IBM 7870B4U, Service Manual

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Storage drive self tests
Use this information to diagnose and resolve storage drive self test problems for
the blade server.
Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v
See Chapter 4, “Parts listing,” on page 41 to determine which components are CRUs and which components
are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
217-000-000 Passed the storage drive self test. N/A
217-900-xxx Failed the storage drive self test.
1. Make sure that the storage drive is securely
connected in the storage drive connector, then;
reseat the storage drive.
2. Rerun the test.
3. Make sure that the system BIOS firmware is at
the latest level, upgrade if necessary; then, rerun
the test. The BIOS firmware level can be found
in the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-63017.
4. Rerun the test.
5.
If the component failure remains, refer to
Chapter 5, “Removing and replacing blade
server components,” on page 49 to replace the
failed component.
217-800-xxx The storage drive self test was terminated by
the user. N/A
Tape alert flags
Use this information to diagnose and resolve tape alert flags for the blade server.
Tape alert flags are numbered 1 through 64 and indicate a specific media-changer
error condition. Each tape alert is returned as an individual log parameter, and its
state is indicated in bit 0 of the 1-byte Parameter Value field of the log parameter.
When this bit is set to 1, the alert is active.
Each tape alert flag has one of the following severity levels:
C - Critical
W - Warning
I - Information
Different tape drives support some or all of the following flags in the tape alert
log:
Flag 2: Library Hardware B (W) This flag is set when an unrecoverable
mechanical error occurs.
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BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide