page 5: ...transceivers 20 Cooling fans 21 Power supplies 21 Connectors and indicators 21 Initial Machine load button 22 Ethernet LAN connector 22 Power and system error LEDs 22 FRU status LEDs 23 Maintenance p...

Page 6: ...ord 76 Configure private LAN addresses 77 Configure public LAN Addresses optional 78 Task 8 Configure management server information 80 Access the management server desktop 80 Configure management serv...

Page 7: ...142 Configure and enable Ethernet events 143 Configure and enable call home event notification 144 Configure threshold alerts 145 Procedures 146 Task 22 Configure open trunking 152 Task 23 Test remot...

Page 8: ...and CTP card failure analysis 256 MAP 0600 port failure and link incident analysis 261 MAP 0700 fabric ISL and segmented port problem determination 281 MAP 0800 server hardware problem determination...

Page 9: ...Block and unblock ports 351 Block a port 351 Unblock a port 352 Manage firmware versions 353 Determine a switch firmware version 353 Add a firmware version 354 Modify a firmware version description 3...

Page 10: ...nd receptacles 382 Miscellaneous parts 385 Appendix A Messages Element Manager messages 387 A 387 C 389 D 399 E 400 F 402 I 404 L 410 M 410 N 411 O 412 P 412 R 414 S 414 T 416 U 421 Y 421 Appendix B E...

Page 11: ...sion 508 IP address assignment 509 Consolidating EFC servers 511 Common steps for all configurations 511 Private LAN connection 516 Private and public LAN connection 519 Reconfiguring a client PC afte...

Page 12: ...SAN32M1 Fabric Switch Installation and Service Manual x...

Page 13: ...ct to dialog box 67 17 COMn COM1 or COM2 dialog box 68 18 Hyperterminal window 69 19 Disconnect confirmation message box 70 20 Save session device confirmation box 70 21 1U management server connectio...

Page 14: ...in window SANavigator or EFCM 98 59 SANavigator or EFCM server users dialog box 99 60 Add user dialog box 99 61 Discover setup dialog box 101 62 Domain Information Dialog Box IP Address Page 102 63 Sy...

Page 15: ...ate time tab 163 103 Configure panel switch page with parameters tab 164 104 Configure panel switch page with fabric parameters tab 166 105 Configure Panel Switch Page with Network Tab 169 106 Network...

Page 16: ...ion message box 249 145 Modify network address dialog box 250 146 New product dialog box 250 147 Connection description dialog box 253 148 Connect To dialog box 254 149 COMn dialog box COM1 or COM2 25...

Page 17: ...2 186 Port diagnostics dialog box 335 187 Channel wrap on for port n dialog box 339 188 Swap ports dialog box 340 189 Operations panel maintenance page with dump retrieval tab 341 190 Save as dialog b...

Page 18: ...SAN32M1 Fabric Switch Installation and Service Manual xvi...

Page 19: ...States and Symbols 105 8 Factory Set defaults 191 9 MAP summary 192 10 Event Codes versus maintenance action 192 11 Port operational states and actions SANpilot 265 12 Port operational and LED states...

Page 20: ...SAN32M1 Fabric Switch Installation and Service Manual xviii...

Page 21: ...ches and indicators software diagnostic features and tools and test equipment Chapter 2 Installation tasks This chapter provides instructions to install configure and verify operation of one or more s...

Page 22: ...ent severity and a recommended action in response to each event are also provided Appendix C Restore EFC servers This appendix provides the instructions to restore all required switch applications to...

Page 23: ...support outside the United States you can find the service number at http www ibm com planetwide How to send your comments Your feedback is important in helping us provide the most accurate and high q...

Page 24: ...ranslations of these danger and caution notices in the IBM eServer Safety Notices G229 9054 publication which is on the CD ROM that accompanies this product The following notices and statements are us...

Page 25: ...formation that is provided with your device or the power rating label for electrical specifications D002 DANGER If the receptacle has a metal shell do not touch the shell until you have completed the...

Page 26: ...that will be attached to this product to properly wired outlets When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water...

Page 27: ...rom these sample safety labels DANGER Hazardous voltage current or energy levels are present inside any component that has this label attached L001 DANGER Rack mounted devices are not to be used as a...

Page 28: ...conclusion of the service operation C013 If the symbol is It means A hazardous electrical condition with less severity than electrical danger A generally hazardous condition not represented by other...

Page 29: ...moving parts Use care when servicing this assembly C025 CAUTION Servicing of this product or unit is to be performed by trained service personnel only C032 Attention notices An attention notice indic...

Page 30: ...with laser modules that operate at greater than Class 1 power levels For this reason never look into the end of an optical fiber cable or open receptacle C027 Environmental notices Product recycling a...

Page 31: ...or information on disposal of batteries outside the United States go to http www ibm com ibm environment products batteryrecycle s html or contact your local waste disposal facility In the United Stat...

Page 32: ...Warning WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and bi...

Page 33: ...switched data paths a scalable number of active ports and long transmission distances up to 20 kilometers This chapter describes the switch and switch management through the attached Enterprise Fabric...

Page 34: ...switch can connect additional switches to form a Fibre Channel multiswitch fabric The switch provides connectivity for devices manufactured by multiple original equipment manufacturers OEMs To determ...

Page 35: ...t interface from a remote PC by entering the product s IP address as the Internet uniform resource locator URL then entering a user name and password at a login screen The PC browser then becomes a ma...

Page 36: ...tion for OS 390 SA OS 390 operating system The operating system resides on an IBM System 390 or zSeries 900 Parallel Enterprise Server attached to a director or switch port and communicates through a...

Page 37: ...management mode Automatic notification of significant system events to support personnel or administrators through e mail messages or the call home feature An external modem for use by support person...

Page 38: ...server Up to 12 authorized management workstations can be configured through the SAN Management application to receive unsolicited SNMP trap messages The trap messages indicate operational state chan...

Page 39: ...removal and replacement of a device HBA or Fibre Channel interface thereby changing the device WWN disrupts zone operation and may incorrectly include or exclude a device from a zone In Open Fabric m...

Page 40: ...Fabric B zoned The fabrics join successfully and fabric A automatically inherits the zoning configuration from fabric B Fabric A zoned and Fabric B zoned The fabrics join successfully only if the zone...

Page 41: ...ctors and switches are set to never principal all ISLs will segment Reason code 05 Unresponsive switch Each switch in a fabric periodically verifies operation of all attached switches An ISL segments...

Page 42: ...single phase or phase to phase connections and 5 ampere dedicated service Airflow Clearance in Rack Sides None Top and Bottom None Front and Rear 7 6 centimeters 3 0 inches Heat Dissipation 836 BTU H...

Page 43: ...104 F Relative humidity 8 to 80 Maximum wet bulb temperature 27 C 81 F Altitude 3 048 meters 10 000 feet Management server The management server is a one rack unit 1U high LAN accessed rack mount uni...

Page 44: ...LAN 2 attaches to a private LAN segment containing switches or managed IBM products Management server specifications The following list summarizes hardware specifications for the EFC Server rack moun...

Page 45: ...ort hub Figure 3 24 Port Ethernet hub Hubs can be interconnected to provide additional connections as more switches or other IBM managed products are installed on a network Multiple hubs are daisy cha...

Page 46: ...ations panel the Switch default Port Maintenance and Feature Installation task selection tabs appear Help The Help selection opens online user documentation that supports the SANpilot interface Mainte...

Page 47: ...switches or other IBM products by enabling unit beaconing at the failed switch The amber system error ERR LED on the switch front panel blinks when beaconing is enabled Instructions to enable beaconi...

Page 48: ...s operation of the Element Manager application from remote user PCs or workstations Connection to this LAN segment is optional and depends on customer requirements A network configuration using both E...

Page 49: ...management server on a public customer intranet can complicate problem determination and fault isolation Minimum remote console hardware specifications Client EFC Manager and Product Manager applicati...

Page 50: ...or with a 400 MHz or greater clock speed or POWER3 microprocessor with a 400 MHz or greater clock speed using the AIX Version 4 3 3 or higher operating system At least 15 MB available on the internal...

Page 51: ...er supplies six cooling fans and an RS 232 maintenance port PWR ERR 1 0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 IML 4 2 1 6 3 5 i32M1004 Location Description...

Page 52: ...of the following transceiver types can be used in either the 1 Gbps or 2 Gbps switches however a 1 Gbps transceiver used in a 2 Gbps switch will limit that port to a 1 Gbps data rate Shortwave laser...

Page 53: ...ps data up to 20 kilometers or 35 kilometers through 9 micron singlemode fiber Cooling fans Four fans each a separate FRU provide cooling for the switch power supplies and the control processor CTP ca...

Page 54: ...o not IML the switch unless directed to do so by a procedural step in this manual or the next level of support As a precaution the IML button is flush mounted to protect against accidental activation...

Page 55: ...he fan fails or rotates too slowly Power Supply A green LED at the upper left corner of each power supply Figure 7 on page 20 illuminates if the power supply is operational and receiving AC power Main...

Page 56: ...authorized management workstations E mail messages or call home reports provide automatic notification of significant system events to designated support personnel or administrators SAN management app...

Page 57: ...ews of switch hardware components and displays of component status By positioning the cursor on icons graphics panels and other visual elements in these views and clicking the left or right mouse butt...

Page 58: ...management style only Configure SNMP trap recipients and community names Configure the FICON and Open Systems Management Server features if optional FICON and Open Systems Management Server is instal...

Page 59: ...tor the operational status of the switch and each of its hardware field replaceable units Perform an initial program load IPL Perform maintenance tasks for the switch including maintaining firmware le...

Page 60: ...upports standard keyboard navigation Table 1 Status symbols Alert Symbol Meaning Green circle Status Bar All managed products are fully operational and no failures are indicated Next to Icon The switc...

Page 61: ...on to open a dialog box that allows you to perform configuration and maintenance tasks and view logs If a menu option contains a check box click in the box to add a check mark and enable a function Cl...

Page 62: ...n you right click the port port row or port bar graph in those views FRU Click a power supply module or cooling fan module in the Hardware View only and select FRU from the Product menu to display the...

Page 63: ...dialog box Name Assign a product name Note that you can set this name as the nickname for the switch WWN using the Set Name as Nickname check box The nickname then displays instead of the WWN in Eleme...

Page 64: ...ip List Selecting Change State displays the Switch Binding State Change dialog box where you can activate Switch Binding according to a specific connection policy Restrict E_Ports Restrict F_Ports or...

Page 65: ...log box Use this dialog box to configure network addresses and community names for up to six SNMP trap recipients Also authorize write permissions to enable SNMP management stations to modify writable...

Page 66: ...Threshold criteria This includes configuring the threshold as the percent of port traffic capacity utilized utilization You must also configure the time interval during which the throughput is measur...

Page 67: ...Each entry displays the date and time of the change a description of the change the source of the change such as the Management Server or SNMP management station and an identifier for the source such...

Page 68: ...ime interval for the threshold Open trunking log This log provides details on flow rerouting that occurs through switch ports Maintenance menu Click the Maintenance menu to display the following optio...

Page 69: ...cation is also initially enabled in your SAN management application for all switches managed by your SAN management application Note however that the E Mail Notification option on the Element Manager...

Page 70: ...eature key to enable all optional features after resetting the configuration Reset configuration Select this option to reset all switch configuration data back to the factory defaults A confirmation d...

Page 71: ...the switch FRUs For example for a port failure indicated by a blinking red and yellow diamond on a port a yellow triangle displays on the status bar to indicate a degraded condition However if a blink...

Page 72: ...formation is not available Port list view Select the Port List View tab A table listing the port number port name port address FICON management style only the block unblock configuration operating sta...

Page 73: ...s attached the port address unit type WWN of the attached node device and BB_Credit used by the attached node Double click a port row to highlight it and display the Node Properties dialog box for tha...

Page 74: ...the graph and displays a message with the World Wide Name of the connected node If the connected node has more than one port this is the World Wide Name of the specific port on the node When a port i...

Page 75: ...alog box Select the appropriate radio button and click OK to clear all counters to zero on the selected port only or counters on all ports on the switch NOTE Clearing the counters clears the statistic...

Page 76: ...ken over operation Minor Failure A failure occurred which has decreased the switch operational ability Normal switching operations are not affected One or more ports failed but at least one port is st...

Page 77: ...can be opened from a standard web browser running Netscape Navigator 4 6 or higher or Microsoft Internet Explorer 4 0 or higher At the browser enter the IP address of the switch as the Internet unifo...

Page 78: ...efer to Chapter 3 Diagnostics for fault isolation tasks SNMP trap message support Unsolicited SNMP trap messages that indicate switch operational state changes or failure conditions can be customer co...

Page 79: ...lication For additional information refer to the E OS SNMP Support Manual for IBM TotalStorage Products 620 000229 000 E Mail and call home support If e mail notification and call home support are con...

Page 80: ...ceivers are installed The plug is shown in Figure 8 Figure 8 Multimode and Singlemode wrap plugs Fiber optic protective plug For safety and port transceiver protection fiber optic protective plugs mus...

Page 81: ...tandard flat tip and cross tip Phillips screwdrivers Screwdrivers are required to remove replace adjust or tighten various connector or chassis components Maintenance terminal desktop or notebook PC t...

Page 82: ...SAN32M1 Fabric Switch Installation and Service Manual 50...

Page 83: ...Factory Set defaults switch Item Default Customer password password Maintenance password level 2 IP address 10 1 1 10 Subnet mask 255 0 0 0 Gateway address 0 0 0 0 Table 4 Factory Set defaults manage...

Page 84: ...escription Default Identification Switch Name NULL string Switch Description Fibre Channel Switch Switch Contact End User Contact please configure Switch Location End User Contact please configure Por...

Page 85: ...fer to Buffer Credit 16 R_A_TOV 10 seconds 100 tenths E_D_TOV 2 seconds 20 tenths Switch Priority Default Interop Mode McDATA Fabric 1 0 SNMP SNMP Communities public 5 NULL strings SNMP Write Authoriz...

Page 86: ...alled in an equipment cabinet Ethernet cabling distance and LAN addressing issues must be considered only if multiple cabinets are daisy chained Customer supplied equipment rack one or more switches a...

Page 87: ...e switch Required 62 Task 4 Configure network information Optional configure if connecting multiple switches not in an equipment cabinet or if connecting a switch and management server to a public LAN...

Page 88: ...igure SAN32M1 Element Manager applications Required 126 Task 20 Configure switch operating parameters Use to set parameters on the switch through the Configure Switch Parameters dialog box 128 Task 21...

Page 89: ...ect length with the required connectors A customer supplied equipment rack and associated hardware are available optional Remote workstations or simple network management protocol SNMP workstations ar...

Page 90: ...packaged items correspond to the items listed on the enclosed bill of materials 3 If any items are damaged or missing call the IBM Quality Hotline toll free in U S and Canada 1 800 442 6773 or direct...

Page 91: ...the top hub then connect the cable to port 12 of the middle hub b To connect the bottom and middle hubs in the stack connect a second RJ 45 patch cable to port 24 of the middle hub then connect the ca...

Page 92: ...hen the strip is connected to facility AC power 7 Inspect the front panel of each hub Ensure each green Power light emitting diode LED illuminates Rack Mount installation Perform the following steps t...

Page 93: ...es in the mounting brackets with screw holes in the rack mount standards NOTE The hub is 4 445 centimeters 1 75 inches or one rack unit 1U high 3 Secure both sides of the hub to the rack mount standar...

Page 94: ...the bottom hub to MDIX out The configuration is shown in Figure 12 on page 60 6 Connect an AC power cord to the receptacle at the rear of each hub and to a rack power strip Power for each hub switches...

Page 95: ...ber pads and apply the pads to the underside of the switch Ensure the pads are aligned with the scribed circles at each corner 2 Position the switch on a table or desktop as directed by the customer E...

Page 96: ...ompletion the green power PWR LED remains illuminated and all other front panel LEDs extinguish 9 If a POST error or other malfunction occurs go to MAP 0000 Start MAP on page 195 to isolate the proble...

Page 97: ...l ports will appear as Not Installed in the Port Operational State dialog box of the Hardware View and Port List View Subnet mask the default subnet mask is 255 0 0 0 If the switch is installed on a c...

Page 98: ...the 9 pin maintenance port at the rear of the switch a phillips tip screwdriver is required Connect the 9 pin end of the RS 232 modem cable to the port Refer to Figure 7 on page 20 for the location of...

Page 99: ...switch in the Name field and click OK The Connect To dialog box displays Figure 16 Connect to dialog box 7 Ensure the Connect using field displays COM1 or COM2 depending on the serial communication p...

Page 100: ...its per second 57600 Data bits 8 Parity None Stop bits 1 Flow control Hardware When the parameters are set click OK The HyperTerminal window displays 9 At the prompt type the user level password the d...

Page 101: ...ss fields are configurable 11 Change the IP address subnet mask and gateway address as directed by the customer s network administrator To change theswitch network addresses type the following at the...

Page 102: ...irmation message box 13 Click Yes The following message box appears Figure 20 Save session device confirmation box 14 Click No to exit and close the HyperTerminal application 15 Power off the maintena...

Page 103: ...tomer supplied LAN segment connect the cable to the LAN as directed by the customer s network administrator b If the switch is installed on the Ethernet hub connect the cable to any available port 1x...

Page 104: ...ional software including patches or service packs may interfere with normal operation Unpack inspect and install the management server as follows 1 Inspect the shipping container for damage caused dur...

Page 105: ...b Connect the remaining end of the Ethernet cable to the LAN as follows If the management server is installed on a customer supplied LAN segment connect the cable to the LAN as directed by the custom...

Page 106: ...When the power cord is connected the management server powers on and performs power on self tests POSTs During POSTs a The green liquid crystal display LCD panel illuminates b The green hard disk driv...

Page 107: ...of LAN installation with the customer s network administrator If the management server or equipment cabinet is installed on a dedicated LAN network information does not require change Change the defa...

Page 108: ...e default password 9999 and press ENTER The LAN 1 Setting message appears at the LCD panel 3 Press the button several times until the Change Password option appears at the LCD panel then press ENTER T...

Page 109: ...nput the default or changed password and press ENTER The LAN 1 Setting message appears at the LCD panel 3 Press the button The LAN 2 Setting message appears at the LCD panel Press ENTER and the follow...

Page 110: ...he management server hard drive fails and must be restored Configure public LAN Addresses optional To optionally configure TCP IP network information for the public LAN connection LAN 1 1 At the manag...

Page 111: ...1 IP address changes and the following message appears Figure 34 with the default subnet mask of 255 0 0 0 Figure 34 LCD Panel LAN 1 subnet mask 6 Use the arrow keys as described in step 2 to input a...

Page 112: ...The gateway addresses are the addresses of the local router for the corporate intranet Access the management server desktop To login and access the management server desktop 1 Ensure the management s...

Page 113: ...er password is password Figure 37 Welcome to windows dialog box 4 Click the Send Ctrl Alt Del button at the top of the window to log on to the management server desktop The Log On to Windows dialog bo...

Page 114: ...2000 desktop opens and the SANavigator Log In or EFCM Log In dialog box displays Figure 39 NOTE The default Windows 2000 user name is Administrator and the default password is password The user name a...

Page 115: ...anel The Control Panel window displays Figure 40 on page 83 Figure 40 Control panel window 2 Double click the System icon The System Properties dialog box displays with the General tab selected as the...

Page 116: ...tion and Service Manual 84 Figure 41 System properties dialog box network identification tab 4 Click Properties The Identification Changes dialog box displays Figure 42 Figure 42 Identification Change...

Page 117: ...op Configure gateway and DNS server addresses To configure gateway addresses and DNS server IP addresses for the private LAN connection LAN 2 and optional public LAN connection LAN 1 1 At the Windows...

Page 118: ...log box 4 Click Properties The Local Area Connection 2 Properties dialog box displays Figure 45 Figure 45 Local area connection 2 properties dialog box 5 Double click the Internet Protocol TCP IP entr...

Page 119: ...o button At the Preferred DNS server field enter the DNS server IP address obtained from the customer s network administrator then click OK to apply the changes and close the dialog box 9 Click OK to...

Page 120: ...management server desktop on page 80 Task 9 Configure Windows 2000 users Configure password access for all authorized Windows 2000 users of the management server It is also recommended to change the...

Page 121: ...rom the default password to a customer specified password 1 Click the Send Ctrl Alt Del button at the top of the window surrounding the Users and Passwords dialog box The Windows Security dialog box d...

Page 122: ...ssword and Confirm New Password fields are case sensitive 4 Click OK The default administrator password changes and the Change Password dialog box closes 5 Click Cancel at the Windows Security dialog...

Page 123: ...ame Full name and Description fields then click Next The second window of the Add New User wizard displays Figure 51 Figure 51 Add New User Wizard Second Window 3 Type the new user s password in the P...

Page 124: ...mation for reference if the management server hard drive fails and must be restored 6 If no other users are to be added click OK to close the Users and Passwords dialog box 7 Click close X at the uppe...

Page 125: ...propriate new user information in the User name Full name and Description fields then click the Group Membership tab The EFCSERVER srvacc Properties dialog box displays with the Group Membership tab s...

Page 126: ...sswords dialog box 6 Click close X at the upper right corner of the Control Panel window to return to the Windows 2000 desktop Task 10 Set management server date and time The SAN Management applicatio...

Page 127: ...displays with the Time Zone page open Figure 56 Date Time properties dialog box time zone 4 To change the time zone a Select the appropriate time zone from the drop down list at the top of the dialog...

Page 128: ...at the upper right corner of the Control Panel window to close the window and return to the Windows 2000 desktop Task 11 Configure the call home feature optional The management server has an optional...

Page 129: ...ssword access for the Windows 2000 operating system users must be configured for access to the SAN management application To assign SAN management application user names and passwords 1 At the Windows...

Page 130: ...witch Installation and Service Manual 98 Figure 58 Main window SANavigator or EFCM 4 Select Users from the SAN menu The SANavigator Server Users or EFCM Server Users dialog box displays Figure 59 on p...

Page 131: ...99 Chapter 2 Installation tasks Figure 59 SANavigator or EFCM server users dialog box 5 Click Add The Add User dialog box displays Figure 60 Figure 60 Add user dialog box i24M1033 i24M1034...

Page 132: ...ive Retype Password to confirm the password is entered correctly click in this field and enter the password exactly as in the Password field If an incorrect keystroke is entered use the Backspace key...

Page 133: ...ement application To identify the new switch 1 At the SAN management application SANavigator or EFCM main window select the Setup option from the Discover menu The Discover Setup dialog box displays F...

Page 134: ...ed by the customer s network administrator in the Subnet Mask field 6 At the Data Source for Domain area of the dialog box select the Use auto detection Use the server or Use a specific RDC radio butt...

Page 135: ...hanged network addresses are recorded for the private LAN connection LAN 2 IP address default is 10 1 1 1 Subnet mask default is 255 0 0 0 Gateway address default is blank DNS server IP address defaul...

Page 136: ...ettings then Control Panel The Control Panel window displays Figure 40 on page 83 b Double click the System icon The System Properties dialog box displays with the General page open Figure 63 on page...

Page 137: ...pect switch status at the Hardware View and perform one of the following steps a If the switch appears operational no FRU alert symbols and a green circle at the status bar go to Task 16 Configure PFE...

Page 138: ...igure 64 Switch hardware view Task 16 Configure PFE Key optional Perform this task to display or install operating features that are available as customer specified options Available features include...

Page 139: ...bre Channel traffic across multiple ISLs Features are enabled through a PFE key that is encoded to work with the serial number of a unique switch A key is a case sensitive alphanumeric string with das...

Page 140: ...OK The Enable Feature Key dialog box displays Figure 67 Enable feature key dialog box 5 Click Activate Because the switch performs an IPL when the PFE key is enabled a Warning dialog box displays Figu...

Page 141: ...trol version 1 0 or later or Tivoli NetView version 6 0 or later The Open System Management Server OSMS is a keyed feature that allows host control and inband management of the switch through a manage...

Page 142: ...ibited from changing configuration and connectivity parameters on the switch If no checkmark displays the host program is allowed to change configuration and connectivity parameters on the switch 3 Cl...

Page 143: ...k alert mode is enabled Programmed offline state control this option enables or disables host S 390 or zSeries 900 ability to set the switch offline state If a check mark displays control is enabled H...

Page 144: ...y optional on page 106 SANtegrity Binding features include Fabric Binding Switch Binding Enterprise Fabric Mode Although this is not a keyed feature the SANtegrity Fabric Binding and Switch Binding mu...

Page 145: ...le Fabric Binding Switch Binding or both For more information To enable disable and configure this option refer to the Fabric Binding section of Chapter 8 Optional Features in the EFC Manager Software...

Page 146: ...WWNs of devices switches or both that are currently connected to the switch If the switch is offline and you activate switch binding the Membership List is not automatically populated Edits to the Sw...

Page 147: ...switch E_Ports Switch WWNs can be added to the Switch Membership List to allow connection and removed from the Membership List to prohibit connection Devices are allowed to connect to any F_Port Rest...

Page 148: ...nding Membership List dialog box displays The WWNs of devices and or switches that can currently connect to switch ports are listed in the Switch Membership List panel Figure 72 Switch binding members...

Page 149: ...can be added to the Switch Membership List and thereby allowed connection when Switch Binding is either enabled or disabled To allow connection to a switch port from a WWN in the Node List Panel sele...

Page 150: ...evice with the WWN is not connected to the switch Switch Binding is not enabled for the same port type as enabled for the Connection Policy in the Switch Binding State Change dialog box For example a...

Page 151: ...end device server or storage flows through these ISLs to a target end device connected to a switch somewhere in the fabric A data flow is data received from a specified receive port that is destined...

Page 152: ...Configure Feature Key option under the element manager s Configure menu Refer to Task 16 Configure PFE Key optional on page 106 Enabling and configuring open trunking To enable Open Trunking for a spe...

Page 153: ...algorithm If you click this check box you cannot enter a value into the Threshold column for the port If you click the check box to remove the checkmark any value that was set in the Threshold column...

Page 154: ...required This is the percentage of time that the transmitting link cannot transmit because BB_Credit is unavailable In other words it is the percent of time that the link can be starved and is treate...

Page 155: ...n to default values Clear All Clears all check boxes in this column and restores values in cells of Threshold column with previous values Threshold Right click in the column to display these options S...

Page 156: ...omain ID associated with the flow that was rerouted Old Exit Port The decimal exit port number on this switch that the flow used to get to the target domain New Exit Port The decimal exit port number...

Page 157: ...alog box click the Periodic Date Time Synchronization check box to deselect the option no check mark in the box The greyed out Date and Time fields activate 2 Click the Date fields that require change...

Page 158: ...and SAN management application immediately The Date and Time Synced dialog box displays Figure 76 Date and Time Synced Dialog Box 2 Click OK to synchronize the date and time and close the Date and Tim...

Page 159: ...for the SAN management application The information appears in multiple dialog boxes throughout the application In addition the Name Location and Contact variables configured at the Configure Identifi...

Page 160: ...numeric characters or less in the Location field e Type the name of a contact person 255 alphanumeric characters or less in the Contact field 2 Click Activate to configure the switch identification an...

Page 161: ...multiswitch fabric 4 Use information under Switch parameters to change settings as required for parameters in this dialog box 5 After you change settings click the Activate button Switch parameters C...

Page 162: ...abric If two switches or directors have the same preferred domain ID the E_Ports segment causing the fabric to segment Insistent Click the check box to remove or add a check mark The default state is...

Page 163: ...sent to ports on the switch following any change to the fabric s active zone set These changes include activating and deactivating the zone set or enabling and disabling the default zone Suppress RSCN...

Page 164: ...ate in a multiswitch fabric 4 Use information under Fabric parameters to change settings as required for parameters in this dialog box 5 After you change settings click the Activate button 6 Back up t...

Page 165: ...enths through 600 tenths 2 through 60 seconds NOTE Set the same value for E_D_TOV on all switches and directors in a multiswitch fabric If the value is not the same the fabric segments Switch priority...

Page 166: ...ting maps to a number code of 1 Default maps to a number code of 254 and Never Principal maps to a number code of 255 The number codes of 2 253 are not currently in use Interop mode Select one of the...

Page 167: ...nt style c Click the 10 100 km check box to enable extended distance buffering for a port A check mark in the box indicates extended distance operation up to 100 kilometers through repeaters is enable...

Page 168: ...d then no devices can connect to the port If you enter a WWN or nickname in this field and do not place a check in the WWN Binding checkbox the WWN or nickname will be stored and all devices can conne...

Page 169: ...triangle displays at the Hardware View Port List View and Port Card View and a message is sent to configured e mail recipients LIN alerts are enabled by default WWN Binding Click this check box to di...

Page 170: ...display additional port information rows up to 64 ports 3 Click Activate to save the configuration information and close the dialog box Configure port addresses FICON mode If the switch is set to FIC...

Page 171: ...usly transmits the offline sequence OLS 2 The yellow shaded area of the dialog box matrix represents a rectangular array of port addresses used to configure connections The default state is an empty c...

Page 172: ...g it or save the configuration for later activation Activate the Configuration click Activate to activate the configuration changes without saving and close the Configure Addresses Active dialog box S...

Page 173: ...ty name of 64 alphanumeric characters or less in the associated Community Name field The community name is incorporated in SNMP trap messages to ensure against unauthorized viewing or use b Click the...

Page 174: ...edure to configure and enable e mail addresses and simple mail transfer protocol SMTP server addresses to receive e mail notification of switch and other managed product events The addresses must be c...

Page 175: ...some switches and inactive for others 4 Click OK to save the information and close the dialog box 5 Double click the SAN32M1 icon The Hardware View for the selected switch displays 6 At the Hardware V...

Page 176: ...working application Refer to Task 11 Configure the call home feature optional for configuration instructions Refer to Task 23 Test remote notification optional on page 152 for instructions on testing...

Page 177: ...for the switch is enabled and the menu closes Configure threshold alerts A threshold alert notifies users when the transmit Tx or receive Rx throughput reaches specified values for specific switch po...

Page 178: ...notification can occur The time that the percentage of throughput capacity utilization must exist during the set time interval before an alert generates Ports for which you are configuring threshold...

Page 179: ...et excluding control characters are allowed 4 Select one of the following from the drop down list under the Name field Rx Throughput An alert will occur if the threshold set for receive throughput is...

Page 180: ...tes in which the utilization should exist during the notification interval before an alert is generated You can also select At any time if you want an alert to occur whenever the set utilization is re...

Page 181: ...ively If you select Port List you can select individual ports by clicking the check box by each port number or set all ports Selecting Set All Ports places a check mark by each port number Selecting C...

Page 182: ...shold Alerts dialog box appears listing the name type and state of the alert that you just configured 13 At this point the alert is not active To activate the alert select the alert information that d...

Page 183: ...cumulative minutes for the threshold to occur before notification and the time interval for measuring throughput and for alert notification 7 Make appropriate changes then continue through the Modify...

Page 184: ...if the optional Open Trunking feature is installed Selecting this option opens the Configure Open Trunking dialog box For details on enabling Open Trunking and configuring such parameters as congestio...

Page 185: ...Configure SAN32M1 Element Manager applications 4 Click Send Test Call home and e mail test messages are transmitted and an Information dialog box displays Click OK to close the dialog box 5 Verify wit...

Page 186: ...up Windows 2000 operating system data such as user names passwords date and time and TCP IP network information This information was recorded while performing installation tasks and verified while per...

Page 187: ...ows 2000 desktop click Start at the left side of the task bar bottom of the desktop then select Shut Down The Shut Down Windows dialog box displays Figure 96 Figure 96 Shut down windows dialog box b S...

Page 188: ...nagement server s Windows 2000 desktop opens and the SAN management Login dialog box displays NOTE The default Windows 2000 user name is Administrator and the default password is password The user nam...

Page 189: ...rform procedures under this task to configure the switch from the SANpilot interface A PC platform with Internet access and standard web browser running Netscape Navigator 4 6 or higher or Microsoft I...

Page 190: ...ddress of the switch as the Internet uniform resource locator URL Use the default IP address of 10 1 1 10 The Enter Network Password dialog box displays Figure 98 Figure 98 Enter network password dial...

Page 191: ...cedures in this section to configure names and operating characteristics for Fibre Channel ports To configure one or more switch ports 1 At the View panel select the Configure option at the left side...

Page 192: ...municating A blocked port continuously transmits the offline sequence OLS c Click the check box in the FAN column to enable or disable the fabric address notification FAN feature default is enabled A...

Page 193: ...form this procedure to configure the switch name description location and contact person The Name Location and Contact variables configured here correspond respectively to the SNMP variables sysName s...

Page 194: ...Type the name of a contact person 255 alphanumeric characters or less in the Contact field 2 Click Activate to save and activate the changes The message Your changes to the identification configurati...

Page 195: ...owing ranges Hour HH 0 through 23 Minute MM 0 through 59 Second SS 0 through 59 2 Click Activate to save and activate the changes The message Your changes to the date time configuration have been succ...

Page 196: ...the left side of the panel The Configure panel opens with the Ports page displayed 3 At the Configure panel click the Switch tab then click the Parameters tab The Switch page displays with the Paramet...

Page 197: ...anges The message Your changes to the operating parameters configuration have been successfully activated appears 5 If fabric parameters require configuration go to Configure fabric parameters below I...

Page 198: ...gure 104 Figure 104 Configure panel switch page with fabric parameters tab a At the R_A_TOV field type a value between 10 through 1200 tenths of a second one through 120 seconds Ten seconds 100 is the...

Page 199: ...itch is incapable of becoming a principal switch If all switches are set to Principal or Default the switch with the highest priority and the lowest world wide name WWN becomes the principal switch At...

Page 200: ...ion Verify the type of LAN installation with the customer s network administrator If one switch is installed on a dedicated LAN network information IP address subnet mask and gateway address does not...

Page 201: ...1 10 b At the Subnet Mask field type the new value as specified by the customer s network administrator default is 255 0 0 0 c At the Gateway Address field type the new value as specified by the custo...

Page 202: ...return to the Windows desktop 5 At the switch front panel press and hold the IML RESET button for ten seconds The switch performs a power on reset POR 6 At the PC launch the browser application Netsc...

Page 203: ...e 107 on page 171 a Click the Enable SNMP Agent check box to enable or disable the installed SNMP agent b Select the appropriate Fibre Alliance management information base FA MIB from the FA MIB Versi...

Page 204: ...e sysContact sysName and sysLocation SNMP variables f Type the IP address or DNS host name of the trap recipient SNMP management workstation in the Trap Recipient field It is recommended the IP addres...

Page 205: ...nable state have been successfully activated appears Enable or Disable Host Control Perform this procedure to toggle enable or disable host control of the switch through the OSMS The OSMS feature must...

Page 206: ...Click Disable to deactivate the OSMS The message Your changes to the host control enable state have been successfully activated appears Configure User Rights Perform this procedure to configure the a...

Page 207: ...administrator in the New Password field Use 16 alphanumeric characters or less c Type the administrator password again in the Confirm New Password field 3 For the Operator set of data fields a Type th...

Page 208: ...the Port Binding column to enable or disable port binding for a specified port default is disabled b In the Bound WWN column type the world wide name of the device to which the port is to be bound If...

Page 209: ...eature Not Installed appears To configure switch binding 1 At the Configure panel click the Switch Binding tab The Security page displays with the Switch Binding tab selected Figure 112 Figure 112 Con...

Page 210: ...rprise Fabric Mode is enabled and the switch is online 4 The Attached Nodes drop down list contains the world wide names of attached Fibre Channel devices To add a member node or device to the switch...

Page 211: ...2 The saved status of the fabric binding configuration displays at the top of the page The status can be Saved Active Information displayed on the page reflects the active configuration saved for the...

Page 212: ...box then refresh and display the current fabric binding configuration 6 To add a member new fabric to the fabric binding membership list displayed at the bottom of the page type a new domain ID range...

Page 213: ...c mode have been successfully activated appears Configure OpenTrunking Perform this procedure to configure OpenTrunking parameters The OpenTrunking feature must be installed to access this control Ref...

Page 214: ...congestion events are recorded in the event log and SNMP trap messages are generated and transmitted if SNMP is configured An unresolved congestion event occurs for a low BB_Credit ISL when the switch...

Page 215: ...rom 1 to 99 NOTE The default low BB_Credit threshold is calculated by the switch s firmware and performs well in most cases 2 For each switch port a Click the check box in the Default Threshold column...

Page 216: ...e domain ID of the destination switch OpenTrunking This feature provides dynamic load balancing of Fibre Channel traffic across multiple ISLs Full volatility This feature ensures that no Fibre Channel...

Page 217: ...lly activated appears 2 At the Configure panel select the Operations option at the left side of the panel The Operations panel opens with the Switch page displayed 3 Click the Feature Installation tab...

Page 218: ...ed and replacement switches and the old PFE key number or transaction code 7 Go to Task 26 Cable Fibre Channel Ports on page 186 Task 26 Cable Fibre Channel Ports Perform this task to connect devices...

Page 219: ...ors produced by other OEMs To fabric attach the switch and create an ISL 1 Ensure the switch is defined to the SAN management application defined while performing Task 13 Configure the switch to the m...

Page 220: ...other problem is indicated go to MAP 0000 Start MAP on page 195 to isolate the problem If no problems are indicated installation tasks are complete 7 At the management server s Product View click the...

Page 221: ...the Link Incident field displays None and the Reason field is blank If an ISL segmentation or other problem is indicated go to MAP 0000 Start MAP on page 195 to isolate the problem If no problems are...

Page 222: ...SAN32M1 Fabric Switch Installation and Service Manual 190...

Page 223: ...ervice personnel for information and describe a maintenance action The provide information to interpret system events isolate a switch failure to a single FRU remove and replace the failed FRU and ver...

Page 224: ...261 MAP 0700 fabric ISL and segmented port problem determination 281 MAP 0800 server hardware problem determination 297 Table 10 Event Codes versus maintenance action Event Code Explanation Action 00...

Page 225: ...large Reduce zone size 200 Power supply ac voltage failure Go to MAP 0100 201 Power supply DC voltage failure Go to MAP 0100 202 Power supply thermal failure Go to MAP 0100 203 Power supply ac voltage...

Page 226: ...P 0400 440 Embedded port hardware failure Go to MAP 0600 442 Port module anomaly detected No action required 504 Port module failure error threshold exceeded Go to MAP 0600 505 Port module revision no...

Page 227: ...0600 800 High temperature warning port module thermal sensor Go to MAP 0500 801 Critically hot temperature warning port module thermal sensor Go to MAP 0500 802 Port module shutdown due to thermal vio...

Page 228: ...at directs the EFC Server to be rebooted The user name maintenance password and EFC Server name All are case sensitive and required when prompted at the EFC Manager Login dialog box If performing faul...

Page 229: ...system dump file in hexadecimal format blue screen of death NO YES An EFC Server application problem is indicated Event codes are not recorded Go to MAP 0300 console application problem determination...

Page 230: ...owers down c Wait approximately 30 seconds and press the power button on the liquid crystal display LCD panel to power on the server and perform power on self tests POSTs During POSTs 1 The green LCD...

Page 231: ...erature Hard disk capacity Virtual and physical memory capacity d After successful POST completion the LCD panel displays a Welcome message then continuously cycles through and displays server operati...

Page 232: ...on page 297 7 Inspect the alert panel at the lower left corner of the Product View The indicator shows the status of managed switches or the status of the link between the EFC Server and managed swit...

Page 233: ...ont panel an illuminated PWR or ERR indicator Green LEDs illuminated on the power supplies Audio emanations and airflow from fans Does the switch appear powered on YES NO A power distribution problem...

Page 234: ...y a Fibre Channel port graphic NO YES A port SFP failure is indicated Go to step 23 to obtain event codes If no event codes are found go to MAP 0600 port failure and link incident analysis on page 261...

Page 235: ...w diamond overlay a fan graphic NO YES A fan failure is indicated Go to step 23 to obtain event codes If no event codes are found go to MAP 0500 fan and CTP card failure analysis on page 256 17 A blin...

Page 236: ...t the Beaconing and Operational State fields Figure 121 Port properties dialog box NOTE If the Open Trunking feature is installed and additional item will appear in the Port Properties dialog box call...

Page 237: ...rties dialog box does the Operational State field display a Segmented E_Port message NO YES E_Port segmentation is indicated Go to step 23 to obtain event codes If no event codes are found go to MAP 0...

Page 238: ...ss of signal or loss of synchronization Link failure not operational primitive sequence NOS received Link failure primitive sequence timeout Link failure invalid primitive sequence received for the cu...

Page 239: ...normal indication after a problem is recovered a At the Hardware View select Event Log from the Logs icon on the navigation control panel The Event Log displays b Record the event code date time and...

Page 240: ...und go to MAP 0100 power distribution analysis on page 218 28 Is the PWR LED at the switch front panel illuminated NO YES Go to step 30 A faulty PWR LED is indicated but Fibre Channel port operation i...

Page 241: ...witch Exit MAP 30 Is the ERR LED blinking YES NO Go to step 32 31 Unit beaconing is enabled for the switch a Consult the customer and next level of support to determine the reason unit beaconing is en...

Page 242: ...to obtain event codes If no event codes are found go to MAP 0500 fan and CTP card failure analysis on page 256 35 Is the green LED on a power supply extinguished NO YES A power supply failure is indi...

Page 243: ...s desktop c At the Netsite field Netscape Navigator or Address field Internet Explorer type http xxx xxx xxx xxx where xxx xxx xxx xxx is the IP address of the switch obtained in step 1 The Username a...

Page 244: ...S Go to step 45 40 A Page cannot be found Unable to locate the server HTTP 404 file not found or other similar message appears The message indicates the web browser PC cannot communicate with the swit...

Page 245: ...s indicated Go to step 52 to obtain event codes that identify the failure Exit MAP 43 Either a switch to PC Internet link problem Internet too busy or IP address typed incorrectly or a CTP card failur...

Page 246: ...cate Operational NO YES The switch appears operational Exit MAP 45 Inspect the port operational state a At the View panel click the Port Properties tab The View panel Port Properties tab displays b In...

Page 247: ...display a Segmented message NO YES Port segmentation is indicated Go to step 52 to obtain event codes If no event codes are found go to MAP 0700 fabric ISL and segmented port problem determination on...

Page 248: ...b Inspect the State fields for both power supplies Does the State field display a Failed message for either power supply NO YES A power supply failure is indicated Go to step 52 to obtain event codes...

Page 249: ...ion with the most recent event code with the highest severity level Other codes may accompany this event code or may indicate a normal indication after a problem is recovered a At the View panel selec...

Page 250: ...Link failure primitive sequence timeout 586 Link failure invalid primitive sequence received for the current link state Were one or more event codes found YES NO Perform switch fault isolation at the...

Page 251: ...dant power supply is disconnected from facility AC power not properly installed or has failed Verify the indicated power supply is connected to facility power Ensure the AC power cord PS0 or PS1 is co...

Page 252: ...indicated YES NO The switch appears operational 8 Ensure the power supply is correctly installed and seated in the CTP card If required partially remove and reseat the power supply Was a corrective a...

Page 253: ...e with the switch because The switch to EFC Server Ethernet link failed AC power distribution in the switch failed or AC power was disconnected The switch s CTP card failed YES NO The switch appears o...

Page 254: ...ction performed YES NO Go to step 15 14 Verify operation of both power supplies a Inspect the power supplies and ensure the green LEDs illuminate b At the Hardware View observe the graphics representi...

Page 255: ...the switch appear powered off while the power supplies appear operational one or both power supply LEDs illuminated NO YES Go to step 19 18 Both power supplies failed and must be removed and replaced...

Page 256: ...power was disconnected The switch CTP card failed Go to step 12 22 Inspect the power supply operational states at the SANpilot interface a At the View panel click the Component Properties tab The Vie...

Page 257: ...the codes and the associated steps that describe fault isolation procedures 3 POST IPL diagnostics detected a CTP card failure as indicated by an event code 400 with supplementary bytes of event data...

Page 258: ...ck up or crash without displaying a warning or error message YES NO Go to step 4 2 An application or operating system problem is indicated Close the EFC Manager application at the browser capable PC c...

Page 259: ...Task The EFC Manager application closes Continue to the next step 3 Attempt to clear the problem by rebooting the EFC Server or customer supplied server PC If the customer supplied server does not us...

Page 260: ...omentarily and processor speed and random access memory information display momentarily at the LCD panel 3 After a few seconds the LCD panel displays the following message pertaining to boot sequence...

Page 261: ...erver s Windows 2000 desktop through a LAN connection to a browser capable PC The EFC Management Services and EFC Manager applications start and the EFC Manager Login dialog box displays Figure 131 f...

Page 262: ...to step 3 5 Did the EFC Manager application display a dialog box with the message The software version on this EFC Server is not compatible with the version on the remote EFC Server YES NO Go to step...

Page 263: ...0 An attempt to download a firmware version from the EFC Server hard drive to the switch failed Retry the operation Manage firmware versions on page 353 Did the firmware version download to the switch...

Page 264: ...to step 14 An EFC Manager application error occurred and transmitted a handling exception event to the operating system a Click Cancel to close the Dr Watson for Windows 2000 dialog box and EFC Manag...

Page 265: ...LCD panel to power off the server b Wait approximately 30 seconds and press the power button to power on the server and perform POSTs During POSTs 1 The green LCD panel illuminates 2 The green HDD LED...

Page 266: ...al information d After rebooting the server at the LCD panel log on to the EFC Server s Windows 2000 desktop through a LAN connection to a browser capable PC The EFC Management Services and EFC Manage...

Page 267: ...YES The problem is transient and the EFC Server appears operational Contact the next level of support MAP 0400 loss of console communication This MAP describes fault isolation of the Ethernet communic...

Page 268: ...to appear at the alert panel and the background to the icon representing the switch This delay is normal Prior to servicing a switch or EFC Server determine the Ethernet LAN configuration Installatio...

Page 269: ...he switch to EFC Server connection is restored and appears operational Contact the next level of support 4 Reboot the EFC Server PC a Click the Windows Start button The Windows 2000 Workstation menu d...

Page 270: ...e and password obtained in MAP 0000 Start MAP on page 195 and click OK The EMS and EFC Manager applications start and the EFC Manager Login dialog box displays f At the EFC Manager Login dialog box ty...

Page 271: ...tional The grey square indicates the EFC Server cannot communicate with the switch because The switch to EFC Server Ethernet link failed AC power distribution in the switch failed or AC power was disc...

Page 272: ...er link was not connected or the switch to EFC Server link timed out A problem with the Ethernet cable hub or hubs or other LAN attached device is indicated Verify the switch is connected to the EFC S...

Page 273: ...fer to next figure a At the first top Ethernet hub verify 1 An RJ 45 Ethernet patch cable connects to port 24 2 The medium dependent interface MDI switch is set to MDI in If not set the switch using a...

Page 274: ...hub If three hubs are installed the MDI switch is set to MDIX out on the third hub Was a corrective action performed NO YES Go to step 1 13 Verify operation of the Ethernet hub or hubs Inspect each hu...

Page 275: ...EFC Manager application running on the EFC Server and the firmware running on the switch are not at compatible release levels Recommend to the customer that the downlevel version software or firmware...

Page 276: ...plication as a client workstation Does the customer want the second EFC Server configured as a client YES NO Power off the EFC Server reporting the Duplicate Session communication problem 20 Determine...

Page 277: ...c Type the IP address of the EFC Server running the first instance of the EFC Manager application in the EFC Server field d Click Login The EFC Manager application opens as a client and the Product V...

Page 278: ...e terminal After the PC powers on the Windows desktop displays d At the Windows desktop click Click the Windows Start button The Windows Workstation menu displays The following steps describe inspecti...

Page 279: ...alog box g Ensure the Connect using field displays COM1 or COM2 depending on the serial communication port connection to the switch and click OK The COMn dialog box displays where n is 1 or 2 Figure 1...

Page 280: ...r The password is case sensitive The HyperTerminal window displays with software and hardware version information for the switch and an C prompt at the bottom of the window j At the C prompt type the...

Page 281: ...f the maintenance terminal p Disconnect the RS 232 modem cable from the switch and the maintenance terminal Replace the protective cap over the maintenance port Continue 23 Define the switch s correct...

Page 282: ...rt 24 An incorrect product type is defined to the EFC Server a At the Product View right click the icon with the grey square representing the product reporting the problem A pop up menu displays b Sel...

Page 283: ...porting the problem A pop up menu displays b Select Delete A Warning dialog box displays asking if the product is to be deleted c Click Yes to delete the product Exit MAP 26 Does the SANpilot applicat...

Page 284: ...minutes then attempt to login to the switch again b At the Netsite field Netscape Navigator or Address field Internet Explorer type http xxx xxx xxx xxx where xxx xxx xxx xxx is the IP address of the...

Page 285: ...pin communication port COM1 or COM2 at the rear of the maintenance terminal PC c Power on the maintenance terminal After the PC powers on the Windows desktop displays d Click the Windows Start button...

Page 286: ...48 Connect To dialog box g Ensure the Connect using field displays COM1 or COM2 depending on the serial communication port connection to the switch and click OK The COMn dialog box displays where n is...

Page 287: ...password the default is password and press Enter The password is case sensitive The HyperTerminal window displays with software and hardware version information for the switch and a C prompt at the bo...

Page 288: ...plication o Power off the maintenance terminal p Disconnect the RS 232 modem cable from the switch and the maintenance terminal Replace the protective cap over the maintenance port Was event code 433...

Page 289: ...ble lists event codes brief explanations of the codes and associated steps that describe fault isolation procedures Event Code Explanation Action 300 First cooling fan failed Go to step 8 301 Second c...

Page 290: ...lude The amber LED at the upper left corner of a fan illuminates The fan is not rotating NO YES Go to step 8 The switch appears operational 805 High temperature warning SBAR module thermal sensor Go t...

Page 291: ...tab displays b Inspect the State fields for Fan 0 through Fan 3 Does the State field display a Failed message for any fan YES NO The switch appears operational 8 A fan failed or is improperly install...

Page 292: ...cted fan RRP cooling fan FRU on page 374 After fan replacement verify switch temperature cools to within the operational limit A power supply problem is indicated Go to MAP 0100 power distribution ana...

Page 293: ...t Log or the SANpilot event log A port operational state message or a Failed message at the Port Properties dialog box or SANpilot interface A link incident event code recorded at the console of an OS...

Page 294: ...port fails Event Code Explanation Action 080 Unauthorized world wide name Go to step 21 081 Invalid attachment Go to step 22 506 Fibre Channel port failure Go to step 11 507 Loopback diagnostics port...

Page 295: ...e performed while the switch is powered on and operational Verify location of the failed port Replace the optical transceiver with a transceiver of the same type shortwave or longwave Perform an exter...

Page 296: ...LEDs adjacent to Fibre Channel ports Audio emanations and airflow from cooling fans Does the switch appear powered on YES NO Analysis for an Ethernet link AC power distribution or CTP failure is not d...

Page 297: ...334 Exit MAP 13 At the EFC Server does a blinking red and yellow diamond failed FRU indicator appear adjacent to a Fibre Channel port graphic at the Hardware View NO YES A port failure is indicated Go...

Page 298: ...and amber LEDs adjacent to the port at the Hardware View c Table 12 lists LED and port operational state combinations and associated MAP 0600 or other steps that describe fault isolation procedures Ta...

Page 299: ...ive sequence timeout Link failure invalid primitive sequence received for the current link state Did one of the listed messages appear in the Link Incident Log YES NO The switch appears operational Ex...

Page 300: ...k disappears from the box adjacent to the option and port beaconing is disabled Was port beaconing enabled because port failure or degradation was suspected YES NO The switch appears operational Exit...

Page 301: ...lowing table Reason Action Unknown Contact the next level of support ISL connection not allowed on this port Go to step 23 Incompatible switch at other end of ISL Go to step 24 External loopback adapt...

Page 302: ...The Configure Ports dialog box open systems mode displays Figure 153 Configure ports dialog box b Use the vertical scroll bar as necessary to display the information row for the port indicating an in...

Page 303: ...d is connected to a legacy switch at the incorrect Exchange Link Parameter ELP revision level The switch is configured for operation in Open Fabric 1 0 mode and is connected to a non IBM switch at the...

Page 304: ...receptacle YES NO Contact the next level of support Exit MAP 26 Remove the wrap plug from the port receptacle If directed by the customer connect a fiber optic jumper cable attaching a device to the...

Page 305: ...ck or Unblock a Port on page 45 g Monitor port operation for approximately five minutes Is the invalid attachment problem solved YES NO The Fibre Channel link and switch appear operational Exit MAP 28...

Page 306: ...he third Fabric Binding dialog box displays e At the third Fabric Binding dialog box click Activate for each switch The fabric binding feature is consistently enabled for both switches f At the Hardwa...

Page 307: ...0 A port connection is not allowed because of a fabric binding mismatch Fabric membership lists must be compatible for both fabric elements a At the Fabrics View for each switch click Fabrics and sele...

Page 308: ...then click Activate for each switch The fabric binding feature is consistently enabled for both switches Did updating the fabric membership lists solve the problem NO YES The switch appears operation...

Page 309: ...stently enabled for both switches Did updating the switch membership lists solve the problem NO YES The switch appears operational Exit MAP Contact the next level of support Exit MAP 32 A port connect...

Page 310: ...appear operational Exit MAP Go to step 1 34 A link incident message appeared in the Link Incident Log or in the Link Incident field of the Port Properties dialog box or an event code 581 582 583 584...

Page 311: ...page 45 c Remove and replace the fiber optic jumper cable d Unblock the port Refer to Block or Unblock a Port on page 45 Was a corrective action performed YES NO Go to step 37 36 Monitor port operati...

Page 312: ...YES NO Go to step 40 39 The attached device is causing the recurrent link incident Notify the customer of the problem and have the system administrator a Inspect and verify operation of the attached...

Page 313: ...Port Properties dialog box 1 Was an event code 011 021 051 052 061 062 063 070 071 072 081 140 142 or 150 observed at the Event Log EFC Server or at the SANpilot event log YES NO Go to step 3 2 The fo...

Page 314: ...iew YES NO The problem is transient and the switch to fabric device connection appears operational 5 Inspect the port state and LED status for the port a At the Hardware View click the port graphic Th...

Page 315: ...king dialog box Does the Operational State field indicate Segmented E_Port YES NO Analysis for a port failure or other link incident is not described in this MAP Go to MAP 0600 port failure and link i...

Page 316: ...s more than three interswitch links ISLs or hops Fibre Channel frames may persist in the fabric longer than timeout values allow Advise the customer of the problem and work with the system administrat...

Page 317: ...rational Exit MAP Contact the next level of support Exit MAP 10 A 070 event code indicates the E_Port detected an incompatibility with an attached switch and prevented the switches from forming a mult...

Page 318: ...fy the customer that both switches will be set offline Ensure the system administrator stops Fibre Channel frame traffic through the switches and sets attached devices offline c Set both switches offl...

Page 319: ...ches join through the ISL to form a fabric NO YES The switches associated ISL and multiswitch fabric appear operational Contact the next level of support 13 The switch E_Port segmented because two fab...

Page 320: ...Hardware View for the switch attached to the segmented E Port second switch Use a different preferred domain ID value f Set both switches online Set online state on page 350 Did the domain ID change...

Page 321: ...e Other characters are alphanumeric a through z or 0 through 9 dollar sign hyphen caret or underscore _ b Close the Element Manager application for the switch Hardware View The main EFC Manager window...

Page 322: ...e 5 Select highlight the new zone name and drag holding the left mouse button the name to the Zones in Set list 6 At the Zones in Set list select highlight the zone name to be deleted then drag holdin...

Page 323: ...join through the ISL to form a fabric NO YES The switches associated ISL and multiswitch fabric appear operational Contact the next level of support 17 The switch E_Port segmented because a response...

Page 324: ...egmentation reasons and associated steps that describe fault isolation procedures 20 A switch E_Port segmented because no switch in the fabric is capable of becoming the principal switch a Notify the...

Page 325: ...id the switch priority change solve the problem and did both switches join through the ISL to form a fabric NO YES The switches associated ISL and multiswitch fabric appear operational Contact the nex...

Page 326: ...ting the problem from 1 Gbps to 2 Gbps Reroute Fibre Channel traffic by moving device connections to a less congested region of the fabric Did the corrective action solve the problem and relieve the r...

Page 327: ...ly of an adjacent fabric element in response to a zone merge frame Obtain supplementary event data for each 150 event code a At the Hardware View click Logs and select Event Log The Event Log displays...

Page 328: ...reconnecting the cable solve the problem and was the resulting zone merge process successful NO YES The merged zone appears operational Exit MAP Perform the data collection procedure and return the CD...

Page 329: ...switch to server communication problems go to MAP 0400 loss of console communication on page 235 1 Are you performing fault isolation at a customer supplied server communicating with the switch throu...

Page 330: ...MAP Contact the next level of support Exit MAP 4 At the server close the EFC Manager or EFCM Lite application a At the Products View or Fabrics View select the Exit option from the Product menu The EF...

Page 331: ...pper right corner of the window Does the computer have sufficient memory YES NO A memory upgrade is required Inform the customer of the problem and contact the next level of support Exit MAP 6 Reboot...

Page 332: ...momentarily and processor speed and random access memory information display momentarily at the LCD panel 3 After a few seconds the LCD panel displays the following message pertaining to boot sequenc...

Page 333: ...oblem NO YES A computer hardware problem exists Refer to the supporting documentation shipped with the server for instructions on resolving the problem Exit MAP 7 After rebooting the server at the LCD...

Page 334: ...pporting documentation shipped with the server for instructions If the server does not have standalone diagnostic test programs resident on hard drive go to step 10 Did diagnostic test programs detect...

Page 335: ...CPU temperature Hard disk capacity Virtual and physical memory capacity d After successful POST completion the LCD panel displays a Welcome message then continuously cycles through and displays server...

Page 336: ...to its original factory configuration If the customer and support personnel do not concur go to step 13 a Format the server hard drive Refer to supporting documentation shipped with the server for ins...

Page 337: ...oopback tests Swap ports FICON Management Style only Collect maintenance data Clean fiber optic components Power the switch on and off Perform an initial program load IPL Set the switch online or offl...

Page 338: ...rize yourself with the information and reduce the possibility of problems or customer down time 2 When performing procedures described in this chapter heed all WARNING and CAUTION statements and other...

Page 339: ...If a log is full a new entry overwrites the oldest entry Five logs are accessed through the EFC Manager EFC Audit Log EFC Event Log EFC Session Log EFC Product Status Log EFC Fabric Log Six logs are a...

Page 340: ...se 8 3 User Manual for IBM TotalStorage Products GC26 7668 EFC event log The EFC Event Log Figure 171displays events or error conditions recorded by the EFC Management Services application Entries ref...

Page 341: ...a problem Use the information when fault isolating a call home problem or include the information when reporting an event to third level customer support EFC session log The Session Log displays a ses...

Page 342: ...icates the EFC Manager application cannot communicate with the switch New Status the status of the switch after to the reported status change Operational Degraded Failed or Unknown EFC fabric log The...

Page 343: ...nk incidents and EFC Server to switch communication problems All detected software and hardware failures are recorded in the Event Log The information is useful to maintenance personnel for fault isol...

Page 344: ...decimal format Refer to Appendix Event code tables for an explanation of the supplementary event data Refresh the event log To ensure recently created events appear in the Event Log periodically refre...

Page 345: ...rted in a port are 0 through 31 SFPs are FRUs PWR power supply Chassis slots for redundant power supplies are 0 and 1 Power supplies are FRUs FAN cooling fan Chassis slots for redundant fans are 0 thr...

Page 346: ...g port problems and repair verification To open the Link Incident Log select Link Incident Log from the Logs menu on the navigation control panel Figure 175 Link incident log The log contains the foll...

Page 347: ...To ensure recently created link incidents appear in the Link Incident Log periodically refresh the log display To refresh the log click Refresh at the bottom of the log window Clear the link incident...

Page 348: ...as configured through the Configure Threshold Alerts dialog box Port Port number where the alert occurred Type The type of alert transmit TX or receive RX Utilization Percent usage of traffic capacity...

Page 349: ...ut reaches 25 percent of the port s capacity Alert Time The time that the utilization must exist before an alert is generated This is set through the Configure Threshold Alerts dialog box Interval The...

Page 350: ...witch The log consists of the following columns Date Time Date and time the re route action occurred Receive Port The switch port number decimal used for receiving Fibre Channel traffic after the re r...

Page 351: ...product Link Incident Log A log of link incidents that have occurred Security Log List of security incidents that have occurred Audit Log List of events tracked for auditing purposes Fabric Log List o...

Page 352: ...log Click the button to delete all entries for the associated log The Logs page also provides a Clear All Logs button Click the button to delete all entries in all logs Using views The EFC Manager an...

Page 353: ...atus Blocked or Unblocked of the port State the state of the port Valid states are Online offline or testing Beaconing Invalid Attachment Link incident or link reset No light not operational or port f...

Page 354: ...Port Properties dialog box Open the Node Properties dialog box Display the Port Technology dialog box Block or unblock the port Enable port beaconing Perform port diagnostics Enable or disable port ch...

Page 355: ...ansceiver Chassis slots for SFPs inserted in a port are 0 through 31 The SFPs are FRUs PWR power supply Chassis slots for redundant power supplies are 0 and 1 The power supplies are FRUs FAN cooling f...

Page 356: ...splays information about all devices attached to the switch through node ports N_Ports The information is useful to maintenance personnel for fault isolation and repair verification To open the Node L...

Page 357: ...e frame buffers available for the port Ports configured for extended distance operation are assigned a BB_Credit value of 60 Performance view The Performance View displays statistical information abou...

Page 358: ...The information is also useful for fault isolating E_Port segmentation problems caused by incompatible zone sets When forming a multiswitch fabric by connecting switches with active zone sets zone nam...

Page 359: ...pect the port LEDs Amber and green LEDs adjacent to each port indicate operational status as follows The green LED illuminates or blinks if there is active traffic and the amber LED extinguishes to in...

Page 360: ...operational state information from the Port Properties dialog box Figure 184 Port LED behavior that emulates the operational status of the corresponding real switch Refer to Table 1 on page 28 for an...

Page 361: ...formation Port Number the switch port number 0 through 31 Port Name the user defined name or description for the port Type the type of port G_Port if nothing is attached to the port F_Port if a device...

Page 362: ...chronization Link failure not operational primitive sequence received Link failure primitive sequence timeout Link failure invalid primitive sequence received for the current link state Operational St...

Page 363: ...port The port type configuration does not match the actual port use Port is configured as an E_Port but attaches to a node device 07 Non IBM switch at other end of the ISL The cable is connected to a...

Page 364: ...sted threshold percentage currently configured in the Configure Open Trunking dialog box Performance view The Performance View Figure 185 displays statistical information about the performance of the...

Page 365: ...ed over a port bar graph the graph highlights with a blue border and an information pop up displays adjacent to the port as follows If a device is not attached to the port the pop up displays the port...

Page 366: ...is section describes procedures to perform an Internal loopback test an internal loopback test checks internal port serializer and deserializer circuitry and checks for the presence of an SFP but does...

Page 367: ...view of the switch the port highlights with a blue border and an pop up displays Switch Port 5 At the navigation control panel select Port Diagnostics from the Maintenance menu The Port Diagnostics di...

Page 368: ...xx Failed in the message area of the dialog box If a port fails the test the amber LED for the port remains illuminated 12 When finished click Cancel to close the Port Diagnostics dialog box and retur...

Page 369: ...igation control panel select Port Diagnostics from the Maintenance menu The Port Diagnostics dialog box displays Figure 186 8 Select a port for test To select a port for test type the port number 0 th...

Page 370: ...nel wrap test is a diagnostic procedure that checks S 390 host to switch connectivity by returning the output of the host as input The test is host initiated and transmits Fibre Channel frames to a sw...

Page 371: ...pair of switch ports FICON management style only 1 Notify the customer a port swap procedure will be performed and a fiber optic cable or cables will be disconnected Ensure the customer s system admin...

Page 372: ...or to vary the link s offline then press Next appears 7 Click Next At the Swap Ports dialog box the message Move the port cable s Then press Next appears 8 Swap the fiber optic jumper cables between t...

Page 373: ...data includes the dump file hardware log audit log and an engineering log viewable only by support personnel SANpilot interface To collect maintenance data retrieve the dump file from the CTP card at...

Page 374: ...ox 5 Insert a blank diskette in the floppy drive of the browser PC 6 At the Save As dialog box select the floppy drive A from the Save in drop down menu type a descriptive name for the dump file in th...

Page 375: ...EFC server To collect maintenance data retrieve the dump file from the EFC Server hard drive from the Element Manager application 1 At the EFC Server open the EFC Manager application The Products Vie...

Page 376: ...CD wizard Use the default parametersdisplayed at each window and click Next and Finish as appropriate to complete the CD formatting task d When the rewritable CD is formatted the red down arrow associ...

Page 377: ...is publication and when connecting or disconnecting fiber optic cables from switch SFP optical transceivers if necessary To clean fiber optic components 1 Obtain the appropriate tools portable can of...

Page 378: ...Power On procedure To power on the switch 1 One alternating current AC power cord is required for each power supply Ensure power cord s are available to connect the switch to facility power A power co...

Page 379: ...ing on the switch after removing and replacing a faulty FRU the amber system error LED may remain illuminated Clear the system error LED as part of the replacement procedure Power Off procedure To pow...

Page 380: ...is indicated Do not reset or IPL the switch unless directed to do so by a procedural step or the next level of support Reset the switch Resetting the switch with the IML button causes the switch to p...

Page 381: ...te field displays a reason message The alert panel at the bottom of the navigation control panel displays a grey square indicating switch status is unknown Illustrated FRUs SFPs fans and power supplie...

Page 382: ...tenance menu If the switch is offline the Set Online State dialog box displays indicating the state is OFFLINE 4 Click Set Online A Warning dialog box displays indicating the switch is to be set onlin...

Page 383: ...d the port is automatically set offline When a port is unblocked the port is automatically set online NOTE When a port is blocked the operation of an attached Fibre Channel device is disrupted Do not...

Page 384: ...o the Block Port menu Unblock a port To unblock a port 1 At the EFC Server open the EFC Manager application The Product View displays 2 Select the icon representing the switch with the port to be unbl...

Page 385: ...etermine the firmware version active on a switch Add to and maintain a library of up to eight firmware versions on the EFC Server hard drive Modify a firmware description stored on the EFC Server hard...

Page 386: ...s in the release notes or engineering change EC instructions that accompany the firmware version This information supplements information in this general procedure To add a switch firmware version to...

Page 387: ...ified in the File name field Click Save The new firmware version is downloaded and saved to the EFC Server or PC hard drive h If the new firmware version was downloaded to a PC not the EFC Server tran...

Page 388: ...ription up to 24 characters for the new firmware version and click OK The description should include the installation date and text that uniquely identify the firmware version 8 A Transfer Complete me...

Page 389: ...on representing the switch for which a firmware version is to be modified The Hardware View for the selected switch displays 3 At the navigation control panel select Firmware Library from the Maintena...

Page 390: ...irmware version is to be deleted The Hardware View for the selected switch displays 3 At the navigation control panel select Firmware Library from the Maintenance menu The Firmware Library dialog box...

Page 391: ...e Product View displays 3 Before downloading firmware version XX YY ZZ to a switch ensure version XX YY ZZ or higher of the EFC Manager application is running on the EFC Server a Select About from the...

Page 392: ...f a problem occurs and a corresponding message displays go to MAP 0000 Start MAP on page 195 to isolate the problem If no error occurs the Send Firmware confirmation box displays 8 Click Yes The Send...

Page 393: ...After the IPL a Send firmware complete message displays as shown below 9 Click Close to close the dialog box 10 Click Close to close the Firmware Library dialog box and return to the Hardware View Man...

Page 394: ...ames shown in the figures may not be the same as the product names you see on your screen The product names on your screen are correct To back up the switch configuration file to the EFC Server 1 At t...

Page 395: ...e switch and sets attached devices offline 2 Set the switch offline Set offline state on page 350 3 At the EFC Server open the EFC Manager application The Product View displays 4 Select the icon repre...

Page 396: ...tomer s system administrator quiesces Fibre Channel frame traffic through the switch and sets attached devices offline 2 Set the switch offline Set offline state on page 350 3 At the EFC Server open t...

Page 397: ...w all procedural information in the release notes or EC instructions that accompany the software version This information supplements information in this general procedure To install or upgrade the EF...

Page 398: ...appears f Select Save this file to disk and click OK The Save As dialog box appears g Ensure the correct directory path is specified in the Save In field at the Save as dialog box and the correct fil...

Page 399: ...FC Manager software followed by the McDATA EFC Management Applications dialog box 9 Follow the online instructions for the InstallAnywhere program Click Next Install or Done as appropriate 10 Power of...

Page 400: ...er desktop The Log On to Windows dialog box displays NOTE Do not simultaneously press the Ctrl Alt and Delete keys This action logs the user on to the browser capable PC not the rack mount EFC Server...

Page 401: ...n FRUs No tools are required to remove and replace the other FRUs All FRUs are removed and replaced while the switch is powered on and operational concurrent FRUs Refer to Chapter 6 Illustrated parts...

Page 402: ...e Channel frame traffic through the port and sets the attached device offline 3 Block communication to the defective port Block a port on page 351 4 Disconnect the fiber optic jumper cable from the SF...

Page 403: ...gned in the receptacle then slide it forward until it seats 4 Perform an external loopback test for the port External loopback test on page 336 If the test fails go to MAP 0000 Start MAP on page 195 t...

Page 404: ...the switch s system error ERR LED If at the EFC Server open the Hardware View and a Right click the front panel bezel graphic away from a FRU to open a pop up menu b Click Clear System Error Light If...

Page 405: ...from its shipping container 2 Inspect the rear of the power supply for bent or broken connector pins If any pins are damaged obtain a new power supply 3 Ensure that the power switch on the power suppl...

Page 406: ...art MAP on page 195 to isolate the problem 12 Perform the data collection procedure Collecting maintenance data on page 340 13 Clear the switch system error ERR LED a At the EFC Server s Hardware View...

Page 407: ...o ensure that the amber LED is extinguished If the amber LED is illuminated go to MAP 0000 Start MAP on page 195 to isolate the problem 7 At the EFC Server s Hardware View select Event Log from the Lo...

Page 408: ...switch Replacing a failed switch in an existing fabric requires the following tasks be done in order 1 Remove the failed switch Ensure the failed switch is no longer carrying traffic Set the switch of...

Page 409: ...witch identification 1 Click on the new icon to open the hardware view and click the configure icon 2 Select identification from the configure menu 3 In the configure identification dialog box type th...

Page 410: ...ps taking up to 10 minutes Configure the ports the same as the failed switch select ports from the configure menu Configure SNMP traps CLI EWS the same as the failed switch Set the date and time Set z...

Page 411: ...llaneous parts Power plugs and receptacles Exploded view illustrations portray the switch disassembly sequence Illustrated FRUs are numerically keyed to associated tabular parts lists The parts lists...

Page 412: ...quantities Table 16 Front Accessible FRU parts list Ref Part Number Description Qty 22R2231 Base assembly IBM TotalStorage SAN32M1 switch without optics Reference 1 22r2261 Transceiver optical shortwa...

Page 413: ...s i32M1100 2 1 3 Table 17 Rear Accessible FRU parts list Ref Part Number Description Qty 1 22R2231 Base assembly IBM TotalStorage SAN32M1 switch without optics Reference 2 22R2230 Power supply assembl...

Page 414: ...receptacles Figure 197 illustrates optional power plugs and receptacles Table 18 is the associated parts list The table includes reference numbers to the figure feature numbers and descriptions Figure...

Page 415: ...2 8 meters Receptacle SI 32 6 Reference Only Power cord AC Thailand Philippines Taiwan Bolivia and Peru NEMA 6 15P straight 250 volts 15 amps 2 8 meters Receptacle NEMA 6 15R 7 Reference Only Power co...

Page 416: ...L6 15R 13 Reference Only Power cord AC North America NEMA L6 15P straight twist lock 250 volts 10 amps 2 8 meters Receptacle NEMA L6 15R 14 Reference Only Power cord AC Japan NEMA 6 15P straight 250...

Page 417: ...Figure 198 part numbers descriptions and quantities Figure 198 Miscellaneous Parts 1 2 3 i12M1082 Table 19 Miscellaneous parts list Ref Part Number Description Qty 1 22R2059 Plug loopback LC connector...

Page 418: ...SAN32M1 Fabric Switch Installation and Service Manual 386...

Page 419: ...lease reconfigure the desired path Description For any source port only one path may be defined to each destination domain ID Action On the Add Change Preferred Path Dialog box change the Preferred Pa...

Page 420: ...omplete and try again Message Are you sure you want to delete firmware version Description Requesting confirmation to delete the firmware version Firmware library can hold only eight firmware versions...

Page 421: ...mode but the optional SANtegrity Binding feature is not installed Action Informational message Install SANtegrity Binding before changing port types in the Configure Ports dialog box while in FICON m...

Page 422: ...lecting the appropriate fabric in the Fabric Tree portion of the EFC Manager window Fabrics tab and then selecting Enterprise Fabric Mode from the Fabrics menu When the Enterprise Fabric Mode dialog b...

Page 423: ...on while the switch is offline Description This operation cannot take place while the switch is offline Action Configure the switch offline through the Set Online State dialog box then retry the opera...

Page 424: ...on for port Description Information for the port cannot be retrieved The link is down or busy Action Retry the operation later If the condition persists contact support personnel Message Cannot retrie...

Page 425: ...n persists contact support personnel Message Cannot retrieve switch state Description Switch state cannot be retrieved The link is down or busy Action Retry the operation later If the condition persis...

Page 426: ...talled Message Cannot save IPL configuration file while active saved is enabled Description The user cannot save the IPL file while the active save property is set Action The FICON management server p...

Page 427: ...h the Configure Ports dialog box and some ports do not support speed configuration Action Replace ports that do not support speed configuration with those that do support more than one speed configura...

Page 428: ...ersists contact support personnel Message Cannot set write authorization without defining a community name Description A community name was not defined in the Configure SNMP dialog box for the write a...

Page 429: ...rom the log Action Click OK to continue or Cancel to cancel the operation Message Continuing may overwrite host programming Continue Description Configurations sent from the host may be overwritten by...

Page 430: ...Action Retry the operation later If the condition persists contact support personnel Message Could not stop port diagnostics Description Port diagnostics could not be stopped Link may be down or switc...

Page 431: ...Switch Binding The device must be isolated from the switch or Switch Binding deactivated before it can be removed Description User attempted to remove a device WWN from the Switch Membership List SAN...

Page 432: ...Binding Message Do you want to continue with IPL Description Requesting confirmation to proceed with an IPL Action Click Yes to confirm the IPL or Cancel to cancel the operation Message Duplicate comm...

Page 433: ...ile the switch was online but Enterprise Fabric Mode SANtegrity Binding feature is enabled Action Click Yes if you want to continue and disable Enterprise Fabric Mode Message Error retrieving port inf...

Page 434: ...Description You attempted to execute a command that is not valid when more than one management server is connected to the director Action Exit the additional management servers to that only one is co...

Page 435: ...Action N A An informational message Message File transfer is in progress Description Firmware or data collection is being transferred Action N A An informational message Message Firmware download tim...

Page 436: ...uct type Description When configuring a new product through the New Product dialog box an incorrect product was selected for the network address Action Select the correct product type for the product...

Page 437: ...valid configuration name Description Attempted to save an address configuration name with an invalid name Action Use up to 24 alphanumeric characters including spaces hyphens and underscores Message I...

Page 438: ...cription Port number must be within the range of ports for the specific switch model Action Enter a port number within the correct range Message Invalid port number Valid ports are 0 31 Description Po...

Page 439: ...rt number from 1 through 65535 Message Invalid value for BB_Credit Description BB_Credit must be an integer from 1 through 60 Action Enter a number from 1 through 60 Message Invalid value for low BB c...

Page 440: ...must be an integer from 0 through 23 Action Enter a value from 0 through 23 Message Invalid value for minute 0 59 Description Value for minute must be an integer from 0 through 59 Action Enter a valu...

Page 441: ...l Open Trunking feature is installed Action Enter a number from 1 to 99 into the Threshold column of the Configure Open Trunking dialog box Message Invalid value for year Description Value for year mu...

Page 442: ...back plug s must be installed on ports being diagnosed Press Next to continue Description External loopback diagnostics require an optical loopback plug to be installed Action Ensure that an optical l...

Page 443: ...file was selected Description A file was not selected in the Firmware Library dialog box before an action such as modify or send was performed Action Click a firmware version in the dialog box to sel...

Page 444: ...bled This message only displays if the optional Open Trunking feature is installed Action Enter the feature key into the Configure Feature Key dialog box and enable the key If you require a feature ke...

Page 445: ...x in Configure Date and Time dialog box Configure menu to clear checkmark and disable periodic date time synchronization Message Port binding was removed from attached devices that are also participat...

Page 446: ...sec in the Configure Ports dialog box R Message R_A_TOV must be greater than E_D_TOV Description R_A_TOV must be greater than E_D_TOV Action Change one of the values so that R_A_TOV is greater than E_...

Page 447: ...port binding Action Verify that the security level for each device is as required by reviewing the Bound WWN list in the Configure Ports dialog box Message Stop diagnostics failed The test is already...

Page 448: ...nagement Server dialog box Message System diagnostics cannot run The Operational Status is invalid Description System diagnostics cannot run on switches with failed ports Action Replace failed ports T...

Page 449: ...Server could not process the current request because it is busy handling a request from another Element Manager Action Retry the operation later If the condition persists contact support personnel Mes...

Page 450: ...ete the IPL address configuration This operation was not allowed Action Cancel the operation Message The link to the switch is not available Description The link from the EFC Server to the switch is n...

Page 451: ...t being installed with the new feature key To activate the new feature key you must set the switch offline Activating the new feature set however will remove current features not in the new feature se...

Page 452: ...figuration requiring offline changes Action Take the appropriate actions to set the switch offline before attempting the configuration change Message This feature has not been installed Please contact...

Page 453: ...release notes or contact customer support Message Unable to save data collection file to destination Description Could not save data collection file to the specified drive hard drive network Action R...

Page 454: ...SAN32M1 Fabric Switch Installation and Service Manual 422...

Page 455: ...hange Event codes are grouped as follows 000 through 199 system events 200 through 299 power supply events 300 through 399 fan module events 400 through 499 CTP card events 500 through 599 port module...

Page 456: ...caused the event Action the recommended course of action if any to resolve the problem Event Data supplementary event data if any that appears in the event log in hexadecimal format Distribution check...

Page 457: ...g System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 011 Message Login Server database found to be invalid Severity Minor Explanation Following an IML CTP hot plug C...

Page 458: ...ent Distribution Switch EFC Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 031 Message SNMP request received from unauth...

Page 459: ...es databases are initialized to an empty state resulting in an implicit logout of all attached devices logged in with the Management Server Action Perform the data collection procedure for the switch...

Page 460: ...the CD to IBM for analysis If the ervent is a synchronous status report or a mode register update no action is required Event Data The data reported consists of an indication that the reporting tasks...

Page 461: ...em Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 062 Message Maximum interswitch hop count exceeded Severity Informational Explanation The Fabric Cont...

Page 462: ...ny ISLs attached to it That switch is unreachable from this switch Action Reduce the number of ISLs on the indicated switch to a number that within the limits 128 ISLs per switch Event Data Byte 0 dom...

Page 463: ...wo zones contain different members Modify the active zone set in one of the fabrics to make certain all of the zone names are unique between the fabrics to be joined 04 Build fabric protocol error A p...

Page 464: ...ive zone set in one of the fabrics to make certain all of the zone names are unique between the fabrics to be joined 04 Build Fabric protocol error A protocol error was detected during formation of a...

Page 465: ...nation The device connected to the other end of the interswitch link is not compatible Action Disconnect the interswitch link Event Data No supplementary data included with this event Distribution Swi...

Page 466: ...tact a service representative Event Data Byte 0 The error Reason Code 01 Error no notification for principal switch Not principal switch and never receives AAI DIA from the principal switch 02 Error d...

Page 467: ...3 Reserved Byte 4 7 Count of frame delivery timeout indications Byte 8 11 Count of frame delivery abort indications Distribution Switch EFC Server Host Nonvolatile System Event Log System Error Indic...

Page 468: ...ort mode 03 Process ELP reject with Unable to Process reason code 04 Procxess ELP reject with invalid revision level 05 Loopback indication 06 Non F_Port mode 07 When in legacy mode detect connection...

Page 469: ...le System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 121 Message Zone set activation failed Zone set too large Severity Informational Explanation T...

Page 470: ...nt Data Byte 0 Number of the congested port Byte 1 3 Reserved Distribution Switch EFC Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Inciden...

Page 471: ...an be ignored Event Data Byte 0 Number of the port on which the low BB credit condition was detected Byte 1 3 Reserved Distribution Switch EFC Server Host Nonvolatile System Event Log System Error Ind...

Page 472: ...as detected or there was a problem with delivery of the Zone Merge frame This event is always preceded by an ISL segmentation event event code 70 This code s purpose is to explain the cause of the fai...

Page 473: ...error with the zone merge response frame F3 FF Vendor Unique Byte 8 11 Error Code 01 Completion Fail 02 Not Used 03 Zone Merge Error too many zones 04 Zone Merge Error Incompatible zones 05 Zone Merg...

Page 474: ...lementation of the FC SW2 protocol and are typically complicated Decoding the event data requires engineering support Event data are as follows Bytes 0 3 Managing switch domain ID in internal format 1...

Page 475: ...tem power Action Ensure that the power cord is securely connected to the receptacles at both ends and verify the ac source is live If the ac voltage does not recover recovery is indicated by event 203...

Page 476: ...itch EFC Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 202 Message Power supply thermal failure Severity Major Explanat...

Page 477: ...Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 204 Message Power supply DC voltage recovery Severity Informational Expl...

Page 478: ...No supplementary data included with this event Distribution Switch EFC Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 20...

Page 479: ...firmware prepared for the shutdown Action If subsequent power events occur perform the data collection procedure for this unit using the EFC Manager and return the CD and the faulty power supply to I...

Page 480: ...fan number 1 6 Distribution Switch EFC Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 301 Message Second cooling fan pr...

Page 481: ...Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 303 Message Fourth cooling fan propeller has failed Severity Major Explan...

Page 482: ...0 Failed fan number 1 6 Distribution Switch EFC Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 305 Message Sixth cooling...

Page 483: ...er Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 311 Message Second cooling fan propeller has recovered Severity Informational...

Page 484: ...n Switch EFC Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 313 Message Fourth cooling fan propeller has recovered Sever...

Page 485: ...Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 315 Message Sixth cooling fan propeller has recovered Severity Informati...

Page 486: ...for the switch using the EFC Manager and return the CD and the faulty FRU to IBM for analysis and repair Event Data Byte 0 FRU code 01 LBA 02 CTP 03 SBAR 05 Fan module 06 Power supply 08 0F Port modul...

Page 487: ...L can be caused by an EFC Manager user or automatically after a firmware fault see Event Code 411 The event data indicates the type of reset that occurred Action No action required Event Data Byte 0 R...

Page 488: ...ume operations The dump file is automatically transferred from the switch to the EFC Server over the Ethernet LAN connection where it is stored for later retrieval during the data collection operation...

Page 489: ...es 0 1 Function release level MM Bytes 3 4 Maintenance release level II Bytes 6 7 Interim release level BBBBB Bytes 9 12 Build ID Example 30 31 2E 30 32 2E 30 30 20 30 30 34 38 Release 10 02 00 Build...

Page 490: ...al Explanation The EFC Server or SANpilot has initiated the download of a new version of the switch firmware Action No action required Event Data No supplementary data included with this event Distrib...

Page 491: ...transmit errors Sum of all xmit errors Bytes 4 7 Loss of CRS count Count of frames sent where Ethernet adapter does not see Carrier Sense at the end of the preamble Bytes 8 11 SQE error count Count o...

Page 492: ...ame segment are working properly Event Data Bytes 0 3 Total Ethernet receive errors Sum of all receive errors Bytes 4 7 Dribble bits count Count of frames where the received frame had from one to seve...

Page 493: ...ver is terminated but should automatically recover once the reset is complete Action Perform the data collection procedure for the switch using the EFC Manager and return the CD to IBM for analysis Ev...

Page 494: ...ndication can be reported Action Replace the switch Perform the data collection procedure for the switch using the EFC Manager and return the CD and the faulty CTP card to IBM for analysis and repair...

Page 495: ...d and the CD to IBM for analysis and repair Event Data Byte 0 Slot Position Byte 1 Reason Code 00 TX clock loss 01 Solicited response parity error detected 02 Solicited response invalid error detected...

Page 496: ...on Code See following chart Word 1 Byte 0 3 Elapsed millisecond tick count Word 2 Byte 0 1 High availability error callout 1 Byte 2 3 High availability error callout 2 Word 3 Byte 0 Detecting port Byt...

Page 497: ...port HA Error Callouts Words 2 4 0x0E Internal SBAR time out HA Error Callouts Words 2 4 0x0F Internal SBAR parity error HA Error Callouts Words 2 4 0x10 User port internal protocol error HA Error Ca...

Page 498: ...x28 Embedded port detected frame integrity error HA Error Callouts Words 2 4 0x29 Embedded port detected frame error non parity HA Error Callouts Words 2 4 0x2A Embedded port detected frame error pari...

Page 499: ...e HA Error Callouts Words 2 4 0x3E User port internal protocol error Credit out of sync HA Error Callouts Words 2 4 0x3F Reserved 0x40 SBAR detected request out of range error HA Error Callouts Words...

Page 500: ...exceeds an error threshold which results in a subsequent port module failure Event Data Byte 0 Slot position Byte 1 Anomaly reason code See following chart 0x00 Common logic error 0x01 ASIC common er...

Page 501: ...Error Callouts Words 2 4 0x0A Port Module detected external parity error HA Error Callouts Words 2 4 0x0B SBAR Module detected lost of system clock HA Error Callouts Words 2 4 0x0C Port Module detect...

Page 502: ...ds 2 4 0x23 Port detected SBAR response error HA Error Callouts Words 2 4 0x24 User port detected clock error HA Error Callouts Words 2 4 0x25 Port module internal address bus error HA Error Callouts...

Page 503: ...sponse HA Error Callouts Words 2 4 0x3B User port detected frame error Undeliverable frame HA Error Callouts Words 2 4 0x3C User port detected transmission rate discrepancy HA Error Callouts Words 2 4...

Page 504: ...Manager save the data file to the EFC Server Zip drive Return the CD to IBM for analysis Perform a system power on reset If the problem persists replace the switch Event Data Byte 0 Slot position Byt...

Page 505: ...data collection operation for this switch using the EFC Manager saving the data file to the EFC Server Zip drive If the problem persists following a system power on reset replace the switch and retur...

Page 506: ...rt has failed All other ports on the module remain operational if their respective Service Required LEDs are off Action Perform a data collection procedure for this switch using the EFC Manager save t...

Page 507: ...d 07 LC connector 08 MT RJ connector 09 MU connector Bytes 13 14 Transmitter technology 0200 Longwave laser LC 0040 Shortwave laser 0020 Shortwave laser with OFC 0010 Longwave laser LL 0008 Long dista...

Page 508: ...ntained invalid corrupt data 0x04 External wrap test requires active link 0x05 Routing table test failed 0x06 No bit sync achieved 0x07 VC rare event status register is set 0x10 Port s maximum speed i...

Page 509: ...r 00 8F Byte 1 Anomaly reason code See following chart Bytes 4 7 Elapsed millisecond tick count Bytes 8 9 High availability error callout 1 Internally defined Bytes 10 11 High availability error callo...

Page 510: ...m clock HA Error Callouts Words 2 4 0x0D SBAR detected invalid request from port HA Error Callouts Words 2 4 0x0E Internal SBAR time out HA Error Callouts Words 2 4 0x0F Internal SBAR parity error HA...

Page 511: ...rror HA Error Callouts Words 2 4 0x27 User Port detected invalid address HA Error Callouts Words 2 4 0x28 Embedded port detected frame integrity error HA Error Callouts Words 2 4 0x29 Embedded port de...

Page 512: ...HA Error Callouts Words 2 4 0x3D User port detected transmission rate inconsistent mode HA Error Callouts Words 2 4 0x3E User port internal protocol error Credit out of sync HA Error Callouts Words 2...

Page 513: ...er Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 512 Message SFP optics nonfatal error Severity Minor Explanation A Small Form...

Page 514: ...e 514 Message SFP optics failure Severity Major Explanation A Small Form Factor pluggable optics module failure has been detected by the system software The amber LED associated with this port is illu...

Page 515: ...Record LIR is generated and sent to the host using the Link Incident reporting procedure defined in the T11 99 017v0 document If after fault isolation is performed by the host it is determined that th...

Page 516: ...ing the Link Incident reporting procedure defined in the T11 99 017v0 document If after fault isolation is performed by the host it is determined that the incident is because of a port failure perform...

Page 517: ...dent reporting procedure defined in the T11 99 017v0 document If after fault isolation is performed by the host it is determined that the incident is because of a port failure perform a data collectio...

Page 518: ...99 017v0 document If after fault isolation is performed by the host it is determined that the incident is because of a port failure perform a data collection procedure for this switch using the EFC M...

Page 519: ...k incident reporting procedure defined in the T11 99 017v0 document If after fault isolation is performed by the host it is determined that the incident is because of a port failure perform a data col...

Page 520: ...g procedure defined in the T11 99 017v0 document If after fault isolation is performed by the host it is determined that the incident is because of a port failure perform a data collection procedure f...

Page 521: ...error callout 1 Bytes 10 11 High Availability error callout 2 Byte 12 Detecting port Byte 13 Connected port Byte 14 Participating SBAR Bytes 16 17 High Availability error callout 3 Bytes 18 19 High Av...

Page 522: ...4 0x10 User port internal protocol error HA Error Callouts Words 2 4 0x11 User port internal parity error HA Error Callouts Words 2 4 0x12 User port internal buffer range error HA Error Callouts Words...

Page 523: ...outs Words 2 4 0x2A Embedded port detected frame error parity HA Error Callouts Words 2 4 0x2B Embedded port detected invalid SBAR response HA Error Callouts Words 2 4 0x2C Embedded port detected rece...

Page 524: ...User port internal protocol error Credit out of sync HA Error Callouts Words 2 4 0x3F Reserved 0x40 SBAR detected request out of range error HA Error Callouts Words 2 4 0x41 Reserved 0x42 User egress...

Page 525: ...ode 00 Operator requested with debug command 02 Initialization failure 03 Hot plug power up diagnostics failure acknowledgement 04 Communications with hardware is irregular or non existent 05 Read of...

Page 526: ...perating firmware If the firmware supports the model perform the data collection procedure for the switch using the EFC Manager If the problem persists following a system power on reset replace the sw...

Page 527: ...n Switch EFC Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 801 Message Critically hot temperature warning Port module t...

Page 528: ...a included with this event Distribution Switch EFC Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 805 Message High tempe...

Page 529: ...ent Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 807 Message SBAR module shutdown due to thermal violation Severity Major Explanation The SBAR Module has b...

Page 530: ...itch EFC Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 811 Message Critically hot temperature warning CTP thermal senso...

Page 531: ...uded with this event Distribution Switch EFC Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 850 Message System shutdown...

Page 532: ...SAN32M1 Fabric Switch Installation and Service Manual 500...

Page 533: ...hard drive failure Windows 2000 operating system QuikSync backup and restore application from Iomega Readme txt file with restore instructions Print and follow these instructions to restore the EFC Se...

Page 534: ...ocedure To restore the EFC Server 1 Print the readme txt instructions provided on the EFC Server Restore CD ROM a Insert the EFC Server Restore CD ROM in the CD ROM drive of an operational PC or lapto...

Page 535: ...of the Notepad window 2 Ensure the EFC Server PC is powered off The following steps delete all data from all hard drive partitions 3 Insert the EFC Server Restore CD ROM in the CD ROM drive and power...

Page 536: ...SAN32M1 Fabric Switch Installation and Service Manual 504...

Page 537: ...ons to consolidate multiple Enterprise Fabric Connectivity EFC Servers by configuring one notebook personal computer PC as the server and configuring the remaining PCs as both clients backups The appe...

Page 538: ...client backups Although there can be multiple notebook PC configurations the two configurations described as follows are the most probable and are addressed in this appendix Multiple EFC Server PCs Fi...

Page 539: ...1 20 9 12 24 8 5 17 4 16 1 13 MDIX 10M 5 Switch 3com 1 2 3 4 6 7 8 9 1 0 1 1 12 22 23 23 2 4 21 20 1 9 1 8 17 16 15 1 4 1 3 Power 100M Collision Port Status Green 100M Yellow 10M Flash Activity MID Ba...

Page 540: ...7 8 9 10 11 12 22 23 23 24 2 1 20 1 9 18 1 7 1 6 1 5 14 13 Power 100M Collision Port Status Green 100M Yellow 10M Flash Activity MID Baseline 10 100 Hub 3C16411 SuperStack 3 21 20 9 12 24 8 5 17 4 16...

Page 541: ...tion and product type The address format is 010 rrr ppp xxx where rrr is the location number 001 002 003 or 004 which specifies either the location of a single switch or the location of a switch in an...

Page 542: ...eline 10 100 Hub 3C16411 SuperStack 3 21 20 9 12 24 8 5 17 4 16 1 13 MDIX 10M 5 Ethernet Hub 3com 1 2 3 4 6 7 8 9 10 11 12 22 23 23 24 21 20 19 18 17 16 15 14 13 Power 100M Collision Port Status Green...

Page 543: ...ations Perform the following steps for the switch configurations shown in Figure 199 and Figure 200 1 Designate one notebook PC as the EFC Server as directed by the customer s network administrator an...

Page 544: ...names of client backup PCs follow the same numbering sequence used during IP addresses assignment e Click OK When prompted to restart the computer click No The PC will be rebooted later 3 Ensure each...

Page 545: ...operties dialog box displays with the IP Address tab selected f At the Adapter list box select 2 Silicom FastEthernet CardBus bottom Ethernet card at the right side of the PC for the private LAN and c...

Page 546: ...in a blank area of the Product View and select New or select New product from the Configuration menu The New Product dialog box displays b Type the IP address of the switch c Select IBM TotalStorage...

Page 547: ...ive minutes for the Ethernet link to establish then inspect the Product View at the EFC Server Ensure all switch icons appear with a green circle as the background indicating the switches are defined...

Page 548: ...t backup PCs 1 Click the Windows Start button The Windows Workstation menu displays 2 Sequentially select Settings and Control Panel The Control Panel window displays 3 Double click the Network icon T...

Page 549: ...lays 10 Type the Windows 2000 user name and password and click OK The Windows 2000 desktop opens and the EFC Manager Login dialog box displays NOTE The default user name is Administrator and the defau...

Page 550: ...The Network dialog box displays with the Bindings tab selected 5 At the Show Bindings For list select all protocols 6 Double click the TCP IP Protocols selection to expand it 7 Select 1 FE574B 3Com 10...

Page 551: ...PC can login to the EFC Server Perform this procedure at each client backup PC 1 Reboot the client backup PC a Click the Windows Start button The Windows 2000 Workstation menu displays b At the Windo...

Page 552: ...ion as follows a Type the user name and password NOTE The default user name is Administrator and the default password is password The user name and password are case sensitive b At the EFC Server fiel...

Page 553: ...root C directory rename the EfcData folder to EfcDataBackup then copy the EfcData folder from the Zip drive to the root directory as a replacement 6 Close the Exploring window 7 Reboot the client bac...

Page 554: ...ssword The user name and password are case sensitive b At the EFC Server field select localhost from the list box c Click Login The Product View displays NOTE When services restart on the new EFC Serv...

Page 555: ...escribed in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Ca...

Page 556: ...other countries or both IBM TotalStorage ESA 370 ESA 390 ESCON eServer FICON FICON Express Multiple Virtual System MVS OS 390 Parallel Enterprise Server POWER3 II System Automation SA for OS 390 Syste...

Page 557: ...maintenance conditions Federal Communications Commission FCC Statement The switch generates uses and can radiate radio frequency energy and if not installed and used in accordance with instructions p...

Page 558: ...at define product safety standards for all EU member countries The following directives apply to the switch The product conforms with all protection requirements of EU directive 89 336 EEC EMC Directi...

Page 559: ...ectronics Engi neers IEEE Ethernet standard on 24 gauge unshielded twisted pair wiring a baseband medium at 10 Mbps 100BaseT An implementation of the Institute of Electrical and Electronics Engi neers...

Page 560: ...ecking for undefined zones or aliases See also zone zone set address 1 To refer to a device or an item of data by its address A I 2 The location in a computer where data is stored 3 In data communica...

Page 561: ...on 1 The use to which a data processing system is put for example a payroll application an airline reservation application or a network application 2 A collection of software components used to perfor...

Page 562: ...c integrated circuit attribute In S 390 mode the connection status of the address on a configura tion matrix allowed blocked or prohibited Audit Log Log summarizing actions audit trail made by the use...

Page 563: ...ssion line or other medium The units of baud are seconds to the negative 1 power Note With Fibre Channel scheme a signal event represents a single transmission bit BB_Credit See buffer to buffer credi...

Page 564: ...d con nection See connectivity attribute See also dynamic connection dynamic connectivity blocked port In a director or switch the attribute that when set removes the com munication capability of a sp...

Page 565: ...annel protocol to send a transmission to all node ports N_Ports on a fabric See also broadcast frame broadcast frame In Fibre Channel protocol a frame whose destination address speci fies all node por...

Page 566: ...nel path identifier CHPID statement Type parameter Contrast with CVC cell In S 390 mode in a port address matrix a cell is the intersection point between a horizontal port address and a vertical port...

Page 567: ...mand 1 A character string from an external source to a system that repre sents a request for system action 2 A request from a terminal to per form an operation or execute a program 3 A value sent thro...

Page 568: ...on A configuration backup file is required to restore configuration data if the control pro cessor CTP card in a nonredundant ED 5000 Director is removed and replaced connectionless Nondedicated link...

Page 569: ...air connector credit See buffer to buffer credit CTP card See control processor card customer support Synonym for technical support CVC Channel operations running in block mode This occurs when a chan...

Page 570: ...dware with a specific pur pose D See also managed product 2 See node diagnostics 1 The process of investigating the cause or nature of a problem in a product or system 2 Procedures or tests used by co...

Page 571: ...the fabric it will be granted by the principal switch and will become the requesting switch s active domain ID The active domain ID is the domain ID that has been assigned by the principal switch and...

Page 572: ...protocol infra structure made up of switches and directors in an enterprise EFC is used to describe products such as EFC Management EFC Manager application or EFC Server EFC Audit Log Enterprise Fabri...

Page 573: ...motely on a user workstation EFCM Lite Enterprise Fabric Connectivity Manager Lite version EFCM Lite bun dles the Element Manager application for a specific switch or director the Enterprise Fabric Co...

Page 574: ...nterchange EDI The electronic transfer of preformatted business documents such as purchase orders and bills of lading between trading partners Electronic Industries Association EIA The governing body...

Page 575: ...e user must log in again A login dialog box displays if the user attempts to access any pages after the timeout has occurred embedded web server interface window The window for the embedded web server...

Page 576: ...nager application Enterprise Fabric Connectivity Manager Lite See EFCM Lite Enterprise Fabric Connectivity Product Status Log See EFC Product Status Log Enterprise Fabric Connectivity Server See EFC S...

Page 577: ...nts for an individ ual director or switch such as system events degraded operation FRU failures FRU removals and replacements port problems Fibre Channel link incidents and EFC Server to product commu...

Page 578: ...l duplex connection See also bridge port expansion port generic port node port segmented expansion port fabric services The services that implement the various Fibre Channel protocol ser vices that ar...

Page 579: ...at provides mapping of Fibre Channel capabilities to upper level protocols ULP including Internet proto col IP and small computer system interface SCSI D FCA See Fibre Channel Association FC adapter F...

Page 580: ...ated set of standards recognized by American National Standards Institute ANSI which defines specific protocols for flexi ble information transfer Logically a point to point serial data chan nel struc...

Page 581: ...Channel physical and signaling interface FC PH The American National Standards Institute ANSI document that specifies the FC 0 physical signaling FC 1 data encoding and FC 2 frame construct layers of...

Page 582: ...d to transfer files to and from a remote host Does not perform any conversion or translation firewall A networking device that blocks unauthorized access to all or parts of a network firewall zoning H...

Page 583: ...so bridge port expan sion port fabric port node port segmented expansion port GHz See gigahertz gigabit Gb A unit of measure for data storage equal to approximately 134 217 728 bytes Approximately one...

Page 584: ...arious vendors Contrast with homogeneous fabric hexadecimal A numbering system with base of sixteen valid numbers use the dig its 0 through 9 and characters A through F where A represents 10 and F rep...

Page 585: ...for jumping from one location to another within the same computer or network site or even to a location at a com pletely different physical location Commonly used on the world wide web for navigation...

Page 586: ...ics Engineers IEEE An organization of engineers and technical professionals that promotes the development and application of electronic technology and allied sciences integrated product Hardware produ...

Page 587: ...p IOPS Input output operations per second IP See Internet protocol IP address See Internet protocol address IPL See initial program load IPL configuration See initial program load configuration ISL Se...

Page 588: ...easure for data storage equaling 1 024 bytes or two to the tenth power Kilobytes are generally approximated as being one thousand bytes L laser Laser is an acronym for light amplification by stimulate...

Page 589: ...isplayed through the Ele ment Manager application that provides a history of Fibre Channel link incidents with associated port numbers for an individual direc tor or switch The information is useful t...

Page 590: ...fier for a logical device on a storage area network Peripherals use LUNs to represent addresses A small computer system interface SCSI device s address can have up to eight LUNs login server Entity wi...

Page 591: ...application IBM directors and switches are managed products See also device management information base MIB Related set of software objects variables containing informa tion about a managed device and...

Page 592: ...lator demodulator A communi cation device that converts digital computer data to signals and sig nals to computer data These signals can be received or transmitted by the modem via a phone line or oth...

Page 593: ...layer to the highest application layer D network address Name or address that identifies a device on a transmission control protocol Internet protocol TCP IP network The network address can be either...

Page 594: ...e Channel protocol a unique address identifier by which an N_Port is uniquely known It consists of a domain most significant byte an area and a port each 1 byte long The N_Port ID is used in the sourc...

Page 595: ...ostics that can be run by the customer engineer while the oper ational software is running These diagnostics do not impact user operations online state When the switch or director is in the online sta...

Page 596: ...ptical cable Single fiber multiple fibers or a fiber bundle in a structure built to meet optical mechanical and environmental specifications D E See also jumper cable trunk cable Synonymous with fiber...

Page 597: ...ersistent binding A form of server level access control that uses configuration informa tion to bind a server to a specific Fibre Channel storage volume or logical device using a unit number See also...

Page 598: ...ys one principal switch in a fabric If a switch is not connected to any other switches it acts as its own principal switch printed wiring assembly PWA A thin board on which integrated circuits and oth...

Page 599: ...of functional units in achieving communication 2 In systems network architechture the meanings of and sequencing rules for requests and responses for managing the network transferring data and synchro...

Page 600: ...a vital characteristic of virtually all high availability 24 hours 7 days per week computer systems and networks remote notification A process by which a system is able to inform remote users and wor...

Page 601: ...m area network SANavigator SANavigator management software provides easy centralized man agement of a SAN and quick access to all device configuration appli cations SANavigator Server The computer tha...

Page 602: ...sed with Fibre Channel links less than 500 m To achieve longer lengths single mode fiber is required The preferred fiber core size is 50 micron as this fiber has large bandwidth so that the distance i...

Page 603: ...dependent mode light path to propagate Contrast with multimode optical fiber small computer system interface SCSI An interface standard that enables computers to communicate with peripherals connecte...

Page 604: ...s In S 390 mode a method for configuring addresses subnet A portion of a network that shares a common address component On transmission control protocol Internet protocol TCP IP networks subnets are d...

Page 605: ...ctions of Automated Operations Control for Multiple Virtual Storage MVS ESCON Manager and Target System Control Facility D system name See product name system services processor SSP In a director or s...

Page 606: ...cal and or physical arrangement of stations on a network transceiver modules Transceiver modules come in longwave extra longwave or short wave laser versions providing a single fiber connection transf...

Page 607: ...te for a spe cific port Contrast with blocked connection See connectivity attribute See also allowed connection dynamic connection dynamic connectiv ity unblocked port Devices communicating with an un...

Page 608: ...very few error recovery services instead providing a direct way to send and receive datagrams over an IP network UDP IP is primarily used for broadcasting messages over an entire network Contrast with...

Page 609: ...h it must follow Contrast with volts alternating current See volt W warning message A message that indicates a possible error has been detected See also error message watt A unit of power in the Inter...

Page 610: ...50 MB of data The zip drive and disk is used for backing up the EFC Server and is located on the communications tray behind the EFC Server zone Set of devices that can access one another All connected...

Page 611: ...call home notification reporting 47 call home support configure at EFC Server 96 144 enable at EFC Server 144 channel wrap test procedure 338 circle green meaning of 43 clear system error light produc...

Page 612: ...ng features menu option 33 configuring open trunking menu option 34 congested threshold port properties dialog box 332 connectors and indicators 21 CTP card CMM module event codes 495 event codes 454...

Page 613: ...referred domain ID 130 EFC audit log 308 event log 308 EFC Manager consolidating EFC Servers version required 508 diagnostic features 24 EFC Manager application default password 97 156 368 default use...

Page 614: ...configure at EFC Server 143 enable at EFC Server 143 Ethernet hub 13 illustration 13 ethernet hub desktop installation 58 rack mount installation 60 event codes CMM module 800 through 899 495 CTP car...

Page 615: ...ns 353 managing versions of 353 modifying description 357 firmware library dialog box 37 firmware versions 37 FL_Port configuring 159 flexport feature 119 Flexport PFE key 107 Flexport Technology PFE...

Page 616: ...ctor 187 LAN connecting the switch 71 recording and verifying EFC Server restoration information 103 recording EFC Server restoration information 103 setting EFC Server date and time 94 setting switch...

Page 617: ...36 port diagnostics 36 reset configuration 38 set online state 37 swap ports 36 maintenance port 5 23 management command line interface 3 EFC Server 11 out of band 3 out of band 2 remote workstation...

Page 618: ...igurations typical 16 network information configure EFC Server 75 configure switch at SANpilot interface 168 network information configuring 64 No principal switch 9 Node List View 324 node list view...

Page 619: ...52 port diagnostics dialog box 36 Port List View 320 port list view menu 40 port menu 39 port properties dialog box 39 ports binding 136 137 configurable types 1 configure at SANpilot interface 159 c...

Page 620: ...ans 374 FRUs 369 power supplies 372 SFF transceivers 370 SFP transceivers 370 S S 390 mode channel wrap tests 327 procedure 338 enabling or disabling port channel wrapping 322 port channel wrapping en...

Page 621: ...llation 54 63 error detection reporting and serviceability features 5 event codes 423 event log 312 fabric logs 310 fans 21 FRUs 18 FRUs front accessible 379 FRUs rear accessible 380 hardware log 312...

Page 622: ...dialog box menu 122 enabling and configuring 120 log 124 U UDP port default value 53 unblocking a port 352 unresponsive switch 9 user name assigning 97 configure at SANpilot interface 174 default EFC...

Page 623: ...book is Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Applicable to...

Page 624: ...pment Department GZW 9000 South Rita Road Tucson Arizona U S A 85775 4401 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 625: ......

Page 626: ...Printed in USA GC26 7665 01...

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