Hill-Rom Basic Care P1440, Service Manual

Page: 39 / 160

2.6 The Knee Down Function Does Not Operate
Chapter 2: Troubleshooting Procedures
Basic Care™ Bed Service Manual (man336) Page 2 - 13
2
2.6 The Knee Down Function Does Not Operate
1. The knee down function does not operate when the knee down switch is
pressed from either the left siderail or the right siderail or from the foot end
control panel.
Yes No
↓ →
Go to step 6.
2. The knee function lockout is off.
NOTE:
If the LED for a bed function lockout is on, the function is locked out.
Yes No
↓ →
Turn the knee function lockout off. If this corrects the problem,
go to “Final Actions” on page 2-4.
3. Tightly seat the connector for the knee motor into its socket on the control
box. The knee down function does not operate.
Yes No
↓ →
Go to “Final Actions” on page 2-4.
4. Replace the knee motor. The knee down function does not operate.
Yes No
↓ →
Go to “Final Actions” on page 2-4.
5. Call Hill-Rom Technical Support at 1-812-934-1796.
6. The knee down function operates from the foot end control panel.
Yes No
↓ →
Replace the foot end control panel. If this corrects the problem,
go to “Final Actions” on page 2-4. Otherwise, call
Hill-Rom Technical Support at 1-812-934-1796.
7. The knee down function only operates from one of the siderails.
Yes No
↓ →
Tightly seat both of the siderail connectors into their sockets on
the control box. If this corrects the problem, go to “Final
Actions” on page 2-4. Otherwise, call Hill-Rom Technical
Support at 1-812-934-1796.