v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing,” on page 41 to determine which components are CRUs and which components
are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error Code
Type
Error Message
Action
0x806F0112
Information
Group 4 (CPU Fault Reboot)
OEM system boot event
1.
Remove the blade server and ensure the
processors are installed correctly (see “Installing a
microprocessor and heat sink” on page 94).
2.
Verify that the system is running the latest UEFI
firmware (see “Firmware updates” on page 34).
3.
Run the Setup utility (see “Using the Setup
utility” on page 21).
a.
Make sure that both processors are displayed
by the system.
b.
Load the default settings.
c.
Go to the
System Settings
menu and make
sure the processor is enabled.
4.
If the problem continues, replace the processor
(see “Removing a microprocessor and heat sink”
on page 90 and “Installing a microprocessor and
heat sink” on page 94).
5.
(Trained service technician only) If the error
continues, replace the system-board assembly (see
“Removing the system-board assembly” on page
97 and “Installing the system-board assembly” on
page 98).
0x806F0207
Error
Group 4, processor (One of
CPUs) BIST failure
1.
Remove the blade server and ensure the
processors are installed correctly (see “Installing a
microprocessor and heat sink” on page 94).
2.
Verify that the system is running the latest UEFI
firmware (see “Firmware updates” on page 34).
3.
Run the Setup utility (see “Using the Setup
utility” on page 21).
a.
Make sure that both processors are displayed
by the system.
b.
Load the default settings.
c.
Go to the
System Settings
menu and make
sure the processor is enabled.
4.
If the problem continues, replace the processor
(see “Removing a microprocessor and heat sink”
on page 90 and “Installing a microprocessor and
heat sink” on page 94).
5.
(Trained service technician only) If the error
continues, replace the system-board assembly (see
“Removing the system-board assembly” on page
97 and “Installing the system-board assembly” on
page 98).
126
BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide
Summary of Contents for 7870B4U
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