Troubleshooting
Option Problems
Action
An IBM option that used
to work does not work
now.
Verify that all of the option hardware and cable
connections are secure.
If the option comes with its own test instructions, use
those instructions to test the option.
If the items above are correct and the test programs
found no problem, have the server and option serviced.
If the failing option is a SCSI option, verify that:
1. The cables for all external SCSI options are
connected correctly.
2. The last option in each SCSI chain, or the end of
the SCSI cable, is terminated correctly.
3. All external SCSI options are turned on. External
SCSI options must be turned on before the system
is turned on.
For more information, see your SCSI documentation.
If the problem recurs, have the system serviced.
Parallel Port Problems
Action
The number of parallel
ports displayed is less
than the number of
parallel ports installed.
Verify that:
1. Each port is assigned a unique address.
2. The parallel-port adapter, if you installed one, is
seated properly.
If the items above are correct, have the system serviced.
Serial Port Problems
Action
The number of serial
ports displayed is less
than the number of serial
ports installed.
Verify that:
1. Each port is assigned a unique address.
2. The serial-port adapter, if you installed one, is
seated properly.
If the items above are correct, have the server serviced.
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PC Server 315 User's Handbook
