IBM 7870B4U, Service Manual

Page: 219 / 268

Broadcom Ethernet device tests
Use this information to resolve Broadcom Ethernet device errors.
Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v
See Chapter 4, “Parts listing,” on page 41 to determine which components are CRUs and which components
are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
405-002-xxx Passed the EEPROM test on the system board. N/A
405-903-xxx Failed the EEPROM test on the system board.
1. Make sure that the component firmware level is
up-to-date, upgrade if necessary; then, rerun the
test. The installed firmware level can be found
in the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-63017.
2. If the failure remains, refer to Chapter 5,
“Removing and replacing blade server
components,” on page 49 to replace the failed
component.
405-003-xxx Passed the Internal memory test. N/A
405-904-xxx Failed the Internal memory test.
1. Make sure that the component firmware level is
up-to-date, upgrade if necessary; then, rerun the
test. The installed firmware level can be found
in the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-63017.
2. If the failure remains, refer to Chapter 5,
“Removing and replacing blade server
components,” on page 49 to replace the failed
component.
Chapter 6. Diagnostics
205