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Troubleshooting the 100/10 PCI Ethernet Adapter

– The ACT LED illuminates when the adapter detects read or

write activity on the network, even when there is no activity
on the adapter. If the ACT LED is not on, make sure that
the hub and network are operating and that the correct
device drivers are loaded.

– The 100 LED illuminates when a 100 Mbps connection is

established.

Make sure that you are using the correct device drivers.

Check for operating system-specific causes for the problem.

Test the adapter.

Select Test adapter from the Main Menu on the Ethernet
adapter Configuration and Drivers diskette. How you test the
adapter depends on which operating system you are using (see
“Configuring the 100/10 Ethernet Adapter” on page 35).

Chapter 4. Solving Problems

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Summary of Contents for 315

Page 1: ...PC Server 315 User s Handbook IBM ...

Page 2: ...s or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products...

Page 3: ...orkspace 11 Comfort 11 Glare and Lighting 12 Air Circulation 12 Electrical Outlets and Cable Lengths 13 Getting Help on the World Wide Web 13 IBM PC Server Startup Support 13 Chapter 2 Configuring Your Server 15 Configuration Overview 16 Using the Configuration Setup Utility Program 18 Starting the Configuration Setup Utility Program 19 System Summary 20 Product Data 20 Devices and I O Ports 20 Da...

Page 4: ... 51 Accessing the System Board 53 Working with Adapters 55 Riser Configuration 55 Plug and Play 56 Installing Adapters 57 Removing Adapters 61 Removing and Replacing the Riser Card 64 Removing the Riser Card 64 Replacing the Riser Card 66 Working with Memory Module Kits 68 Standard and Optional Memory Module Configurations 69 Installing or Removing DIMM Kits 69 Installing Video Memory Module Kits ...

Page 5: ...Intruder Alert 133 The Test Group Window 133 Using the Module Tests 135 Changing Selected Tests in Test Groups 136 Creating Test Scripts 136 Test Options 137 Option Diskettes 139 Error Messages 140 Types of Messages 140 Multiple Messages 140 POST Error Message Table 141 SCSI Messages 160 Troubleshooting 161 Troubleshooting the 100 10 PCI Ethernet Adapter 168 Network Connection Problems 168 100 10 ...

Page 6: ...tional Services 188 Enhanced PC Support Line 188 900 Number Operating System and Hardware Support Line 188 Network and Server Support Line 189 Ordering Support Line Services 189 Warranty and Repair Services 190 Ordering Publications 191 Appendix A Jumpers and Switches 193 Changing Jumper Positions 193 Three Pin Jumper Blocks 193 Switch Settings 195 Microprocessor Switches 196 Serial B or Infrared ...

Page 7: ...Index 219 Contents vii ...

Page 8: ...sconnect cables as shown below when installing moving or opening the covers of this product or attached devices The power cord must be used with a properly grounded outlet 1In the U K by law the power cord must be 2In the U K by law the telephone cable must disconnected after the telephone line cable be connected after the power cord ...

Page 9: ...que provenant des câbles d alimentation télephoniques et de transmission peut présenter un danger Pour éviter tout risque de choc électrique connectez et déconnectez ces câbles comme indiqué ci dessous lorsque vous installez ou déplacez ce matériel ou les unités connectées ou que vous soulevez un carter Connectez les câbles de signaux sur les prises murales Connectez d abord tous les câbles sur le...

Page 10: ...le Dispose of the battery as required by local ordinances or regulations ATTENTION Danger d explosion en cas de remplacement incorrect de la batterie Remplacer uniquement par une batterie IBM de type 33F8354 ou d un type équivalent recommandé par le fabricant La batterie contient du lithium et peut exploser en cas de mauvaise utilisation de mauvaise manipulation ou de mise au rebut inappropriée Ne...

Page 11: ...otechnical Commission IEC 825 and CENELEC EN 60 825 for Class 1 laser products When a CD ROM drive is installed note the following CAUTION Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Opening the CD ROM drive could result in exposure to hazardous laser radiation There are no serviceable parts inside the C...

Page 12: ...Select utility program Chapter 3 Installing Options contains instructions for installing and removing options such as memory adapters and internal drives Instructions for connecting external options and completing your option installation are also included in this chapter Chapter 4 Solving Problems includes an overview of the diagnostic tools instructions for testing the server lists of error mess...

Page 13: ...ovides a section to record and update important information about your server including serial numbers key number and device records which contain configuration information Whenever you add options to your server be sure to update the information in this appendix Appendix D Notices contains product notices and trademarks An index follows the appendixes If you find a term that you are not familiar ...

Page 14: ...ion to this handbook the following publications come with your PC Server 315 The PC Server 315 Setup and Installation sheet contains the instructions for setting up and cabling your server The PC Server 315 User s Reference contains detailed information about the advanced features of your server The PC Server Service and Support pamphlet contains important information and phone numbers to call for...

Page 15: ...in the U S and Puerto Rico call 1 800 426 3395 In Canada call Customer Assistance at 1 800 465 3299 In all other countries contact the IBM support organization that services your area your IBM marketing representative or your IBM reseller xvi PC Server 315 User s Handbook ...

Page 16: ...rained specialists who can help you set up install and configure your server The PC Server 315 comes with a limited three year on site warranty In addition IBM s PC Server Startup Support program provides coverage to PC Server customers during the first 90 days after installation at no additional charge This comprehensive program enhances IBM s support for setup installation configuration and prob...

Page 17: ... Rugged dependability is achieved by incorporating various quality standards and design points Refer to the Setup and Installation sheet for detailed information for setting up and cabling the server This chapter contains an overview of the server features and components If you plan to install options see Chapter 3 Installing Options on page 43 and install your options before using your server The...

Page 18: ...ort 5 Controls and Status Indicators 6 Input Output Connectors 8 Expansion Bays 10 Arranging Your Workspace 11 Comfort 11 Glare and Lighting 12 Air Circulation 12 Electrical Outlets and Cable Lengths 13 Getting Help on the World Wide Web 13 IBM PC Server Startup Support 13 2 PC Server 315 User s Handbook ...

Page 19: ... bus slot The number of slots available for expansion varies by model Video Super video graphics array SVGA PCI adapter 1 MB VRAM expandable to 2 MB Compatibility Color graphics adapter CGA Video graphics array VGA Security Features Bolt down capability Door lock Selectable drive startup Power on and administrator passwords Upgradable POST and BIOS Upgradable EEPROM on the system board POST BIOS u...

Page 20: ...ray SVGA capabilities Ethernet networking is installed on some models This system s design provides a powerful cost effective server The PC Server 315 takes advantage of advancements in microprocessor speed memory capacity application programs communication devices and operating environments Your server offers an innovative multiple bus architecture that provide four dedicated PCI slots two dedica...

Page 21: ...ystem and device drivers These CDs also contain online publications Refer to the documentation packaged with the ServerGuide CDs for more detailed information You can access the latest information about the operating systems that your PC Server 315 supports on the World Wide Web See Getting Help on the World Wide Web on page 13 for more information If you do not have access to the World Wide Web c...

Page 22: ...ed controls and status indicators are on the front of your server Diskette Drive In Use Light Diskette Eject Button CD ROM Eject Button CD ROM Tray Hard Disk Drive In Use Light CD ROM Drive In Use Light CD ROM Volume Control Power On Light Power Switch 6 PC Server 315 User s Handbook ...

Page 23: ... diskette Hard Drive In Use Light This lights when your server is accessing a SCSI device Diskette Eject Button Push this button to release a diskette from the drive CD ROM Eject Button Push this button to release a CD_ROM from the drive CD ROM Drive In Use Light This lights when the CD ROM drive is accessed CD ROM Volume Control You can turn this knob to increase or decrease the volume when you h...

Page 24: ...se Serial A Serial B USB Parallel Infrared External SCSI Connector Slot Not Used SVGA Connector Power Connector Ethernet Adapter Slot 1 Slot 8 Note For pin assignments and other details about these connectors see the User s Reference 8 PC Server 315 User s Handbook ...

Page 25: ...e shown here refer to the instructions that come with your adapter or monitor External SCSI Connector External SCSI devices attach here Ethernet Connector The cable for the Ethernet network attaches here Parallel Connector The server has one 25 pin parallel port A signal cable for a parallel device such as a printer attaches here For information about displaying and changing port assignments see D...

Page 26: ...f data CD ROM Drive All models comes with a SCSI CD ROM drive in expansion bay 2 Open Bays These open bays provide the flexibility to use combinations of 3 5 inch or 5 25 inch diskette hard disk tape and rewritable optical disc drives in your server For installation instructions and information about the types of drives that you can install in each bay see Installing Internal Drives on page 81 Har...

Page 27: ...he backrest and seat should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest When using the keyboard keep your forearms parallel to the floor and your wrists in a neutral comfortable position Try to keep a light...

Page 28: ...nitor as the room lighting changes throughout the day Where it is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compounds problems associated with glare Remember to clean...

Page 29: ...about PC Server product compatibility and configuration on the World Wide Web at http www pc ibm com servers This information is updated as new PC Server products are announced The following is a sample of the information available Current updates to device drivers flash BIOS and other code A listing of products that have been tested for compatibility with IBM PC Servers Certification and compatib...

Page 30: ...ated Fax System at 1 800 426 3395 in the U S or call 1 800 465 3299 in Canada For more information about this program or for help with the installation of your server In the U S call IBM at 1 800 772 2227 In Canada call IBM at 1 800 565 3344 In all other countries contact the IBM support organization that services your area your IBM marketing representative or your IBM reseller Note For additional...

Page 31: ...nd diagnostic support for the system board hard disk drives and other system components This chapter contains Configuration Overview 16 Using the Configuration Setup Utility Program 18 Starting the Configuration Setup Utility Program 19 System Summary 20 Product Data 20 Devices and I O Ports 20 Date and Time 22 System Security 23 Start Options 28 Advanced Setup 28 ISA Legacy Resources 29 Resolving...

Page 32: ...ll in your server the more you will have to interact with your server and your devices to correctly configure your system Two hardware configuration utility programs come with your server Configuration Setup SCSISelect The built in Configuration Setup utility program configures system board functions such as serial and parallel port assignments and the startup sequence for drives that you install ...

Page 33: ...3 Set jumpers or switches on the device See the device installation instructions 4 Install the device in the server See Chapter 3 Installing Options on page 43 If the device is an ISA adapter that is not a Plug and Play device use the ISA Legacy Resources Setup menu which is part of the Configuration Setup utility program to set the ISA legacy resources These include memory I O ports direct memory...

Page 34: ...rror message instructing you to do so Review this chapter and the information that comes with the device before making changes Also record the current settings see Table 3 on page 205 before making any changes The following menu appears when you start the Configuration Setup utility program F1 Help Move Esc Exit Enter Select System Summary Product Data Devices and I O Ports Date and Time System Se...

Page 35: ...ting system starts see Resolving Configuration Conflicts on page 30 To access the Configuration Setup Utility program 1 Turn on the server and watch the screen 2 When the message Press F1 for Setup appears press F1 3 Follow the instructions on the screen to view or change the configuration 4 Select the Exit Setup option on the menu or press Esc to exit the Configuration Setup utility program You m...

Page 36: ...ically erasable programmable ROM EEPROM and BIOS Changes that you make on other menus are reflected on this summary screen You cannot edit any fields The Product Data choice appears on the full Configuration Setup menu Devices and I O Ports Select this choice to view or change the assignments for devices and ports Some programs and devices require specific assignments Review the documentation that...

Page 37: ...nment The Configuration Setup utility program assigns serial ports but you might have special hardware or software that requires you to change these assignments You can add serial ports by installing a serial adapter in an expansion slot See the documentation that comes with the serial adapter for information about port assignments You can connect an optional infrared transceiver module to the inf...

Page 38: ...on that comes with the monitor to determine the type and refresh rate Select Video Setup then use the Left Arrow or Right Arrow key to select from the list of available choices Date and Time Select Date and Time to change or set values for the system date and time You use this option to set the real time clock in the server The system time is in a 24 hour format hour minute second The system date ...

Page 39: ...d an administrator password are set An administrator password is the only password set You enter the Configuration Setup utility program You start the server from a diskette The server does not display a password prompt when No passwords are set The password prompt is set to Off only a power on password is set and the server is not being started from a diskette In this case the server starts but t...

Page 40: ...enter either password to complete the system startup Administrator password provides access to all choices on the Configuration Setup utility program menu Administrator password menu can enable the power on password user to change the power on password Power on password provides access to a limited set of choices on the Configuration Setup utility program menu Setting an Administrator Password The...

Page 41: ... and type the password again 4 Select Set or Change Administrator Password to save the new password then press Enter The password becomes effective immediately Note A message appears if the two passwords do not match If this happens press Esc to cancel the request and return to the System Security menu To delete an administrator password 1 Select Administrator Password on the System Security menu ...

Page 42: ...our current server configuration see Removing a Password on page 108 for more information You must then reconfigure your server To set a power on password 1 Select Power on Password on the System Security menu then press Enter The Power on Password menu appears 2 Type the password in the Enter Power on Password data field You can use any combination of up to seven characters A Z a z and 0 9 for yo...

Page 43: ...bled so that both the user and administrator have access to the diskette drives To change this setting so that access to the diskette drives is disabled select the System Security menu option then select Secure Diskette Drives Use the Up Arrow or Down Arrow key to highlight the assignment that you want to change Press the Left Arrow or Right Arrow key to toggle the entry to the appropriate value I...

Page 44: ...ette drive then checks the bays for a hard disk drive Select Startup Device on the Start Options menu Then follow the menu to set your startup sequence You can enable your server to run without checking for the presence or state of a monitor keyboard or diskette drive The devices are disabled after the POST completes and the operating system has loaded This allows you to enter a password and updat...

Page 45: ...ntrol the device mode When you change this value to Disabled the system is unable to update the configuration during POST Select Processor Control to control the microprocessor BIOS updates during system startup When you change this value to Disabled the system is unable to update the microprocessor during startup ISA Legacy Resources Select ISA Legacy Resources to identify resources used by ISA a...

Page 46: ...es the same resource as another device For example a conflict occurs when two adapters try to write to the same address space A device resource is changed for example changing jumper settings A device function is changed for example assigning COM 1 to two different serial ports A software program is installed that requires the same resource as a hardware device for example an expanded memory speci...

Page 47: ...ation Setup Utility Program on page 19 for instructions 2 Determine which adapter or device is causing the error 3 Change configuration resource allocations Use the Configuration Setup utility program to view or change system board resource allocations 4 Change adapter jumpers or switches Jumpers and switches define the system resources a device uses If the settings are incorrect or set to use a r...

Page 48: ...ror Screen messages indicate a conflict exists To resolve conflicts you can change the software or hardware configuration Note Start the Configuration Setup utility program to view the addresses used by your system board functions Changing the Software Configuration The best way to resolve memory address conflicts is to change the addresses used by the application program or the device driver You ...

Page 49: ...rting the SCSISelect Utility Program You can access this program when you start the server The SCSISelect prompt appears after the IBM logo screen Press Ctrl A immediately after the SCSISelect prompt appears Use the Up Arrow or Down Arrow key to move the highlight bar to the various menu choices Press Esc to return to the previous menu Also you can press the F5 key to switch between color and mono...

Page 50: ...s choice to configure SCSI device parameters Before you can make updates you must know the ID of the device whose parameters you want to configure Advanced Configuration Options Select this choice to view or change the settings for advanced configuration options These options include enabling support for large hard disk drives and support for multiple drives with DOS Version 5 0 and higher SCSI Di...

Page 51: ...the hard disk is working make a backup copy of all the files and programs on the hard disk 2 Select Format disk from the SCSISelect Disk Utilities menu then follow the instructions on the screen Note Hard disks normally contain more tracks than their stated capacity to allow for defective tracks A message appears on the screen if the defect limit is reached If this happens have the system serviced...

Page 52: ...onfiguration procedures for each adapter that you want to install Even though the Ethernet Configuration and Drivers program can detect all the PCI adapters in your server you must perform the installation process before you can use the adapter Configuring for Windows NT Server 4 0 To configure the Ethernet adapter for the Windows NT Server 4 0 operating system 1 Double click on the Network icon o...

Page 53: ...will also track the actual network activity of the device driver 6 When testing completes click on OK to accept the configuration Then click on OK again 7 Under Network Adapter select the IBM 100 10 PCI Ethernet Adapter Then click on Close Note If you have other LAN protocols installed such as TCP IP additional screens will appear requesting configuration information If this occurs follow the inst...

Page 54: ...rive A and switch to that drive 2 At the operating system prompt type SETUP README 3 Press Enter 4 Select Installing 100 10 PCI Ethernet adapter drivers then follow the instructions on the screen Duplexing Duplexing is a performance option that lets you choose how the adapter sends and receives packets over the network There are three duplex modes Full duplex The adapter sends and receives packets...

Page 55: ... How To Set Duplex Mode Windows NT Server 4 0 Define the Setup program 1 Double click on the Network icon on the Control Panel 2 Click on the Adapters button 3 Click on the Properties button 4 Click on the Change button 5 Under Network Speed select 100 Mbps or 10 Mbps 6 Under Duplex Mode select Half Duplex or Full Duplex 7 Click on Ok Then click on Ok again 8 Click on Close 9 Click on Ok to restar...

Page 56: ...0 PCI Ethernet adapters can be used with either type of hub for 10 Mbps or 100 Mbps operations Shared Hubs In a shared network environment servers are connected to hubs A repeater is built into each port of the hub All ports of the repeater hub share a fixed amount of bandwidth or data capacity A 100 Mbps shared hub means that all nodes on the hub must share the 100 Mbps or bandwidth As stations a...

Page 57: ...the full bandwidth of the network Data is sent only to the port that leads to the correct workstation If a new workstation is added to a 100 Mbps switching hub the new workstation receives its own dedicated 100 Mbps link that does not affect the 100 Mbps bandwidth of other workstations Switching hubs can effectively increase the overall bandwidth available on the network significantly improving pe...

Page 58: ...Configuration 55 Plug and Play 56 Installing Adapters 57 Removing Adapters 61 Removing and Replacing the Riser Card 64 Removing the Riser Card 64 Replacing the Riser Card 66 Working with Memory Module Kits 68 Standard and Optional Memory Module Configurations 69 Installing or Removing DIMM Kits 69 Installing Video Memory Module Kits 73 Working with Internal Drives 77 Installing Internal Drives 81 ...

Page 59: ...location that is dry Rain or spilled liquids might damage your server Leave about 51 mm 2 in of space around the front and rear of the server to allow the server cooling system to work properly Have a supply of 1 MB and 2 MB 3 5 inch diskettes available Back up all important data before you make changes to disk drives Before installing a new microprocessor read thoroughly the information provided ...

Page 60: ... your server you must disconnect the telephone line from the server before unplugging any power cords also known as power cables When reassembling your server you must reconnect the telephone line after you plug in the power cords 2 Unplug all the power cords from electrical outlets 3 Disconnect all communication cables from external receptacles 4 Disconnect all cables and power cords from the bac...

Page 61: ...ters the riser card and memory module kits by the edges Never touch any exposed circuitry Prevent others from touching components When you are installing a new option touch the static protective package containing the option to a metal expansion slot screw or other unpainted metal surface on the server for at least two seconds This reduces static electricity from the package and from your body Whe...

Page 62: ...lat blade screwdriver Read Electrical Safety on page 45 and Handling Static Sensitive Devices on page 46 1 Unlock the server door if locked 2 Open the front door completely and lift it up Set the door aside 3 Remove any media diskettes or tapes from the drives then turn off all attached devices and the server Diskette Eject Button Diskette Drive Chapter 3 Installing Options 47 ...

Page 63: ...nited Kingdom you must perform this step before disconnecting the power cord 5 Unplug all power cords cables from electrical outlets then disconnect all other cables from the back of the server This includes standard and optional features Infrared Keyboard Mouse Monitor USB Device Parallel Device SCSI Device Serial Device 48 PC Server 315 User s Handbook ...

Page 64: ...ptions Removing the Cover 1 Locate the cover release latch on the bottom edge in the front of the server 2 Press the release latch upward and slide the cover forward 3 Set the cover aside Chapter 3 Installing Options 49 ...

Page 65: ...he following illustration 3 Extend the bottom of the server the side with the floor stand over the end of the table approximately 40 mm 1 5 in 4 Locate the two release tabs on the bottom of the floor stand 5 Pull out both release tabs and lift the floor stand upward 6 Set the floor stand aside 50 PC Server 315 User s Handbook ...

Page 66: ...ts a variety of devices that are IBM installed or that you can install later If you plan to install remove or replace hardware in your server you will need to know the layout of the system board The following simplified layout of the system board identifies server components The numbered pointers identify the components of the system board Chapter 3 Installing Options 51 ...

Page 67: ... 4 Switches for microprocessor speeds and diskette write protection 5 Battery 6 3 3 V ac power connector 7 Main power connector 8 Secondary fan connector 9 Microprocessor 1ð Power LED connector 11 First fan connector 12 System memory connectors 13 Riser card connector 14 Serial B port 52 PC Server 315 User s Handbook ...

Page 68: ...rading the microprocessor you might need to remove some adapters For instructions see Removing Adapters on page 61 Also to access the switches for updating the settings for the microprocessor speed you might need to remove the riser card an adapter and any cables attached to the system board Instructions for installing the microprocessor upgrade are in Installing Microprocessor Upgrades on page 95...

Page 69: ...on page 55 The riser card go to Removing and Replacing the Riser Card on page 64 A memory module kit go to Working with Memory Module Kits on page 68 A video memory module kit go to Installing Video Memory Module Kits on page 73 An internal drive go to Working with Internal Drives on page 77 A microprocessor upgrade go to Installing Microprocessor Upgrades on page 95 54 PC Server 315 User s Handbo...

Page 70: ... has adapter connectors called expansion slots which are located on a riser card Riser Configuration The following information describes the expansion slots that are available on the PCI ISA riser card The server riser card has four dedicated PCI slots two dedicated ISA expansion slots and one shared PCI ISA expansion slot You can install only one adapter in the shared slot Shared PCI ISA Slot 1 S...

Page 71: ...vides installation information to the server during startup This information is sensed by the input output I O bus and interpreted by the server Basic Input Output System BIOS The BIOS routines then automatically configure the adapter around the resources already in use by other devices Most adapters designed for PCI slots are Plug and Play devices However many ISA adapters are not Plug and Play d...

Page 72: ...see Removing the Cover on page 49 1 Review the instructions that come with the adapter a Determine if the adapter must be installed in a certain slot If there are no restrictions other than those previously discussed in this chapter you may use any empty bus compatible slot b If you need to change the switch or jumper settings on your adapter follow the instructions that come with the adapter 2 De...

Page 73: ...the top of the expansion slot cover b Slide the expansion slot cover out of the server c Store it in a safe place for future use Expansion slot Cover Expansion slot Screw 4 Touch the static protective package to any unpainted metal surface on the server then remove the adapter from the package Static Devices 58 PC Server 315 User s Handbook ...

Page 74: ...s with the installation use another slot a Carefully grasp the adapter and align it with the expansion slot b Slide the adapter into the expansion slot then press the adapter firmly in the connector c Tighten the expansion slot screw on the top of the adapter bracket Adapter Chapter 3 Installing Options 59 ...

Page 75: ... memory module kit go to Working with Memory Module Kits on page 68 A video memory module kit go to Installing Video Memory Module Kits on page 73 An internal drive go to Working with Internal Drives on page 77 A microprocessor upgrade go to Installing Microprocessor Upgrades on page 95 A security option go to Security Options on page 105 To complete the installation go to Completing the Installat...

Page 76: ... and power cords then remove the server cover see Removing the Cover on page 49 1 Remove the adapter a Note the expansion slot position of the adapter that you are removing b Loosen and remove the screw on top of the adapter bracket c If there are any internal cables attached to the adapter disconnect them d Carefully pull the adapter out of the slot Adapter Chapter 3 Installing Options 61 ...

Page 77: ... slot see Installing Adapters on page 57 for instructions If you are not installing another adapter in this expansion slot replace the expansion slot cover a Slide the cover over the open expansion slot b Replace and tighten the expansion slot screw on the top of the expansion slot cover Expansion Slot Cover Expansion Slot Screw 62 PC Server 315 User s Handbook ...

Page 78: ...odule kit go to Working with Memory Module Kits on page 68 A video memory module kit go to Installing Video Memory Module Kits on page 73 An internal drive go to Working with Internal Drives on page 77 A microprocessor upgrade go to Installing Microprocessor Upgrades on page 95 A security option go to Security Options on page 105 To complete the installation go to Completing the Installation on pa...

Page 79: ...e 49 Removing the Riser Card 1 If any adapters have cable connections to the system board or to a drive disconnect the cables Note the cable connector locations so that you can reconnect them 2 If any adapters are connected to the riser card note their positions then remove them For instructions see Removing Adapters on page 61 3 Disconnect the power cable that is attached to the riser card Note w...

Page 80: ...ve the riser card clip 5 Remove the riser card screw Front Top Back Bottom Riser Card Connector Riser Card System Board Screw Riser Card Clip 6 Lift the riser card straight up from the connector on the system board Chapter 3 Installing Options 65 ...

Page 81: ...Align the riser card directly above the connector on the system board then press the riser card into the connector Front Top Back Bottom Riser Card Connector Riser Card System Board Screw Riser Card Clip 2 Attach the riser card screw 66 PC Server 315 User s Handbook ...

Page 82: ... page 64 Note Cable connectors are keyed and connect only one way 5 If you removed any adapters in step 1 on page 64 attach them to the riser card For instructions see Installing Adapters on page 57 6 If you removed any cables from adapters to the system board or to drives connect the cables Chapter 3 Installing Options 67 ...

Page 83: ...in gold DIMMs The optimal speed is 60 ns You can install 32 MB 64 MB and 128 MB DIMMs The maximum amount of system memory your server supports is 512 MB Notes 1 Memory modules can have a maximum height of 30 mm 1 2 in If you use DIMMs that are greater than 25 mm 1 0 in in height you cannot install a full length adapter in the bottom expansion slot on the riser card 2 During startup the power on se...

Page 84: ...ons are subject to change Installing or Removing DIMM Kits Before you begin Read Electrical Safety on page 45 and Handling Static Sensitive Devices on page 46 Turn off the server Disconnect all external cables and power cords then remove the server cover see Removing the Cover on page 49 1 Locate the four system memory connectors at the right front corner of your server system board See the system...

Page 85: ...at to do next To install a DIMM kit go to step 3 To remove a DIMM kit go to step 5 on page 71 3 Use the following procedure to install a DIMM kit a Touch the static protective package containing the DIMM kit to any unpainted metal surface on the server then remove the memory module kit from the package Static Devices b Position the DIMM kit so that the two notches key slots on the bottom edge alig...

Page 86: ...ector will pop up 4 Go to step 6 on page 72 5 Use the following procedure to remove a DIMM kit a Firmly push downward on the retaining clips at both ends of the DIMM kit connector This will release the DIMM kit from the connector b Lift the DIMM kit out of the connector c Store the DIMM that you removed in a static protective package Chapter 3 Installing Options 71 ...

Page 87: ...configuration of the memory module kits What to do next To install or remove A video memory module kit go to Installing Video Memory Module Kits on page 73 An internal drive go to Working with Internal Drives on page 77 A microprocessor upgrade go to Installing Microprocessor Upgrades on page 95 A security option go to Security Options on page 105 To complete the installation go to Completing the ...

Page 88: ...video adapter will support high resolution graphics and text modes with 132 columns You can increase the video memory to a maximum of 2 MB by installing optional video memory modules POST automatically configures the video memory during startup Note See the User s Reference for more details about the video subsystem Before you begin Read Electrical Safety on page 45 and Handling Static Sensitive D...

Page 89: ...to gain access to the connectors For information about removing adapters see Removing Adapters on page 61 Two Video Memory Upgrade Sockets 2 Install the video memory modules a Touch the static protective package containing the video memory module kit to any unpainted metal surface on the server then remove the video memory module kit from the package Static Devices Static Devices 74 PC Server 315 ...

Page 90: ...ory module with the notch of the memory connector on the video adapter d Press the video memory module down firmly into the connector Make sure that the memory module is fully seated Note You must install two 512 KB video memory modules to upgrade the video memory Notch Video Memory Module Module Connector Bevel Chapter 3 Installing Options 75 ...

Page 91: ...ation of the video memory Note Adding or removing video memory modules changes the configuration information in the server When you restart the server the system displays a configuration error Start the Configuration Setup utility program and select Save Settings 76 PC Server 315 User s Handbook ...

Page 92: ...ver to read other types of media Internal drives are installed in bays The bays are referred to as bay 1 bay 2 and so on The following illustration shows the locations of the bays in your server Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Your server comes with a diskette drive installed in bay 1 and a CD ROM drive installed in bay 2 Some models come with a preinstalled hard disk drive Chapter 3 Installin...

Page 93: ...types of internal cables connect to the drive in your server A four wire power cable connects to most drives Two types of power cables and connectors are provided allowing you to connect drives with different types of connectors One of the drive power cables connects to the installed diskette drive and one connects to the CD ROM drive If a hard disk drive is installed one of the drive power cables...

Page 94: ...talled This cable also has additional connectors for installing other SCSI devices For help in selecting drives cables and other options for your server do one of the following Within the United States call 1 800 IBM 2YOU 1 800 426 2968 your place of purchase or your IBM reseller Within Canada call 1 800 565 3344 or 1 800 465 7999 Outside the United States and Canada contact your IBM HelpWare numb...

Page 95: ... in bay 6 The termination for the hard disk drive is set to Enabled When you install additional SCSI devices in bays 3 4 and 5 you must disable the termination for the devices before you install them PC Server 315 models that do not come with a preinstalled hard disk drive These models come with a device known as a terminator attached to the last connector on the SCSI cable When you install SCSI d...

Page 96: ...s on page 79 and Termination Requirements on page 80 Read the instructions that came with the internal drive Turn off the server Disconnect all external cables and power cords then remove the server cover See Removing the Cover on page 49 1 Determine the location for the drive that you want to install Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Chapter 3 Installing Options 81 ...

Page 97: ...he drive are set correctly Change the settings if necessary For information about termination requirements see Termination Requirements on page 80 4 If a tray is attached to a drive that you intend to install you must remove the tray before installing the drive Follow the instructions in the documentation that comes with the drive 5 To install a drive in bay 3 continue with the next step To instal...

Page 98: ...anel b Lift the cover plate and remove it from the server front panel Save the cover plate for future use 2 Remove the screws that secure the drive tray in bay 3 Then slide the tray out of the bay 3 If you are installing a 3 5 inch drive continue with the next step If you are installing a 5 25 inch drive go to step 9 on page 85 Chapter 3 Installing Options 83 ...

Page 99: ...Attach the drive to the drive tray using the screws that came with the drive kit then slide the drive tray in bay 3 Attention To ensure that the drive functions properly do not overtighten the screws 6 Reinstall and tighten the four screws that you removed in step 2 on page 83 84 PC Server 315 User s Handbook ...

Page 100: ...nnect the SCSI signal cable first then connect the power cable 8 Go to step 14 on page 86 9 Position the drive in bay 3 with the connectors facing the rear of the server 10 Slide the drive to the rear until it stops 11 Reinstall the four screws that you removed from the tray in step 2 on page 83 Attention To ensure that the drive functions properly do not overtighten the screws Chapter 3 Installin...

Page 101: ...hen connect the power cable 13 Store the drive tray in a safe place 14 Go to the device record form in Appendix C Server Records on page 203 and update the drive information What to do next To install or remove A microprocessor upgrade go to Installing Microprocessor Upgrades on page 95 A security option go to Security Options on page 105 To complete the installation go to Completing the Installat...

Page 102: ... from the drive assembly that contains bays 4 through 6 2 Lower the drive assembly from the server If necessary disconnect the fan s power connector For information about the location of the fan s power connector see Locating System Board Components on page 51 Chapter 3 Installing Options 87 ...

Page 103: ...it stops 4 Attach the drive to the drive assembly using the screws that came with the drive kit Attention To ensure that the drive functions properly do not overtighten the screws 5 If you have additional drives to install in bay 4 through bay 6 go to step 3 If you have no more drives to install continue with the next step 88 PC Server 315 User s Handbook ...

Page 104: ...r connector if removed in step 2 on page 87 8 Go to the device record form in Appendix C Server Records on page 203 and update the drive information What to do next To install or remove A microprocessor upgrade go to Installing Microprocessor Upgrades on page 95 A security option go to Security Options on page 105 To complete the installation go to Completing the Installation on page 113 Chapter 3...

Page 105: ...page 79 and Termination Requirements on page 80 Read SCSI IDs on page 79 and Termination Requirements on page 80 Turn off the server Disconnect all external cables and power cords then remove the server cover see Removing the Cover on page 49 1 Determine the location of the drive that you want to remove Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 90 PC Server 315 User s Handbook ...

Page 106: ...rom bay 3 continue with the next step To remove a drive from bay 4 through bay 6 go to step 8 on page 92 4 Disconnect the SCSI signal cable and power cable from the drive 5 Remove the screws that secure the drive in bay 3 Then slide the drive out of the bay 6 Store the drive in a safe place If the drive is attached to a drive tray remove the drive before storing it Chapter 3 Installing Options 91 ...

Page 107: ...to step 13 on page 94 To install an internal drive go to Installing Internal Drives on page 81 8 Remove the four screws from the drive assembly that contains bays 4 through 6 9 Lower the drive assembly from the server If necessary you may disconnect the fan s power connector For information about the location of the fan s power connector see Locating System Board Components on page 51 92 PC Server...

Page 108: ...ination Requirements on page 80 What to do next If you have completed removing drives from the drive assembly continue with the next step To install an internal drive go to Installing Internal Drives on page 81 11 Reconnect the signal and power cables to each remaining drive Note If you have difficulty connecting a cable turn the cable connector over and try again cable connectors are keyed and co...

Page 109: ... not want to install or remove any other internal drives go to step 13 13 Go to Appendix C Server Records on page 203 and update the drive information What to do next To install or remove A memory module kit go to Working with Memory Module Kits on page 68 A microprocessor upgrade go to Installing Microprocessor Upgrades on page 95 A security option go to Security Options on page 105 To complete t...

Page 110: ...ensitive Devices on page 46 Read the documentation that came with the microprocessor upgrade Turn off the server Disconnect all external cables and power cords then remove the server cover see Removing the Cover on page 49 Attention If you select a setting for the frequency jumper that is greater than the actual frequency of the microprocessor you might damage the microprocessor 1 Locate the micro...

Page 111: ... Note the slot position of any installed adapters then remove any adapters that block access to the microprocessor socket For information about removing an adapter see Removing Adapters on page 61 Adapter 96 PC Server 315 User s Handbook ...

Page 112: ...r upgrade you must change the microprocessor bus speed switch to the correct settings Note The wrong setting will result in unreliable server operation In addition an incorrect value will appear in the Configuration Setup utility program Use the following illustration to set switches 1 to 6 on the configuration switch 180 MHz 200 MHz 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 ON ON OFF OFF Chapter 3 Installi...

Page 113: ...r details S o c k e t 5 S o c k e t 5 Heat sink Heat sink clip 6 Remove the heat sink clip and heat sink Attention A thermal grease is on the top of the microprocessor and the base of the heat sink Avoid getting this material on your skin or clothing Use a soft lint free cloth to remove the thermal grease before storing the old microprocessor heat sink and heat sink clip S o c k e t 5 S o c k e t ...

Page 114: ... the microprocessor bend easily Once bent the pins will not easily fit into another socket S o c k e t 8 S o c k e t 8 Latch Microprocessor int e l int e l 9 Store the old microprocessor in a static protective package Make a note of the microprocessor type for future reference Store the old heat sink and heat sink clip in a safe place Static Devices Chapter 3 Installing Options 99 ...

Page 115: ...ontaining the new microprocessor to any unpainted metal surface on the server then remove the microprocessor from the package Static Devices Note To install the new microprocessor follow the instructions given here plus the documentation that came with the new microprocessor 100 PC Server 315 User s Handbook ...

Page 116: ...on and alignment d Move the latch downward until the microprocessor is completely locked into the socket Make sure that the latch is in the fully closed position S o c k e t 8 S o c k e t 8 Latch Microprocessor int e l int e l 11 Open the thermal grease packet Place the contents of the packet on top of the microprocessor 12 Spread the grease evenly over the surface of the microprocessor Ensure tha...

Page 117: ...eat sink clip over the flange as shown S o c k e t 5 S o c k e t 8 Heat sink Heat sink clip int e l b Clip one end of the heat sink clip over the flange Then place the clip over the top of the heat sink and press down until it is secure on both sides of the socket 102 PC Server 315 User s Handbook ...

Page 118: ...sly removed adapters into the same slots from which they were removed For information about installing an adapter see Installing Adapters on page 57 Adapter 16 Go to Table 3 on page 205 and update the microprocessor information Chapter 3 Installing Options 103 ...

Page 119: ...le Kits on page 68 A video memory module kit go to Installing Video Memory Module Kits on page 73 An internal drive go to Working with Internal Drives on page 77 A security option go to Security Options on page 105 To complete the installation go to Completing the Installation on page 113 104 PC Server 315 User s Handbook ...

Page 120: ...s Reference Installing a U Bolt and Security Cable You can deter unauthorized removal of your server hardware by installing a U bolt and security cable on the rear of your server Your server comes with knockout covers over the U bolt holes If you choose to connect a U bolt to the server you must first remove the knockout covers Before you begin Obtain a 19 mm 3 4 in U bolt or wire rope similar to ...

Page 121: ... tap the middle of the knockout cover marked with a hole with a screwdriver The cover will bend toward the interior of the server b Bend the knockout cover back and forth several times until you can pull it off 3 Install the U bolt through the holes and secure it in place with the threaded nuts 106 PC Server 315 User s Handbook ...

Page 122: ...ich it cannot be removed then fasten the cable ends together with a lock What to do next If you have completed installing the U bolt and do not want to install any other internal options replace the server cover and reconnect all external cables and power cords See Completing the Installation on page 113 if you need additional information Chapter 3 Installing Options 107 ...

Page 123: ...tention This procedure erases your current server configuration Be sure to record the server configuration before performing this procedure You must reconfigure your server after you move the password jumper Before you begin Read Electrical Safety on page 45 and Handling Static Sensitive Devices on page 46 Turn off the server Disconnect all external cables and power cords then remove the server co...

Page 124: ...2 1 3 2 1 You might have to remove server components such as adapters or the riser card to gain access to the jumper 2 Change the jumper s position a Lift the jumper straight off the pin block b Align the holes in the bottom of the jumper with the center pin and the pin that was not covered previously c Slide the jumper over these pins This procedure removes the password Chapter 3 Installing Optio...

Page 125: ...onents that you might have removed earlier What to do next Replace the server cover and reconnect all external cables and power cords See Completing the Installation on page 113 if you need additional information Turn on the monitor and server Use the Configuration Setup utility program to set a new power on password and to reconfigure your server See Chapter 2 Configuring Your Server on page 15 f...

Page 126: ...mation from a diskette Before you begin Read Electrical Safety on page 45 and Handling Static Sensitive Devices on page 46 Turn off the server Disconnect all external cables and power cords then remove the server cover see Removing the Cover on page 49 1 Locate the configuration switch in the system board illustration in Locating System Board Components on page 51 2 For normal diskette operation o...

Page 127: ...s See Completing the Installation on page 113 if you need additional information Use the Configuration Setup utility program to set values that control diskette drive access and to reconfigure your server See Chapter 2 Configuring Your Server on page 15 for more information 112 PC Server 315 User s Handbook ...

Page 128: ...Completing the Installation Completing the Installation 1 If you removed the floor stand to install options attach the floor stand to the bottom of your server Chapter 3 Installing Options 113 ...

Page 129: ...Completing the Installation 2 Install the cover on the server 3 Replace the server s front door 114 PC Server 315 User s Handbook ...

Page 130: ...tures Infrared Keyboard Mouse Monitor USB Device Parallel Device SCSI Device Serial Device 5 If you have a modem or fax machine attached to the server reconnect the telephone line to the wall outlet and the server Note If you are in the United Kingdom and reassembling your server you must reconnect the telephone line after you plug in the power cords Chapter 3 Installing Options 115 ...

Page 131: ...mpleted installing the cover and cables If you do not have any external devices to install go to Updating the Server Configuration on page 119 If you have external devices to install go to Connecting External Options on page 117 116 PC Server 315 User s Handbook ...

Page 132: ...to the instructions in this section Read Working with Internal Drives on page 77 and then return here You must set a unique SCSI ID for each external SCSI device so that the controller can identify it The controller can then ensure that different devices do not attempt to transfer data at the same time Therefore do not set the SCSI IDs for external devices to the same values you used for internal ...

Page 133: ...r and all attached devices 2 Follow the instructions that come with the option to connect it to the server A B Keyboard Mouse Serial A Serial B USB Parallel Infrared External SCSI Connector Slot Not Used SVGA Connector Power Connector Ethernet Adapter Slot 1 Slot 8 118 PC Server 315 User s Handbook ...

Page 134: ...has changed You might need to install device drivers required only if the option has a device driver Refer to the documentation that comes with your option for information about installing any required device drivers Notes 1 If you remove a SCSI device the server might not recognize any SCSI devices that are still connected See Chapter 4 Solving Problems on page 121 for information about correctin...

Page 135: ...e a software problem refer to the information that comes with that software package This chapter contains Getting Started 123 Diagnostic Tools Overview 123 Power On Self Test POST 123 Test Programs 124 Error Messages 125 Troubleshooting Charts 126 Option Diskettes 127 Testing the System 127 Using the PC Server 315 System Board Diagnostic Diskette 128 Using the Main Menu 128 Program Navigation 130 ...

Page 136: ...4 After Spilling Liquid on It 175 Installing Additional Test Programs 176 Using the Utility Programs 178 Formatting Diskettes 178 Using the File Editor 178 Resolving Configuration Conflicts 180 Resolving Memory Address Conflicts 180 Changing the Software Configuration Setup 181 Changing the Hardware Configuration Setup 181 122 PC Server 315 User s Handbook ...

Page 137: ...elated problems Power on self test POST POST beep codes Test programs Error messages Troubleshooting charts Option Diskettes Power On Self Test POST When you turn on the system it performs a series of tests to check the operation of the system and some options This series of tests is called the power on self test or POST POST does the following Checks some basic system board operations Checks the ...

Page 138: ...t time you turn on the system Test Programs The PC Server 315 System Board Diagnostic diskette is the primary method of testing the system board memory disk drives and many other options that you can install in the PC Server 315 You can use the programs to test the system and some external devices The amount of time required to test all components depends on the number of components The more optio...

Page 139: ...ice drivers and so on Utility Programs The utility programs include a text editor and a diskette formatter Error Messages Error messages indicate that a problem exists they are not intended to be used to identify a failing part Troubleshooting and servicing of complex problems indicated by error messages should be performed by a trained service technician Hardware error messages that appear on the...

Page 140: ...these messages are text but they can be alphanumeric The test programs will generate one of the following return codes Return Code Description 0 The device passed its test 1 The device failed its test 2 or higher The test stopped Software Generated Error Messages These messages appear if a problem or conflict is found by an application program the operating system or both For an explanation of the...

Page 141: ...ctions on installing the configuration files or see Installing Additional Test Programs on page 176 for installing diagnostic files Testing the System Note You might need to install a wrap connector on your active parallel port to obtain accurate parallel port test results If you do not have a wrap connector contact your IBM reseller or IBM marketing representative This section includes procedures...

Page 142: ...r administrator password is set the server prompts you for it Note If an administrator password is set you must enter it to use the PC Server 315 System Board Diagnostic diskette 3 After a few moments the Main Menu appears Follow the instructions on the screen If the server stops during testing and you cannot continue have the system serviced If the diagnostic programs do not find a problem see Tr...

Page 143: ...ation about the options available see Test Options on page 137 System Info When you select this choice from the Main Menu the System Info Menu appears The System Info Menu allows you to view the server s hardware and software configuration information For example you can view the IRQ and DMA assignments memory usage address and attribute information for device drivers and so on Reports When you se...

Page 144: ...rrow Moves the cursor up F1 Displays the appropriate Help information Use the Up Arrow or Down Arrow key to scroll through the information Press F1 from within a Help screen to provide a help index from which you can select categories Press Esc to exit from Help and return to your previous location within the test programs Esc Returns to the previous menu Tab Moves the highlight bar or cursor to t...

Page 145: ...t number only used in the Test Module menu and Test Group screens Displays previous logical unit number only used in the Test Module menu and Test Group screens Using the Runtime Options The following Runtime Options allow you to define specific conditions for running the diagnostic programs at startup time To include the Runtime Options you must edit the AUTOEXEC BAT file on the PC Server 315 Sys...

Page 146: ...ed test group When used in conjunction with the OALL option you can specify the tests that you want to include These options are helpful if you have insufficient memory available to load all of the test programs simultaneously or if you want to test specific test groups The valid test groups are LPT Parallel port COM Serial ports FDU Diskette drive VID Video MBD System board KBD Keyboard PDV Point...

Page 147: ...C Server 315 System Board Diagnostic diskette If a virus or program alteration is detected the diagnostic programs do not load To suspend Intruder Alert and continue loading the diagnostic programs press Esc The Test Group Window When you select Quick Tests or Module Tests from the Diagnostic Menu a Test Group window appears For Module Tests if you press Tab the window expands to a full screen The...

Page 148: ...0 F1 Help F2 Log F10 Local Menu CPU IC Data Paths Interrupt Controllers Interval Timer Refresh Interrupt CMOS RAM Clock Calendar DMA Transfer NPU Speaker CPU Pentium Pro IBM NPU Internal BIOS IBM Bus Type ISA CMOS Clock Calendar Present Ref Int 30 System Board Test Group Main Menu System Board Memory Video Hard Disks Floppy Disks Keyboard Com Ports Lpt Ports Pointer Device SCSI Devices User Diags ...

Page 149: ...have selected a test a diamond appears next to the selection Attention An asterisk directly adjacent to an item indicates that running that test might damage your data Make sure to back up all of your data before running the tests 5 If you want to run all of the selected tests you can do so by moving the highlight bar to the last choice Run All Selected Modules then pressing Enter If you want to r...

Page 150: ... Enter Creating Test Scripts Scripting allows you to select specific groups of tests testing parameters and options You can then save your selections for later use as a test script To create a test script 1 Select Diagnostics from the Main Menu then press Enter 2 Select Module Tests then press Enter 3 Select the test groups and specific tests 4 Select Save Script the last item on the Options Menu ...

Page 151: ...ual test basis Therefore if you select tests A B and C and the Lap Count is set to 3 the test sequence is ABC ABC ABC Pause Control You can choose to have the test programs pause between test modules and wait for you to press any key to continue Also you can choose to have the test program wait for a user response to indicate if the video tests pass The default setting is Pause Between The availab...

Page 152: ... text format You can then examine the file with most word processors and text editors at a later time If you select DBF File the test programs prompt you to fill in the information on an Open DBF File screen This creates a new file or opens an existing data base compatible file to insert new information on the current test machine The Machine Type Serial Number and Work Center lines identify the s...

Page 153: ...s usually contain device drives and test programs for the device If the optional devices come with an Option Diskette be sure to read the documentation and follow any instructions provided Different instructions apply depending on whether the option diskette is startable or not startable Chapter 4 Solving Problems 139 ...

Page 154: ...change in the hardware configuration Diagnostic error messages appear when the diagnostic program finds a problem with hardware Messages generated by your software generally are text messages but they also can be numeric Information about these messages is not included in this handbook For information about these error messages refer to the documentation that comes with your software Multiple Mess...

Page 155: ...tem board Action Run the diagnostic tests to verify that a problem exists in the memory module kits See the system memory table in Standard and Optional Memory Module Configurations on page 69 to see if you can reconfigure swap your system memory This might aid in identifying the defective memory module If you cannot identify the defective memory module in this way have the system serviced 111 112...

Page 156: ...lock Action Run the diagnostic programs to get more information 161 The battery on the system board is dead CAUTION The lithium battery presents a fire explosion or severe burn risk Do not recharge it disassemble it heat it incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Action Until you replace the battery the server can be ...

Page 157: ... that all external devices are turned on External devices must be turned on before the server is turned on If you did not add remove or change the location of a device a device is probably failing Running the diagnostic programs might isolate the failing device but you must have the system serviced 163 The clock is not working correctly Action Set the correct date and time If the date and time are...

Page 158: ...emoved 177 178 A hardware error occurred Action Have the system serviced 183 An administrator password is set and must be entered Action Enter the administrator password Attention You have only three tries to enter the password correctly After three attempts turn off your server Wait at least five seconds then turn it on You have three more tries to enter the password If you cannot enter the corre...

Page 159: ...d 189 An attempt has been made to access the server with invalid passwords 20X A failure occurred during testing of the memory This error can be caused by incorrectly installed memory a failing memory module kit or a system board failure Action 1 If you just installed memory see Working with Memory Module Kits on page 68 to verify that the new memory is correct for your system that it is installed...

Page 160: ...ve the keyboard and cable or the system serviced 601 A failure occurred during testing of the diskette drive and diskette drive controller This error can be caused by a loose or incorrectly connected cable a failing drive or a failing system board Action The server can be used but one or more diskette drives might not work Running the diagnostic tests can isolate the diskette drive that failed but...

Page 161: ...curred during testing of the system board serial port Action If you have a modem serial printer or other serial device attached to your server verify that the serial cable is connected correctly If it is use the following procedure 1 Turn off the server 2 Disconnect the serial cable from the serial port 3 Turn on the server If the POST error message does not reappear either the serial cable or the...

Page 162: ...rive Action Run the system diagnostic tests 1800 A PCI adapter has requested a hardware interrupt that is not available Action 1 Make sure that the settings for the PCI Adapter and any ISA legacy adapters are correct in the Configuration Setup utility program If the interrupt resources settings are not correct change the settings For instructions on using the Configuration Setup utility program se...

Page 163: ...d an I O address that is not available or the PCI adapter might be defective Action 1 Make sure that the setting for any PCI adapter and any ISA legacy adapters are correct in the Configuration Setup utility program 2 If the I O port resources settings are correct the PCI adapter might be defective Have the system serviced 1803 A PCI adapter has requested a memory address that is not available or ...

Page 164: ... utility program see Chapter 2 Configuring Your Server on page 15 2 If all memory addresses are being used by ISA legacy adapters you might need to remove one to make memory addresses available to the PCI adapter For instructions on removing adapters see Removing Adapters on page 61 1805 A PCI adapter ROM error occurred Action Remove the PCI adapter If you can start the system without the adapter ...

Page 165: ... using the configuration programs see Starting the Configuration Setup Utility Program on page 19 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all hardware interrupts are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make an i...

Page 166: ...sing the configuration programs program see Starting the Configuration Setup Utility Program on page 19 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all memory resources are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make m...

Page 167: ...instructions on using the configuration programs program see Starting the Configuration Setup Utility Program on page 19 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all I O addresses are being used by ISA legacy adapters you might need to remove an ISA legacy ada...

Page 168: ...tructions on using the configuration programs program see Starting the Configuration Setup Utility Program on page 19 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all memory addresses are being used by ISA legacy adapters you might need to remove an ISA legacy ada...

Page 169: ... configuration programs program see Starting the Configuration Setup Utility Program on page 19 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all memory addresses are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make a memory ...

Page 170: ... error occurred Action Remove all of the Plug and Play adapters that are not required for system startup and reinstall them one at a time retesting after each is reinstalled When an adapter fails replace it If a problem still exists have the system serviced 156 PC Server 315 User s Handbook ...

Page 171: ...figuration programs program see Starting the Configuration Setup Utility Program on page 19 2 Make sure that switches on all ISA legacy adapters are set correctly For information about switch settings refer to the documentation that comes with the ISA legacy adapters 3 If all DMA addresses are being used by ISA legacy adapters you might need to remove an ISA legacy adapter to make a DMA address av...

Page 172: ... failing monitor a failing system board or a failing video adapter Action Verify that the monitor is connected correctly to the video port If so have the system serviced 2462 A video configuration error occurred Action 1 Make sure that the monitor cables are correctly and securely connected to the system 2 If you just added or removed video memory use the Configuration Setup utility program to mak...

Page 173: ... POST error message does not reappear the pointing device is probably failing See the documentation that comes with the pointing device for additional testing information If the problem remains have the pointing device serviced If the POST error message reappears run the diagnostic tests to isolate the failure If the diagnostic tests do not find a problem and the POST error message remains have th...

Page 174: ...y installed SCSI terminator A defective SCSI terminator An improperly installed cable A defective cable Action Verify that The external SCSI devices are turned on External SCSI devices must be turned on before the system The cables for all external SCSI devices are connected correctly The last device in each SCSI chain is terminated correctly See Working with Internal Drives on page 77 for more in...

Page 175: ...ymptoms Look for the symptom in the left column of the chart Instructions and probable solutions to the problem are in the right column Remove the software or device that you just added Run the diagnostic test programs to determine if your server is running correctly Reinstall the new software or new device Chapter 4 Solving Problems 161 ...

Page 176: ... page 33 for information on the SCSISelect utility program Diskette Drive Problems Action Diskette drive in use light stays on or the system bypasses the diskette drive If there is a diskette in the drive verify that 1 The diskette drive is enabled in the Configuration Setup utility program 2 The diskette is good and not damaged Try another diskette if you have one 3 The diskette is inserted corre...

Page 177: ... monitor cables might cause unpredictable problems 3 An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors See your IBM reseller or IBM marketing representative for information about the enhanced monitor cable If the problem recurs have the monitor and system serviced Screen flickers Set the monitor for the highest noninterlaced refresh rate available To r...

Page 178: ...rmittent Problems Action A problem occurs only occasionally and is difficult to detect Verify that 1 All cables and cords are securely connected to the rear of the system and attached options 2 When the system is turned on air is flowing from the rear of the system at the fan grill If there is no air flow the fan is not working This causes the system to overheat and shut down 3 The last external d...

Page 179: ...utility program If the above items are correct run the memory test program from the QAPlus PRO diagnostic test program The system might have detected a bad memory module and automatically reallocated memory to enable you to continue to operate If the memory tests fail have the system serviced Option Problems Action An IBM option that was just installed does not work Verify that 1 The option is des...

Page 180: ...e turned on External SCSI options must be turned on before the system is turned on For more information see your SCSI documentation If the problem recurs have the system serviced Parallel Port Problems Action The number of parallel ports displayed is less than the number of parallel ports installed Verify that 1 Each port is assigned a unique address 2 The parallel port adapter if you installed on...

Page 181: ...ts show that the printer is OK have the server serviced Software Problems Action Is your software program OK To determine if problems are caused by the software verify that 1 Your system has the minimum memory requirements needed to use the software Refer to the information that comes with the software to verify memory requirements Note If you have just installed an adapter or memory you might hav...

Page 182: ...nections If the cable is attached but the problem persists try a different cable If you set the Ethernet adapter to operate at 100 Mbps you must use Category 5 cabling If you directly connect two workstations no hub use a crossover cable Refer to the Hardware Specifications and Cabling Information section in the help file for a list of recommended cables and information on how to install cabling C...

Page 183: ...evice drivers are loaded The 100 LED illuminates when a 100 Mbps connection is established Make sure that you are using the correct device drivers Check for operating system specific causes for the problem Test the adapter Select Test adapter from the Main Menu on the Ethernet adapter Configuration and Drivers diskette How you test the adapter depends on which operating system you are using see Co...

Page 184: ...If you forced the duplex mode make sure that you also force the speed to either 10 or 100 Make sure that the hub port is configured for the correct speed 10 Mbps or 100 Mbps If you manually configured the duplex mode make sure that you manually configure the speed also See Installing Multiple Adapters on page 36 for more information The ACT LED does not light Check the following Make sure that you...

Page 185: ...pause and four more consecutive beeps It is possible to misinterpret a beep code if you do not understand exactly how they work Keeping in mind that POST error codes vary in the length of the pause and not the duration of the beep tones will help you to distinguish the beeps The following list contains more detailed descriptions of the possible types of beeps that your server might emit Beep Descr...

Page 186: ... error on a video adapter One Long and Two Short Beeps This beep combination indicates that a video I O adapter ROM is not readable or the video subsystem is defective If you hear this beep combination twice both the server system board and an optional video adapter have failed This beep combination might also indicate that your server system board contains a failing component One Long and Three S...

Page 187: ...k register test failure Secondary interrupt mask register test failure Keyboard controller test failure Screen memory test in progress or failure Screen retrace tests in progress or failure Search for video ROM failure Screen believed inoperable Timer tick interrupt test failure Interval timer channel 2 test failure Time of day clock test failure Action Have the system serviced 1 2 4 1 3 1 1 3 2 3...

Page 188: ...ot suffer any damage CAUTION Observe all safety and electrostatic precautions listed in this book to avoid personal injury or damage to your system If the system does not work correctly turn it off and check the adapters and memory modules to ensure that they are connected correctly Go to Electrical Safety on page 45 and follow the instructions for opening your system then reseat all adapters and ...

Page 189: ...dry plug it in and turn on the server If it does not work correctly have the keyboard serviced If liquid gets inside the monitor 1 Turn off the monitor 2 Turn off the server 3 Unplug the monitor from the server and the electrical outlet 4 Have the monitor serviced immediately If liquid gets inside the server 1 Turn off the server and all attached devices 2 Unplug the server from the electrical out...

Page 190: ...be run Command line parameters to be passed to the program identified in the first item of this list To ensure that the user diagnostic tests are registered properly in the QAPlus FE test log the tests must generate the following return error codes upon completion of testing Error Code Meaning 0 Pass 1 Fail 2 or greater Abort Abort messages from the user diagnostic program also report the Abort er...

Page 191: ...e parameter for any given test When you view these tests on the Test Group window for the User Diag test group they appear as follows 9600 Baud 5 Line Modem Generic 1 Generic 2 CMD 1 CMD 2 CMD 3 The diagnostic program automatically assigns a test number to each test The test numbers start at 201 and continue upward as needed The numbers are 202 9600 Baud 5 Line Modem 203 Generic 1 204 Generic 2 20...

Page 192: ... the above options to format a diskette follow the instructions that appear on the screen Using the File Editor The file editor allows you to modify text files By modifying files such as your AUTOEXEC BAT or CONFIG SYS files you can improve the test system s performance and eliminate unnecessary lines of information in those files Note Always make a backup copy on a self starting diskette of the A...

Page 193: ...rked the block of text pressing this key unmarks the text block F5 To complete the block marking that you started with F4 press F5 If you did not previously press F4 to start marking a block of text F5 is ignored F6 To move an active marked block of text first press F6 while the cursor is within the active block Then move the cursor to the new location where the active block is to be moved and pre...

Page 194: ...lity program does not consider the requirements of the operating system or the application programs For these reasons memory address configuration conflicts might occur Resolving Memory Address Conflicts The Configuration Setup utility program might change the memory address space used by some hardware options If this happens the new address might conflict with addresses defined for use through ex...

Page 195: ...o read only memory ROM You can use the Configuration Setup utility program to view or change the current setting for video ROM If the SVGA or EMM386 device driver is causing the memory address conflict refer to your DOS documentation For conflicts caused by device drivers supplied with application programs instead of those supplied with DOS refer to the documentation supplied with the device drive...

Page 196: ...m options IBM Options home page Help is also available from bulletin boards and online services as well as by fax and telephone This section provides information about these sources Services available and telephone numbers listed are subject to change without notice Before You Call for Service Many server problems can be solved without outside assistance by using the online help or by looking in t...

Page 197: ...ing systems and application programs come with documentation that contains troubleshooting procedures and explanations of error messages The documentation that comes with your computer also contains information about the diagnostic tests you can perform If you suspect a hardware problem run the diagnostic tests and make a note of any error messages you receive Then look up the message in the docum...

Page 198: ...able The IBM PC Company Bulletin Board System BBS can be reached 24 hours a day 7 days a week Modem speeds of up to 14400 baud are supported Long distance telephone charges might apply To access the PC Company BBS In the U S call 1 919 517 0001 In Canada In Halifax call 902 420 0300 In Montreal call 514 938 3022 In Toronto call 905 316 4255 or 416 956 7877 In Vancouver call 604 664 6461 or 604 664...

Page 199: ... technical information on many topics including hardware operating systems and local area networks LANs You can call the IBM PC Company Automated Fax System 24 hours a day 7 days a week Follow the recorded instructions and the requested information will be sent to your fax machine To access the IBM PC Company Automated Fax System do the following In the U S call 1 800 426 3395 In Canada call 1 800...

Page 200: ...f any error messages Hardware and software configuration information for your system If possible be at your computer when you call These services are available 24 hours a day 7 days a week 1 In the U S and Puerto Rico call 1 800 772 2227 In Canada call 1 800 565 3344 In all other countries contact your IBM reseller or IBM marketing representative Getting Help Around the World If you travel with yo...

Page 201: ...d application programs on the Supported Products list This service includes technical support for Installing and configuring your out of warranty IBM computer Installing and configuring non IBM options in IBM computers Using IBM operating systems in IBM and non IBM computers Using application programs and games Tuning performance Installing device drivers remotely Setting up and using multimedia d...

Page 202: ...rrecting problems on the client or the server Using IBM and non IBM network operating systems Interpreting documentation You can purchase this service on a per call basis as a multiple incident package or as an annual contract with a 10 incident limit For more information about purchasing Network and Server Support see Ordering Support Line Services Ordering Support Line Services Enhanced PC Suppo...

Page 203: ...ard upgrade provides a trained servicer within the next business day 9 a m to 5 p m local time Monday though Friday The premium upgrade provides 4 hour average response 24 hours a day 7 days a week On site service to premium on site service If your warranty provides for on site service you can upgrade to premium on site service 4 hour average on site response 24 hours a day 7 days a week You also ...

Page 204: ...are available for purchase from IBM For a list of publications available in your country In the U S Canada and Puerto Rico call 1 800 879 2755 In other countries contact your IBM reseller or IBM marketing representative Chapter 5 Getting Help Service and Information 191 ...

Page 205: ...f the pin block nearest the left side of the server Three Pin Jumper Blocks With the three pin jumper blocks each jumper covers two of the three pins on a pin block The jumper can be positioned to fit over the center pin and either the pin to the front or to the rear of the center pin Attention The following procedure erases your current server configuration Be sure to record the server configurat...

Page 206: ...mper in its new position covering the front or rear pin that was exposed prior to moving the jumper 5 Slide the jumper fully onto these pins 6 Reinstall the server cover See Completing the Installation on page 113 7 Reconnect the server power cord then turn on the server 194 PC Server 315 User s Handbook ...

Page 207: ...2 The switches have the following meanings Switch Number Purpose 1 Core ratio 2 Core ratio 3 Core ratio 4 Core ratio 5 System bus speed 6 System bus speed 7 Serial B Infrared On Enables Serial B port Off Enables Infrared port and disables Serial B port 8 Diskette Drive Off Normal diskette operation On Enables read only diskette operation Appendix A Jumpers and Switches 195 ...

Page 208: ...r either 180 MHz or 200 MHz as illustrated Be sure to set the switches according to the appropriate microprocessor speed 180 MHz 200 MHz 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 ON ON OFF OFF Serial B or Infrared Port Switch To enable Serial B port or enable the infrared port set switch 7 as illustrated Serial Port B Enabling Infrared Port Enabling 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 ON ON OFF OFF Note For add...

Page 209: ...nly diskette operation set switch 8 as illustrated Normal Diskette Operation Read Only Diskette Operation 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 ON ON OFF OFF Note For additional information about diskette drive access see Restricting Access to Diskette Drives on page 27 Appendix A Jumpers and Switches 197 ...

Page 210: ...d Canada call your IBM reseller or IBM marketing representative If you replace the original lithium battery with a heavy metal battery or a battery with heavy metal components be aware of the following environmental consideration Batteries and accumulators that contain heavy metals must not be disposed of with normal domestic waste They will be taken back free of charge by the manufacturer distrib...

Page 211: ...y You might have to remove other server components such as adapters to gain access to it For information about removing components see Chapter 3 Installing Options on page 43 2 Remove the old battery Note Your battery holder might be different than the one shown 3 Install the new battery 200 PC Server 315 User s Handbook ...

Page 212: ...e monitor and server When the server is turned on the first time after replacing the battery a battery error message is displayed This is a normal result of changing the battery 3 Use the Configuration Setup utility program to reconfigure your server and to set the date and time You also might want to set a power on password while you are using the Configuration Setup utility program See Setting a...

Page 213: ...tion numbers are shown below They are located near the bottom on the front of the server Serial Number Machine Type Model Note Two keys are provided with your server Store the keys in a safe place If you lose the keys you must order a replacement lock mechanism and keys from IBM Copyright IBM Corp 1997 203 ...

Page 214: ...tem You can also record your system s default configuration settings This information can be helpful when you install additional options in your server or if you ever need to have your server serviced Copy these tables before recording information in them in case you need extra space to write new values later when you update your system s configuration Note If necessary you can also refer to the s...

Page 215: ...odel Flash EEPROM Revision Level System Board Identifier System Serial Number BIOS Date Devices and I O Ports Mouse Installed Diskette Drive A 1 44 MB 3 5 Diskette Drive B Not installed Serial Port Setup Serial Port A Address 3F8h Serial Port A IRQ IRQ 4 Serial Port B Address 2F8h Serial Port B IRQ IRQ 3 Infrared Port Address Disabled Infrared Port IRQ IRQ 3 Infrared DMA Disabled Parallel Port Set...

Page 216: ...s Detection Disabled Keyboard NumLock State On Keyboard Speed Fast Disketteless Operation Disabled Keyboardless Operation Mode Disabled Advanced Setup Cache Control Cache State Enabled Cache Size 256 KB ROM Shadowing F0000h FFFFFh System BIOS Enabled E8000h EFFFFh Enabled E0000h E7FFFh Enabled DC000h DFFFFh Disabled D8000h DBFFFh Disabled D4000h D7FFFh Disabled D0000h D3FFFh Disabled CC000h CFFFFh...

Page 217: ...00h C1FFFh Video BIOS C2000h C3FFFh Video BIOS C4000h C5FFFh Video BIOS C6000h C7FFFh Video BIOS C8000h C9FFFh Available CA000h CBFFFh Available CC000h CDFFFh Available CE000h CFFFFh Available D0000h D1FFFh Available I O Port Resources 100h 103h Available 104h 107h Available 108h 10Bh Available 10Ch 10Fh Available 110h 113h Available 114h 117h Available 118h 11Bh Available 11Ch 11Fh Available 120h...

Page 218: ...Channel 5 Available Channel 6 Available Channel 7 Available Interrupt Resources 00 Timer 01 Keyboard 02 Interrupt Controller 03 Serial Port B1 04 Serial Port A 05 Available 06 Diskette 07 Parallel Port 08 Real Time Clock 09 Available1 10 Available 11 Available 12 Mouse 13 Coprocessor 14 Available 15 Available Note 1 Serial B and the Infrared port share a port assignment 208 PC Server 315 User s Ha...

Page 219: ... Default Settings and Changes Option Default Value New Value Additional Information System Memory 32 MB Extended Memory 512 MB Connector 0 DIMM 0 32 MB 32 MB 64 MB 128 MB Connector 1 DIMM 1 32 MB 64 MB 128 MB Connector 2 DIMM 2 32 MB 64 MB 128 MB Connector 3 DIMM 3 32 MB 64 MB 128 MB Total Memory 32 MB Video Memory 1 MB 1 MB 2 MB Appendix C Server Records 209 ...

Page 220: ...Slot Configuration Information Slot IRQ DMA I O Port ROM RAM Address Option Description and Additional Information 1 2 3 4 5 Not Available 6 7 8 Note Before setting values review Resolving Configuration Conflicts on page 30 and follow the instructions for avoiding configuration conflicts 210 PC Server 315 User s Handbook ...

Page 221: ...al Drives and Devices Note If you attach a drive or other device to an adapter be sure to record the descriptive information appropriately Location Drive or Device Description Internal Devices Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 External Devices SCSI ID SCSI ID SCSI ID SCSI ID SCSI ID SCSI ID SCSI ID Appendix C Server Records 211 ...

Page 222: ...d layout of the system board identifies server components You might need to refer to this figure before you install hardware in your server or when you record information in the tables in Installed Device Records on page 204 212 PC Server 315 User s Handbook ...

Page 223: ...witches for microprocessor speeds and diskette write protection 5 Battery 6 3 3 V ac power connector 7 Main power connector 8 Secondary fan connector 9 Microprocessor 1ð Power LED connector 11 First fan connector 12 System memory connectors 13 Riser card connector 14 Serial B Appendix C Server Records 213 ...

Page 224: ...ts any functionally equivalent product program or service may be used instead of the IBM product program or service The evaluation and verification of operation in conjunction with other products except those expressly designated by IBM are the responsibility of the user IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document doe...

Page 225: ...registered trademark in the United States and other countries licensed exclusively through X Open Company Limited Other company product and service names may be trademarks or service marks of others HelpWare PS 2 IBM ServerGuide OS 2 ThinkPad PowerPC ValuePoint AnyView Binar Graphics Inc America Online America Online Inc CompuServe CompuServe Incorporated NetWare Novell Inc Novell Novell Inc PRODI...

Page 226: ...nternal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM Unless otherwise stated IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM products is provided by the third party not IBM Applications included wi...

Page 227: ...ions 205 PCI locations 209 PCI bus slot 55 56 Plug and Play 56 removing 61 SCSI 56 78 slot position 57 70 adapters continued using with external devices 117 video 181 adding adapters 57 59 device drivers 119 external options 117 internal drives 81 microprocessor upgrades 95 security options 105 test programs 176 U bolt 105 video memory module kits 76 adjusting chair 11 controls 12 lighting 12 moni...

Page 228: ...output system See also the User s Reference adapter configuration 56 not installed message 160 blank screen 163 bolt down facility See U bolt boot password 26 selectable See startup broken cover lock 164 bulletin boards 185 burst mode 29 C cable down facility See U bolt cables See also the User s Reference category 5 36 40 168 connecting power 115 signal 115 crossover 168 disconnecting drive 91 po...

Page 229: ...equirements for the United Kingdom 45 48 requirements ix x compatibility 13 completing the installation 113 CompuServe 185 configuration adapter locations 205 changing hardware 181 changing software 181 Configuration Setup program 19 conflicts 30 180 default settings 205 device change 143 device records 205 209 errors 18 Ethernet adapter for full duplex 39 for operating systems 38 for Windows NT S...

Page 230: ... slots 8 illustration 8 9 infrared 8 9 ISA bus 55 56 keyboard 8 list of 3 memory module kit 68 monitor 8 mouse 8 parallel device 8 205 connectors continued PCI bus 55 56 pointing device 8 printer 8 rear view of server 8 SCSI 8 9 78 serial device 8 UART serial 8 9 universal serial bus USB 8 9 video memory module kit 73 controller See also the User s Reference video 181 controlling diskette drive ac...

Page 231: ... menu 128 runtime options 131 test 165 tools overview 123 using the file editor 178 DIMMs dual inline memory modules 68 69 disconnecting cables ix x 45 drive cables 91 power cables 48 91 signal cables 48 91 telephone line 48 disk drive hard 77 diskette drives See also the User s Reference eject button 7 in use light 7 162 preinstalled 10 problems 162 purpose 77 diskette write protect WP switch 111...

Page 232: ...ng for operating systems 38 hubs 40 setting duplex mode 39 expansion bays 10 expansion slots adapter installation 58 adapter locations 205 209 adapter removal 61 configuration 56 location 8 purpose 55 shared 56 extension cords 13 external device records 205 209 211 options 105 options connecting 117 SCSI connector 8 SCSI devices 78 SCSI devices terminating 117 views 8 10 F fan problems 164 fast Et...

Page 233: ... glides cover 114 glossary See the User s Reference H handling batteries 199 static sensitive devices 46 hard disk drive See also the User s Reference in use light 7 Low Level Format 34 preinstalled 10 purpose 77 hardfile See hard disk drive hardware for installation 44 hardware removing 53 help 183 See also customer assistance home page IBM Personal Computer 183 186 hubs Ethernet 40 I I O ports S...

Page 234: ... 90 options installed 205 preinstalled 10 SCSI devices terminating 117 international warranty service 187 Internet home page 183 186 interrupt request IRQ ISA legacy resources 17 29 settings 205 Intruder Alert 133 ISA legacy resources 17 29 ISA bus slot 55 56 J jumpers accessing 53 changing 57 109 193 locations 109 microprocessor upgrade 95 PWD password 109 K keyboard angle of 11 arm and wrist pos...

Page 235: ...t 73 lock cover 49 114 164 Low Level Format program backing up files 35 overview 34 using 35 when to use 35 M Main Menu Configuration Setup utility program 20 PC Server System Board Diagnostic 128 math coprocessor See the User s Reference memory See also the User s Reference address conflicts 180 configuration error 144 default settings 205 209 device records 205 insufficient 132 list of features ...

Page 236: ...oblems with 163 monitorless operation 28 mouse See also the User s Reference connector 8 mouse continued problems 164 165 N network See also LAN local area network adapter starting from 28 operating systems compatibility 13 shared 40 switched 41 network and server startup support 187 network and server support services fee 189 notices battery xi 199 Federal Communications Commission See the User s...

Page 237: ...on 8 location 8 problems 166 parameters default configuration 205 parameters continued devices 20 part numbers keys 203 publications xv xvi serial 204 password administrator 23 24 108 controlling diskette drive access 27 forgotten administrator 24 general information 23 jumper PWD 109 on boot 26 power on 23 26 108 removing administrator 108 power on 108 setting 25 PC support services fee 188 PCI b...

Page 238: ...ace xiii preinstalled devices 10 preparing external options for installation 117 preparing continued for installation 44 47 for setup 44 printer problems 167 printers SCSI 78 privileged access password See administrator password problems solving configuration conflicts 180 diagnostic tools 123 diskette drive 162 error messages 124 Ethernet adapter 170 getting assistance and service 13 indicator li...

Page 239: ...rver cables 45 48 unknown power on password 108 video memory module kits 76 repairs getting assistance and service 13 replacement batteries ordering 199 replacing battery 199 keys 203 requirements for terminating SCSI devices 117 resource conflicts 56 riser configuration 55 location 59 removing 53 ROM read only memory See also the User s Reference address conflicts 181 shadowing 28 runtime options...

Page 240: ...197 installing a U bolt 105 list of features 3 power on password 26 108 replacing keys 203 selectable See the User s Reference self tests internal 123 serial number keys 203 server 204 ServerGuide License Diskette 204 serial port address 205 assignment 21 description 8 location 8 port problems 166 switch 196 server See also the User s Reference cabling 115 controls 6 description 1 features at a gl...

Page 241: ...80 diagnostic tools 123 getting assistance and service 13 solving problems continued insufficient memory to run diagnostics 132 testing 124 troubleshooting charts 161 speed keyboard 28 system memory 68 video memory 73 spilled liquid on system 175 Start Options disketteless operation 28 enhanced POST 28 keyboard speed 28 keyboardless operation 28 monitorless operation 28 number lock 28 startup sequ...

Page 242: ...7 System Security menu administrator password 24 general information 23 power on password 26 System Security menu continued secure diskette drives 27 System Summary 20 T table system memory 69 tape drive 77 See also the User s Reference technical directory publications See telephone numbers technical support fee 188 technical support warranty 186 telephone assistance 186 telephone line connecting ...

Page 243: ...tion 119 updating 185 upgrades microprocessor 95 utility programs configuration 16 Configuration Setup 19 diagnostic 128 178 utility programs continued SCSISelect 33 V valid test groups list of 132 venting of hot air 12 video See also the User s Reference configuring options 22 connector location 9 73 controller 3 default settings 205 installing 76 memory 73 purpose 73 removing 76 ROM address conf...

Page 244: ...World Wide Web PC Server information 13 World Wide Web home page 183 186 WP diskette write protect switch 111 195 197 236 PC Server 315 User s Handbook ...

Page 245: ...IBM Part Number 84H5975 Printed in U S A April 1997 84H5975 ...

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