IBM 7870B4U, Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing,” on page 41 to determine which components are CRUs and which components
are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error Code Type Error Message Action
0x806F0607 Error Processor X (CPU X Status) SM
BIOS uncorrectable error
1.
Verify that you have the latest system firmware
(see “Firmware updates” on page 34).
2. (Trained service technician only) If the error still
occurs, replace microprocessor
X (see “Removing
a microprocessor and heat sink” on page 90 and
“Removing a microprocessor and heat sink” on
page 90).
3. (Trained service technician only) If the error
continues, replace the system-board assembly (see
“Removing the system-board assembly” on page
97 and “Installing the system-board assembly” on
page 98).
0x806F070C Error Group 1 (All DIMMs) memory
configuration error Make sure that the memory modules are installed in
the correct order and configured correctly (see
“Installing a memory module” on page 65).
0x806F070C Error Group 1 (DIMM Group Sta)
memory configuration error Make sure that the memory modules are installed in
the correct order and configured correctly (see
“Installing a memory module” on page 65).
0x806F070C Error Group 1 (DIMM Status) memory
configuration error Make sure that the memory modules are installed in
the correct order and configured correctly (see
“Installing a memory module” on page 65).
0x806F070C Error Group 1 (One of the DIMMs)
memory configuration error Make sure that the memory modules are installed in
the correct order and configured correctly (see
“Installing a memory module” on page 65).
0x806F070C Error Memory device X (DIMM X
Status) memory configuration
error [Note
X =1-12]
Make sure that the memory modules are installed in
the correct order and configured correctly (see
“Installing a memory module” on page 65).
0x806F0807 Information Group 4, processor (One of
CPUs) disabled
1. Remove the blade server and ensure the
processors are installed correctly (see “Installing a
microprocessor and heat sink” on page 94).
2. Check the event logs for other related error
messages (see “Error logs” on page 103).
3.
Verify that the system is running the latest UEFI
firmware (see “Firmware updates” on page 34).
4. Run the Setup utility (see “Using the Setup
utility” on page 21).
a. Make sure that both processors are displayed
by the system.
b. Load the default settings.
c. Go to the System Settings menu and make
sure the processor is enabled.
Chapter 6. Diagnostics
143