IBM 7870B4U, Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing,” on page 41 to determine which components are CRUs and which components
are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error Code Type Error Message Action
0x806F0007 Error Group 4, processor (CPU X
Status) internal error [Note
X =1,2]
1.
Remove the blade server and ensure the
processors are installed correctly (see “Installing a
microprocessor and heat sink” on page 94).
2. Verify that the system is running the latest UEFI
firmware (see “Firmware updates” on page 34).
3. Run the Setup utility (see “Using the Setup
utility” on page 21).
a. Make sure that both processors are displayed
by the system.
b.
Load the default settings.
c.
Go to the System Settings menu and make
sure the processor is enabled.
4. If the problem continues, replace the processor
(see “Removing a microprocessor and heat sink”
on page 90 and “Installing a microprocessor and
heat sink” on page 94).
5. (Trained service technician only) If the error
continues, replace the system-board assembly (see
“Removing the system-board assembly” on page
97 and “Installing the system-board assembly” on
page 98).
0x806F000F Error FW/BIOS, firmware progress
(ABR Status) FW/BIOS ROM
corruption System board,
firmware progress (Firmware
Error) FW/BIOS ROM
corruption
1.
Install the latest UEFI firmware (see “Firmware
updates” on page 34).
2. Follow the UEFI recovery procedure in
“Recovering from a UEFI update failure” on page
223.
0x806F000F Error System board, firmware
progress (Firmware Error)
FW/BIOS ROM corruption
1. Install the latest UEFI firmware (see “Firmware
updates” on page 34).
2. Follow the UEFI recovery procedure in
“Recovering from a UEFI update failure” on page
223.
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BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide