Chapter 5. Getting Help, Service, and Information
If you need help, service, technical assistance, or just want more
information about IBM products, you will find a wide variety of
sources available from IBM to assist you.
For example, IBM maintains pages on the World Wide Web where
you can get information about IBM products and services, find the
latest technical information, and download device drivers and
updates. Some of these pages are:
http://www.ibm.com
Main IBM home page
http://www.pc.ibm.com
IBM Personal Computer
home page
http://www.pc.ibm.com/desktop/
IBM Commercial Desktop
home page
http://www.pc.ibm.com/servers/
IBM PC Server home page
http://www.pc.ibm.com/options/
IBM Options home page
Help is also available from bulletin boards and online services, as
well as by fax and telephone. This section provides information
about these sources.
Services available and telephone numbers listed are subject to
change without notice.
Before You Call for Service
Many server problems can be solved without outside assistance, by
using the online help or by looking in the online or printed
documentation that comes with your server or software. Also, be
sure to read the information in any README files that come with
your software.
Most servers, operating systems, and application programs come
with documentation that contains troubleshooting procedures and
explanations of error messages. (For troubleshooting and error
information about your PC Server 315, see Chapter 4, “Solving
Problems” on page 121.)
Copyright IBM Corp. 1997
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